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Optimizing Global FMCG R&D Services Procurement Strategy


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Role: Global Procurement Manager
Industry: FMCG / Sourcing R&D services Globally


Situation:

Need to build Procurement Strategy for R&D services, at present, the entire spend is all estimated, we dont have a committed spend with any supplier globally, also, at present, the sourcing is being conclude on FMVA basis, because the requirements are always adhoc, hence planning and executing a proper tender or RFQ is not really possible. We are having discussions with the stakeholders for preemptive planning and involving Procurement in the early stages of the project but so far no success.


Question to Marcus:


Any idea or recommendation on how the strategy could be formalized and then planned and executed?


Based on your specific organizational details captured above, Marcus recommends the following areas for evaluation (in roughly decreasing priority). If you need any further clarification or details on the specific frameworks and concepts described below, please contact us: support@flevy.com.

Strategic Sourcing

Strategic Sourcing is critical in formalizing a Procurement Strategy for R&D services in the FMCG sector. Begin by mapping out the entire R&D service requirements and identifying key suppliers who can meet these needs globally.

Engage in strategic partnerships with suppliers to secure better terms and ensure commitment. Utilize Data Analytics to predict future needs and negotiate volume-based discounts or long-term contracts, even if the immediate requirements are ad hoc. By establishing a strategic sourcing framework, you can drive cost efficiencies and ensure a more reliable Supply Chain. Additionally, leveraging e-sourcing platforms can streamline supplier selection and contract management processes, making it easier to shift from FMVA to more structured procurement activities.

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Stakeholder Management

Effective Stakeholder Management is essential to integrate procurement into the early stages of R&D projects. Develop a communication plan that highlights the value procurement brings in terms of cost savings, risk mitigation, and supplier innovation.

Conduct workshops and regular meetings with key stakeholders to understand their needs and constraints. Use these interactions to build trust and demonstrate procurement’s strategic role in achieving project goals. Additionally, aligning procurement objectives with the broader business objectives of the R&D department can foster collaboration and ensure procurement is seen as a valuable partner rather than a bottleneck.

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Supplier Relationship Management

Building strong relationships with suppliers is vital for managing the estimated and ad hoc nature of R&D service requirements. Implement a Supplier Relationship Management (SRM) program to foster collaboration and innovation.

Regularly engage with key suppliers through joint Business Planning sessions to align on expectations, performance metrics, and potential areas for innovation. By developing deeper relationships, suppliers are more likely to provide flexible and responsive services, which is crucial given the unpredictable nature of R&D needs. SRM can also help in negotiating better terms and ensuring supplier commitment even when formal contracts are not in place.

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Digital Transformation

Digital Transformation can significantly enhance the procurement process for R&D services. Implement digital tools such as procurement software, e-sourcing platforms, and data analytics to gain better visibility and control over spend.

These tools can help in tracking and forecasting R&D requirements, automating procurement processes, and improving Supplier Management. By leveraging digital solutions, procurement can move from a reactive to a proactive approach, enabling better planning and decision-making. Additionally, digital platforms can facilitate better communication and collaboration with stakeholders and suppliers, ensuring alignment and efficiency.

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Category Management

Adopting a category management approach can help in structuring the procurement of R&D services. Segment R&D spend into distinct categories based on service type, supplier market, and business impact.

Develop tailored strategies for each category, considering factors such as market dynamics, supplier capabilities, and internal demand patterns. This approach allows for more focused and effective procurement strategies, enabling better negotiation, cost control, and Risk Management. Category management also facilitates better alignment with business needs and enhances the ability to respond to changing requirements in a structured manner.

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Market Intelligence

Utilizing Market Intelligence is crucial for developing a robust procurement strategy for R&D services. Gather and analyze data on market trends, supplier capabilities, pricing benchmarks, and technological advancements.

This information can inform strategic decisions, such as selecting the right suppliers, negotiating competitive terms, and identifying opportunities for innovation. Market intelligence also helps in anticipating changes in the market and adjusting procurement strategies accordingly. By staying informed about the external environment, procurement can better support the R&D function and contribute to overall business success.

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Change Management

Implementing a new procurement strategy requires effective Change Management to ensure stakeholder buy-in and successful execution. Develop a change management plan that includes clear communication of the benefits of the new strategy, training for procurement and R&D teams, and ongoing support to address any concerns or resistance.

Use change champions within the organization to advocate for the new approach and demonstrate its value through early wins. By managing the change process effectively, procurement can overcome resistance and ensure a smooth transition to a more structured and strategic approach.

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Risk Management

Incorporating risk management into the procurement strategy for R&D services is essential given the ad hoc and unpredictable nature of requirements. Identify potential risks such as supplier dependency, cost volatility, and supply chain Disruptions.

Develop mitigation plans that include diversifying the supplier base, establishing contingency agreements, and monitoring supplier performance regularly. By proactively managing risks, procurement can ensure continuity of services and protect the organization from potential disruptions. This approach also builds confidence among stakeholders and suppliers, fostering a more resilient and reliable procurement function.

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Cost Management

Effective Cost Management is a key component of a successful procurement strategy for R&D services. Implement cost control measures such as spend analysis, budget tracking, and cost Benchmarking to ensure value for money.

Engage in regular cost reviews with stakeholders to identify opportunities for savings and efficiency improvements. By maintaining a clear focus on cost management, procurement can contribute to the financial health of the organization while supporting the R&D function's needs. This approach also enables better financial planning and resource allocation, aligning procurement activities with overall business objectives.

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