BUY WITH CONFIDENCE
BENEFITS OF DOCUMENT
DESCRIPTION
Digital Transformation is being embraced by organizations across most industries, as the role of technology shifts from being a business enabler to a business driver. This has only been accelerated by the COVID-19 global pandemic. Thus, to remain competitive and outcompete in today's fast paced, digital world, organizations must go digital by formulating a robust Digital Transformation Strategy.
This 100+ slide PowerPoint presentation on Digital Transformation Strategy is organized into the following sections:
• Overview
• Digital Transformation Levers
• Impact on Strategy and Management
• Digital Maturity Assessment and Model
• Digital Transformation Execution
• Templates
• Appendix
Digital Transformation is driven by emergent Technology Trends, namely Robotic Process Automation (RPA), Artificial Intelligence (primarily Machine Learning), Social Media, Mobility, Internet of Things (IoT), Cybersecurity, Big Data, and Cloud. These emerging technology trends allow us to leverage 8 levers to Digital Transformation, which are the core components of our Digital Transformation Strategy framework:
GROWTH (Business Driver Levers)
1. Demand Generation
2. Reach & Selection
3. Customer Purchase Process
4. Customer Experience
OPERATIONAL IMPROVEMENT (Business Enabler Levers)
5. Process Efficiency
6. Asset Utilization
7. Agility
8. New Business & Service Models
Digital Transformation opportunities includes both Operational Improvement and Growth Driver initiatives, where the latter is driven largely by improved Customer Experience.
Effective digitalization strategy also requires a strong understanding and accurate assessment of the organization's Digital Maturity. This presentation provides an assessment framework to determine the organization's Digital Maturity across 3 Transformation Areas:
1. Customer Experience
2. Operations
3. Information & Technology
This Digital Transformation presentation also covers numerous other Digital Transformation frameworks, including the Customer Purchase Process, Customer Experience Matrix, McKinsey's Customer Decision Journey, Accenture's Nonstop Customer Experience Model, Digital Maturity Assessment, Digital Maturity Model, 6 Layers of Successful Execution, Digital Operating Models, Customer Interaction Channel Map, among others.
In addition, this Digital Transformation Strategy PPT includes a set of PowerPoint templates for you to use in your own business presentations; as well as an Appendix with a deeper dive into various topics.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Digital Transformation, Business Transformation, Cyber Security, Customer Experience PowerPoint Slides: Digital Transformation Strategy PowerPoint (PPTX) Presentation, LearnPPT Consulting
OVERVIEW
(PPTX)
ABOUT THE AUTHOR
We are a team of management consultants trained by top tier global consulting firms (including McKinsey, BCG, Deloitte, EY, Capgemini) with a collective experience of several decades. We specialize in business frameworks based on real-life consulting engagements.
We have served 100s of clients that range from Fortune 500 companies to tech startups to $1B+ private companies.
[read more]
Ask the Author a Question
Customer Experience Digital Transformation Customer Decision Journey Mobile Strategy Big Data Information Technology Creativity Service Design Innovation Management Business Transformation Change Management Cyber Security Shareholder Value Robotic Process Automation IT Governance Financial Modeling Business Framework PowerPoint Diagrams PowerPoint Diagrams Compilation Consulting Training Strategy Frameworks Consulting Frameworks Porter's Five Forces Growth Strategy Business Case Development Ideation
![]() |
Download our FREE Digital Transformation Templates
Download our free compilation of 50+ Digital Transformation slides and templates. DX concepts covered include Digital Leadership, Digital Maturity, Digital Value Chain, Customer Experience, Customer Journey, RPA, etc. |