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Customer Loyalty (PowerPoint PPT)

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HIGHLIGHTS

Author: Documents & Files TOP AUTHOR [?]

Immediate, digital download

File Type: 89-slide PowerPoint presentation (PPT)

DOCUMENT DESCRIPTION

This product (Customer Loyalty) is a 89-slide PowerPoint presentation (PPT), which you can download immediately upon purchase.

Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring you even more customers. However, that focus is not how you build customer loyalty. You build loyalty by:
• Keeping touch with customers using email marketing, thank you cards and more.
• Treating your team well so they treat your customers well.
• Showing that you care and remembering what they like and don't like.
• Rewarding them for choosing you over your competitors.
• Truly giving a damn about them and figuring out how to make them more success, happy and joyful.

This presentation provides an overview of customer loyalty and shows how the concepts and various supporting tools can be applied to maximize value from a company's customer base. It is an excellent tool for senior corporate managers, marketing professionals and business consultants to develop effective customer strategies.

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Experience, Customer Loyalty PowerPoint Slides: Customer Loyalty PowerPoint (PPT) Presentation, Documents & Files

AUTHOR: DOCUMENTS & FILES

Documents & Files has published 130 additional documents on Flevy.

Want to become an expert on Customer-centric Design (CCD)? Take a look at the Customer-centric Design (CCD) Stream, our most holistic collection of Customer-centric Design (CCD) frameworks. Full details here.

DETAILS

This business document is categorized under the function(s): Organization, Change, & HR Strategy, Marketing, & Sales

It applies to All Industries

File Type: PowerPoint (ppt)

File Size: 1.3 MB

Number of Slides: 89 (includes cover, transition, & marketing slides)

Related Topic(s): Customer Experience Customer Loyalty

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Apr 27, 2014

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