What Is Operational Excellence?

Operational Excellence is a business philosophy and approach that focuses on continuously improving the performance and efficiency of an organization's operations. It involves identifying and implementing best practices, processes, and technologies that can help the organization to reduce waste, improve quality, and increase productivity.

The goal of Operational Excellence is to create a Culture of Excellence within the organization, in which every employee is committed to continuously improving their work and the work of the organization.

This can be achieved through a variety of means, such as implementing Lean Manufacturing principles, adopting Six Sigma Quality Management methods or using Data & Analytics to identify opportunities for improvement. Additionally, Operational Excellence often involves empowering employees to suggest and implement improvements, and providing them with the tools, training, and support they need to excel in their roles.

Operational Excellence is an important management approach that can help organizations improve their performance, efficiency, and competitiveness. By implementing best practices and empowering employees to drive Continuous Improvement, organizations can create a Culture of Excellence that drives long-term success and growth.

We also have published an in-depth article on Operational Excellence, which breaks down its 4 building blocks:

1. Strategy Deployment
2. Performance Management
3. Process Excellence
4. High Performance Work Teams