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  1. Provides a holistic framework for conducting a gemba walk.
  2. Provides guidelines for conducting a gemba walk that commands respect and positive engagement with the people who create value.
  3. Provides practical tips that you can easily put to immediate use.


In business, 'Gemba' refers to the place where value is created and improved. The 'Gemba Walk' is an activity that takes management to the front lines to look for waste (non-value added activities) and opportunities. The objective of Gemba Walk is to grasp the situation by involving everyone touching the process to understand the Purpose, Process, and People. It is only when the situation is understood that improvement is possible and more likely to succeed.


1. Introduction to Gemba Walk
- What is Gemba?
- What Gemba is Not
- Why Gemba?
- What is the Gemba Walk?
- Why the Gemba Walk?
- Who's Doing It?
- Three Keys to Lean Leadership
- Objective of Gemba Walk
- Your Approach is Key
- Going to the Gemba
- Go to the Gemba - Don'ts

2. The 3M's Defined
- What is Muda, Mura & Muri
- The Gemba Framework
- How Seeing the 3M's Helps our Kaizen Eyes

3. Kaizen Eyes: Ability to See Opportunities for Improvement
- Ways to Develop Kaizen Eyes

4. Taking the Gemba Walk: Tips for Observing
- Implementing the Gemba Walk
- Tips for Observing
- Getting Started

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Source: Gemba Walk PowerPoint document

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Gemba Walk

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File Type: PowerPoint (pptx)

File Size: 8.3 MB

Number of Slides: 88 (includes cover, transition slides)

Related Topic(s): Lean Management/Enterprise Operational Excellence Gemba Walk

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Initial upload date (first version): Jan 31, 2014
Most recent version published: Apr 9, 2021

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