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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
In business, 'Gemba' refers to the place where value is created and improved. The 'Gemba Walk' is an activity that takes management to the front lines to look for waste (non-value added activities) and opportunities. The objective of Gemba Walk is to grasp the situation by involving everyone touching the process to understand the Purpose, Process, and People. It is only when the situation is understood that improvement is possible and more likely to succeed.
CONTENTS
1. Introduction to Gemba Walk
• What is Gemba?
• Why Gemba?
• What is a Gemba Walk?
• Difference Between Gemba Walks and Management By Walking Aroun
• What Gemba Walk is Not
• Why Gemba Walk?
• Who's Doing It?
• Three Keys to Lean Leadership
• Go See, Ask Why, Show Respect
• Objective of Gemba Walk
• Your Approach is Key
2. The 4 Steps of Gemba Walk
• Gemba Walk: Four Steps to Gemba Success
• Step 1 – Know Your Purpose
• Step 2 – Know Your Gemba
• Step 3 – Observe the Framework
• Step 4 – Validate
• Gemba Walk – Don'ts
3. The 3 MUs: Muda, Mura & Muri
• What are the 3 MUs?
• Explanation of the 3 MUs
• Approach for the 3 MUs
• What is Muda (Waste)?
• What is Mura (Unevenness)?
• What is Muri (Overburden)?
• How Seeing the 3 MUs Helps our Kaizen Eyes
4. Kaizen Eyes: Ability to See Opportunities for Improvement
• Ways to Develop Kaizen Eyes
5. Taking the Gemba Walk
• Implementing the Gemba Walk
• Good Questions to Ask During a Post-walk Refection
• Focal Points
• Tips for Observing
• Keys to Successful Gemba Walks
• Getting Started
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Source: Best Practices in Lean Management/Enterprise, Operational Excellence, Gemba Walk PowerPoint Slides: Gemba Walk PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a management training and consulting firm that is dedicated to helping individuals and organizations become more effective and productive in the post-pandemic new normal.
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Founded with a mission to "helping individuals and organizations become more effective and productive using design thinking and lean management approaches," our aim is to support our clients in designing, managing and executing lasting beneficial change.
We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries.
Our firm's key capabilities are Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.
Operational Excellence Consulting has published 197 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Operations Organization, Change, & HR
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 16.9 MB
Number of Slides: 99 (includes cover, transition, & marketing slides)
Related Topic(s): Lean Management/Enterprise Operational Excellence Gemba Walk
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Jan 31, 2014
Most recent version published: Nov 22, 2021
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