Want FREE Templates on Organization, Change, & Culture? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

Six Building Blocks of a Customer-Centric Organization   32-slide PPT PowerPoint presentation (PPT)
$25.00

Six Building Blocks of a Customer-Centric Organization (32-slide PPT PowerPoint presentation (PPT)) Preview Image Six Building Blocks of a Customer-Centric Organization (32-slide PPT PowerPoint presentation (PPT)) Preview Image Six Building Blocks of a Customer-Centric Organization (32-slide PPT PowerPoint presentation (PPT)) Preview Image Six Building Blocks of a Customer-Centric Organization (32-slide PPT PowerPoint presentation (PPT)) Preview Image Six Building Blocks of a Customer-Centric Organization (32-slide PPT PowerPoint presentation (PPT)) Preview Image Log in to unlock full preview.
Arrow   Unlock all 33 preview images:   Login Register

Six Building Blocks of a Customer-Centric Organization (PowerPoint PPT)

File Type: 32-slide PPT PowerPoint presentation (PPT)

#3 in Customer Decision Journey $25.00
FlevyPro price: FREE (included in subscription)
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
Add to Cart
  


BUY WITH CONFIDENCE

Immediate digital download upon purchase.
Lifetime document updates included with purchase.
Fully editable & customizable PPT document.
Trusted by over 10,000+ organizations.

DESCRIPTION

This product (Six Building Blocks of a Customer-Centric Organization) is a 32-slide PPT PowerPoint presentation (PPT), which you can download immediately upon purchase.

More and more organizations are shifting a traditional Product-focused model to becoming a Customer-centric Organization. To do this without incurring debilitating costs from added process and organizational complexity, the organization must be build a true Customer-centric Organization by completely transforming its operating model and business model.

A true Customer-centric Organization possesses capabilities across the following 6 building blocks:

1. Customer Lifecycle and Journey Views
2. Solution Mindset
3. Advice Bundling
4. Frontline Customer Interface
5. Fit-for-Purpose Business Processes
6. Cross-functional Effort

Additional topics discussed in this presentation include McKinsey Decision Journey, Value Stream Mapping, Customer Value Proposition, Solution Development, Digital Transformation, and more.

This document also includes templates for you to use in your own business presentations.

Got a question about the product? Email us at flevypro@flevy.com. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Decision Journey, Operating Model, Customer-centric Organization, Customer Lifecycle PowerPoint Slides: Six Building Blocks of a Customer-Centric Organization PowerPoint (PPT) Presentation, PPT Lab


$25.00
FlevyPro price: FREE (included in subscription)
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
Add to Cart
  

Did you need more documents?

Consider a FlevyPro subscription from $39/month. View plans here.

For $14.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.

OVERVIEW

File Type: PowerPoint ppt (PPT)
Number of Slides: 32 (includes cover and all slides)


ABOUT THE AUTHOR

Author: PPT Lab
Additional documents from author: 25

PPT Lab is a presentation design firm specializing in business frameworks and PowerPoint templates. Our team is comprised of ex-consultants from McKinsey, E&Y, Bearing Point, and boutique consulting firms. We have worked with hundreds of clients globally, ranging from mid-size manufacturing companies to global Fortune 500 conglomerates. [read more]


ABOUT FLEVYPRO

FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.

Click here to learn more about FlevyPro and its benefits.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.




Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab




Read Customer Testimonials




Customers Also Bought These Documents


Customers Also Like These Documents

Related Management Topics


Customer Experience Customer Decision Journey Customer-centric Organization Digital Transformation Mobile Strategy Service Design Customer-centric Culture Creativity Innovation Management Cyber Security Business Transformation Social Media Strategy Corporate Culture Customer Care Business Model Canvas Robotic Process Automation Big Data PowerPoint Diagrams Compilation Core Competencies Organizational Design Pyramid Principle Presentation Development Consulting Frameworks Employee Management Value Proposition Ideation

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more.