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The Theory of Everything in Operations is a framework by A.T. Kearney, whereby we achieve Operational Excellence through Operational Interoperability. The central idea of A.T. Kearney's Theory of Everything in Operations is to achieve Operational Excellence, organizations must not only improve performance within functions but also promote collaboration across functions.
The thinking on Operational Excellence has focused exclusively on improving performance in various functions while the concept of interoperability—the ability to collaborate across functions, business units, and enterprises—has been largely neglected.
The 7 Dimensions of Interoperability provides a strategic roadmap towards achieving Operational Excellence through Operational Interoperability. To strengthen company’s capability to overcome today’s unprecedented business challenges, the following 7 Dimensions of Interoperability should be integrated:
1. Operations strategy
2. Business systems
3. Relationship management
4. Implementation Management
5. Performance management
6. Information and knowledge management
7. Culture and people development
With Operational Interoperability, independent units are integrated more easily into the organization’s operating model to deliver the desired results faster and more effectively.
In the process of integrating individual business functions to contribute to the overall corporate goals, we must strive to reach a desirable level of Operational Excellence. These desirable levels of Operational Excellence are:
1. Franchise model
2. Ideal model
3. Dogmatic model
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Source: Best Practices in Operational Excellence, Operational Interoperability PowerPoint Slides: Operational Excellence: Operational Interoperability PowerPoint (PPT) Presentation, LearnPPT
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This business document is categorized under: Business Framework Primers
File Type: PowerPoint (ppt)
Tag(s): Operational Excellence Operational Interoperability
Number of Slides: 23 (includes cover, transition, & marketing slides)
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Upload date (first version): Jan 8, 2018
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