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Lean Office   163-slide PPT PowerPoint presentation (PPTX)
$79.00

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Lean Office (PowerPoint PPTX)

File Type: 163-slide PPT PowerPoint presentation (PPTX)
Secondary File: Zip archive file (ZIP)

#2 in Lean $79.00
Crafted by a seasoned Certified Lean Six Sigma Black Belt with a proven track record at Microsoft, IBM, and Panasonic, this comprehensive presentation is your pathway to achieving Operational Excellence through Lean Methodologies.
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BENEFITS OF DOCUMENT

  1. Provides a holistic framework to create a productive office based on Lean management principles.
  2. Provides guidelines for identifying the eight types of waste in an office environment.
  3. Provides guidelines for applying Lean methods and tools to solve problems and improve customer satisfaction.

DESCRIPTION

This product (Lean Office) is a 163-slide PPT PowerPoint presentation (PPTX) with a supplemental Zip archive file document, which you can download immediately upon purchase.

In this Lean Office presentation, we delve into the Lean philosophy, drawing inspiration from the principles of Lean Manufacturing and the Toyota Production System (TPS). The objective is to optimize processes and eliminate waste, aligning with Lean's core goal of augmenting customer value, boosting productivity, and achieving efficiency with fewer resources.

At the heart of Lean for services and office environments is the distinction between value-added (VA) and non-value-added (NVA) activities, viewed through the lens of customer satisfaction.

VA activities in the service or office context involve actions that directly contribute value to products or services, such as providing customer support or optimizing administrative processes, aligning with customer needs.

On the flip side, NVA activities, such as excessive paperwork or unnecessary waiting times, introduce cost or time without contributing to value and are prime targets for reduction or elimination.

By systematically addressing waste throughout service and office processes, organizations not only enhance the perceived value of their services but also reduce operational costs, improve resource utilization, and bolster competitiveness, especially in challenging business climates like a pandemic or economic downturn.

This Lean Office PPT presentation equips managers and employees with a comprehensive understanding of Lean principles, waste reduction strategies, and fosters active participation in the Lean implementation process. The goal is to cultivate a culture of continuous improvement, driving efficiency and customer satisfaction in service and office settings.

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This training package includes:
1. Lean Office PPT training presentation (PowerPoint format)
2. Lean poster (PDF format, in color and monochrome, printable in A3 size)
3. Eight Wastes of Lean poster (PDF format, in color and monochrome, printable in A3 size)
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LEARNING OBJECTIVES

1. Understand the principles and key concepts of Lean.
2. Identify value and waste.
3. Gain an overview of key Lean principles and tools, and their applications.
4. Apply 5S principles to improve office organization and efficiency.
5. Apply a simple problem solving process.

CONTENTS

1. Introduction to Lean Office
•  What is Lean
•  What Lean is not
•  Lean vs traditional thinking
•  Lean office framework
•  Lean applications in office environments
•  Benefits of Lean office

2. Key Concepts of Lean Office
•  Eight types of waste
•  Value-added activities
•  Non-value-added activities (waste)
•  Lean thinking philosophy
•  Lean principles

3. Overview of Lean Methods and Tools
•  3Ms (Muda, Mura, Muri)
•  Gemba framework
•  5S principles
•  Visual management
•  Office layout
•  Spaghetti diagram
•  Value stream mapping
•  Standard work
•  Load-leveling (Heijunka)
•  Flexible workforce
•  Quality at source
•  Mistake-proofing (Poka Yoke)
•  Kaizen
•  PDCA problem solving
•  Pareto chart
•  Cause and effect diagram

4. Ways to develop "Kaizen Eyes"
•  What are "Kaizen eyes"?
•  48 ways to develop "Kaizen eyes"

5. Lean Roles
•  Lean steering committee
•  Lean deployment leader
•  Lean champions
•  Lean process owner
•  Lean coach
•  Team leader
•  Team members

6. Sustaining a Lean Office
•  Critical success factors
•  Lessons from other adopters

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Operational Excellence, Lean Management/Enterprise, Lean Office PowerPoint Slides: Lean Office PowerPoint (PPTX) Presentation, Operational Excellence Consulting


$79.00
Crafted by a seasoned Certified Lean Six Sigma Black Belt with a proven track record at Microsoft, IBM, and Panasonic, this comprehensive presentation is your pathway to achieving Operational Excellence through Lean Methodologies.
Add to Cart
  

OVERVIEW

File Type: PowerPoint pptx (PPTX)
Secondary File: Zip archive file zip (ZIP)
File Size: 13.9 MB
Number of Slides: 163 (includes cover and all slides)

Terms of usage (for all documents from Operational Excellence Consulting)


ABOUT THE AUTHOR

Author: Operational Excellence Consulting
Additional documents from author: 223

Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). With over three decades of expertise in strategy deployment, customer experience design, and operational excellence, our mission is clear: empowering global individuals and organizations through Design Thinking and Lean Methodologies. [read more]

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