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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
ISO 20121:2012 specifies requirements for an Event Sustainability Management System (ESMS) for any type of event or event-related activity, and provides guidance on conforming to those requirements.
The ISO 20121:2012 international standard provides state-of-the-art solutions for the event industry worldwide, and provides business, government and society with practical tools for all three dimensions of sustainable development: economic, environmental and social.
This presentation is designed for briefing your employees, new hires and potential auditees so as to create awareness of the ISO 20121 standard. Alternatively, the presentation may be used to supplement your materials for the training of ESMS professionals and internal auditors.
It covers the what and why of ISO 20121, the ESMS clause structure, and also offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, they will be much more informed and comfortable with ISO 20121.
LEARNING OBJECTIVES
1. Provide background knowledge on ISO 20121
2. Gain an overview of ISO 20121 structure
3. Understand the ISO 20121 certification process
4. Gather useful tips on handling the audit session
CONTENTS
1. Overview of ISO 20121
• ISO in Brief
• What are Standards?
• What Standards are Not
• Why are Standards Important?
• What is ISO 20121?
• Who Developed ISO 20121?
• Who is ISO 20121 For?
• What are Events?
• How does ISO 20121 Work?
• ISO 20121 is Applicable to Organization Who Wishes to...
• Benefits of ISO 20121
• Advantages of Certification
2. ISO 20121 Structure
• Annex L
• Overview of Annex L
• The ISO 20121 Structure is Aligned to the Common Structure for MSS
• HLS: The Same Core Elements
• The Plan-Do-Check-Act (PDCA) Process Model
• ISO 20121 Approach is Based on the PDCA Model
• PDCA and ISO 20121 Clause Structure
• The ISO 20121 Process Model
• ISO 20121 Key Clause Structure (4-10)
• Context of the Organization
• Leadership
• Planning
• Support
• Operation
• Performance Evaluation
• Improvement
3. ISO 20121Certification
• Becoming ISO 20121 Certified
• ISO 20121 Certification Process
• Audit Findings
4. Handling the Audit Session
• Rights of Auditee
• Rights of Auditor
• How to Handle the Audit Session?
• Auditee's Conduct
• Do's and Don'ts
Appendix
• ISO 20121:2012 Detailed Clause Structure
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Source: Best Practices in Sustainability, ESG, Event Industry PowerPoint Slides: ISO 20121:2012 (Event Sustainability) Awareness Training PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches.
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We work with a diverse range of clients, including government bodies, multinational corporations, and small and medium-sized enterprises, across a wide spectrum of industries.
Our firm offers a comprehensive suite of capabilities, including Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
To ensure the widespread adoption of operational excellence techniques and tools, we pride ourselves on developing high-quality, customizable training materials, presentations, frameworks, and templates to complement your training and business needs.
Operational Excellence Consulting has published 203 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Organization, Change, & HR Governance, Risk, & Compliance
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 10.2 MB
Number of Slides: 63 (includes cover, transition, & marketing slides)
Related Topic(s): Sustainability ESG Event Industry
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Mar 16, 2021
Most recent version published: Mar 17, 2021
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