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BENEFITS OF DOCUMENT
The Gemba Walk is a powerful Lean management tool that has its origins in Toyota's manufacturing processes. Gemba refers to the actual place where value is created, and a Gemba Walk involves leaders visiting the front lines to gain first-hand knowledge of how products are built, services are provided, and current challenges and opportunities for improvement. The goal is to examine the current state of a particular process by observing it in action at the place where it occurs.
The main purpose of a Gemba Walk is to obtain first-hand knowledge of how work is actually done and to see the gap between how processes look on paper and how they are executed in real life. This provides a fresh set of eyes that can identify opportunities for improvement that may have been missed by management.
The Gemba Walk involves leaders and managers spending time on the front lines of their organization, where value is created. This practice helps leaders understand how their processes work and where they can make improvements to enhance efficiency, quality, and safety. The Gemba Walk follows four key steps, which are critical to its success
In this Gemba Walk PPT presentation, you will learn what Gemba Walk is, and why it is important for leaders to conduct the practice regularly and correctly. It will also explain the four critical steps of the Gemba Walk and provide tips for observing. Additionally, it will cover how to implement a successful Gemba Walk, including the importance of selecting a theme, questioning supervisors, and writing a memo. Finally, the presentation will provide keys to successful Gemba Walks, such as keeping an open mind, going at different times and days, and walking with a cross-functional team. By following the steps in this presentation, leaders can gain a deep understanding of their processes and value streams, identify opportunities for improvement, and drive a culture of continuous improvement in their organization.
1. Understand the concept and importance of Gemba Walk and how it differs from management by walking around.
2. Recognize the objective of a Gemba Walk and the three keys to Lean Leadership: Go See, Ask Why, Show Respect.
3. Learn the four steps to Gemba success and the don'ts of Gemba Walks.
4. Comprehend the 3 MUs (Muda, Mura, and Muri), their explanations, approaches, and how seeing them can help develop Kaizen Eyes.
5. Develop the ability to see opportunities for improvement and ways to develop Kaizen Eyes.
6. Implement and conduct successful Gemba Walks, including asking good questions during post-walk reflection, focusing on the right areas, and observing effectively.
7. Start and prepare for Gemba Walks, including tips for observing and keys to success.
1. Introduction to Gemba Walk
• What is Gemba?
• Why Gemba?
• What is a Gemba Walk?
• Difference Between Gemba Walks and Management By Walking Around
• What Gemba Walk is Not
• Why Gemba Walk?
• Who's Doing It?
• Three Keys to Lean Leadership
• Go See, Ask Why, Show Respect
• Objective of Gemba Walk
• Your Approach is Key
2. The 4 Steps of Gemba Walk
• Gemba Walk: Four Steps to Gemba Success
• Step 1 – Know Your Purpose
• Step 2 – Know Your Gemba
• Step 3 – Observe the Framework
• Step 4 – Validate
• Gemba Walk – Don'ts
3. The 3 MUs: Muda, Mura & Muri
• What are the 3 MUs?
• Explanation of the 3 MUs
• Approach for the 3 MUs
• What is Muda (Waste)?
• What is Mura (Unevenness)?
• What is Muri (Overburden)?
• How Seeing the 3 MUs Helps our Kaizen Eyes
4. Kaizen Eyes: Ability to See Opportunities for Improvement
• Ways to Develop Kaizen Eyes
5. Taking the Gemba Walk
• Implementing the Gemba Walk
• Good Questions to Ask During a Post-walk Refection
• Focal Points
• Tips for Observing
• Keys to Successful Gemba Walks
• Getting Started
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Source: Best Practices in Lean Management/Enterprise, Operational Excellence, Gemba Walk PowerPoint Slides: Gemba Walk PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches.
We work with a diverse range of clients, including government bodies, multinational corporations, and small and medium-sized enterprises, across a wide spectrum of industries.
Our firm offers a comprehensive suite of capabilities, including Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
To ensure the widespread adoption of operational excellence techniques and tools, we pride ourselves on developing high-quality, customizable training materials, presentations, frameworks, and templates to complement your training and business needs.
Operational Excellence Consulting has published 209 additional documents on Flevy.
File Type: PowerPoint (pptx)
File Size: 18.4 MB
Number of Slides: 100 (includes cover, transition, & marketing slides)
Related Topic(s): Lean Management/Enterprise Operational Excellence Gemba Walk
This business document is categorized under the function(s): Operations Organization, Change, & HR
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Jan 31, 2014
Most recent version published: Mar 31, 2023
|This 32-page presentation from Operational Excellence Consulting explains the Lean Management philosophy, based on the Toyota Production System (TPS). Learn to eliminate waste. To receive this free download, enter your email address below and click the "Email Me" button.|
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