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According to Charles Coonradt, a management consultant and thought leader on gamification, "The failure to give appropriate and timely feedback is the most extreme cruelty that we can inflict on any human being." The feedback process can be stressful. Many people feel fear to ask about their performance. Yet, there are strategies leaders can take on to defuse the stress.

This presentation delves into 2 frameworks for effectively providing feedback in the workplace:

1. SKS Model
2. IL/IW/WI Model

The SKS Model is Stop, Keep, and Start Model. The IL/IW/WI Model is I Like, I Wish, What If Model. Both models provide the fundamental framework of managing an effective feedback process.

The SKS Model is a process where we ask other what we should Stop (S), Keep (K), and Start (S) doing given a particular role that we have. The IL/IW/WI feedback Model is a simple tool for encouraging open feedback without being defensive.

While both models are simple, they are too useful not to mention, learn, and apply. Developing the right capabilities to facilitate the feedback process will enable companies to raise our people's potential to achieve greater results.

This deck also includes slide templates for you to use in your own business presentations.

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Source: SKS and IL/IW/WI Models for Feedback PowerPoint document

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This business document is categorized under:
Business Framework Primers

File Type: PowerPoint (ppt)

Tag(s): Structured Communication, Feedback

Number of Slides: 18

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Upload date (first version): Dec 24, 2018

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