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Key Performance Indicators (KPIs): Best Practices (PowerPoint PPT)
PowerPoint (PPT) 21 Slides FlevyPro Document
DESCRIPTION
There are clear and measurable differences that exist between organizations that use Key Performance Indicators (KPIs) to monitor and assess performance and those that use KPIs to guide and drive performance improvements. Data-driven and customer-oriented leaders use KPIs to transform their organization, while those more concerned with hitting their numbers remain focused on efficiencies. Who is better positioned to adapt, evolve, and compete?
More sophisticated managers explicitly use KPIs to promote cross-functional—not just vertical—alignment. For them, KPIs are the means and methods for rigorously defining and measuring the fundamentals that matter. To be effective, KPIs must be able to clearly communicate how it tracks Value Creation and delivers value for our stakeholders—customers, employees, and investors.
This framework provides practical and actionable next steps for organizations to obtain greater value and returns from their KPI investments. It discusses 4 best practices around KPIs:
1. Focus on Customer Experience (CX)
2. Identify Top Enterprise and Top Functional KPIs
3. Foster Enterprise-wide Discussion of KPIs
4. Treat KPIs as a Special Class of Data
The 4 KPI best practices are every organization's guide to using KPIs to guide and drive performance improvements.
This deck also includes slide templates for you to use in your own business presentations.
The KPI Alignment Index is a powerful tool included in this deck, designed to measure how well your organization aligns its KPIs with strategic objectives. It consists of a set of 6 survey questions, scored on a 5-point scale, that illuminate key areas of alignment and highlight opportunities for improvement. This index helps determine what leading organizations are doing and how their KPIs influence decision-making across the enterprise. By leveraging this index, your organization can ensure that KPIs are not just metrics, but strategic assets driving performance and value creation.
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Source: Best Practices in Performance Management, Key Performance Indicators PowerPoint Slides: Key Performance Indicators (KPIs): Best Practices PowerPoint (PPT) Presentation, LearnPPT Consulting
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