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Curated by McKinsey-trained Executives
Unlock Success with the Ultimate Supplier Relationship Management (SRM) Business Toolkit – Your 310+ Slides Powerhouse!
Are you ready to revolutionize your business and elevate your supply chain to unprecedented heights? Look no further! Introducing the comprehensive Supplier Relationship Management (SRM) Business Toolkit – a 310+ slides PowerPoint deck meticulously crafted to empower your organization with unparalleled insights and strategies. Dive into the core of supply chain excellence, procurement prowess, and customer relationship mastery with a toolkit that sets the gold standard in supplier management.
CONTENT OVERVIEW:
• Supply Chain Management Definition
• Supply Chain Sourcing and Procurement
• Introduction to Supplier Relationship Management
• Types of Supplier Relationship Management
• VIPER Model
• Customer-Supplier Relationships Management
• Procurement Activities
• Purchasing
• Understanding Relationships
• Introduction to Customer Relationship Management (CRM)
• Managing Customer Lifecycle
• Customer Retention and Development
• Implementing CRM
LEARNING OBJECTIVES:
Supply Chain Management Defined:
Learning Objective: Understand the fundamental concepts and principles of supply chain management.
Embark on a journey through the intricacies of supply chain management, from its definition to the vital role it plays in organizational success. Uncover the key components and principles that form the backbone of efficient and effective supply chain operations.
Supply Chain Sourcing and Procurement:
Learning Objective: Master the art of sourcing and procurement to optimize your supply chain.
Delve into the nuances of strategic sourcing and procurement activities. Learn how to identify, evaluate, and select suppliers strategically to enhance the overall efficiency and effectiveness of your supply chain.
Introduction to Supplier Relationship Management:
Learning Objective: Grasp the foundational concepts of Supplier Relationship Management (SRM).
Unlock the power of SRM as you explore its definition, principles, and the crucial role it plays in building long-lasting, mutually beneficial relationships with suppliers.
Types of Supplier Relationship Management:
Learning Objective: Identify and differentiate various types of SRM strategies.
Dive into the diverse world of SRM, exploring collaborative, transactional, and strategic approaches. Tailor your supplier relationships to align with your organization's goals and objectives.
VIPER Model:
Learning Objective: Implement the VIPER model for strategic supplier management.
Unleash the power of the VIPER model—Visibility, Integration, Performance, Engagement, and Risk Management. Transform your approach to supplier relationships and achieve unprecedented levels of success.
Customer-Supplier Relationship Management:
Learning Objective: Understand the dynamics of customer-supplier relationships.
Bridge the gap between customers and suppliers by exploring the intricacies of relationship management. Discover how harmonious relationships contribute to overall business success.
Procurement Activities and Purchasing:
Learning Objective: Gain insights into essential procurement activities and purchasing processes.
Navigate through the procurement landscape, from requisition to purchase order, and optimize your purchasing processes for maximum efficiency and cost-effectiveness.
Understanding Relationships:
Learning Objective: Develop a profound understanding of relationship dynamics in business.
Uncover the psychology behind successful relationships in both the supplier and customer realms. Acquire the skills to navigate and cultivate meaningful connections that drive organizational success.
Introduction to Customer Relationship Management:
Learning Objective: Grasp the fundamentals of Customer Relationship Management (CRM).
Embark on a journey into the world of CRM, understanding its significance in building and maintaining fruitful relationships with customers.
Managing Customer Lifecycle:
Learning Objective: Learn to effectively manage the entire customer lifecycle.
Explore strategies for customer acquisition, onboarding, and retention. Maximize customer value and satisfaction through every stage of the relationship.
Customer Retention and Development:
Learning Objective: Master the art of retaining customers and fostering their development.
Discover proven techniques to enhance customer loyalty and satisfaction. Cultivate long-term relationships that contribute to sustained business growth.
Implementing CRM:
Learning Objective: Develop the skills to successfully implement CRM in your organization.
Navigate the implementation process, from choosing the right CRM software to integrating it seamlessly into your operations. Unleash the full potential of CRM for your business.
Elevate Your Business to New Heights!
Congratulations on embarking on this transformative journey through the Supplier Relationship Management Business Toolkit! Equip your team with the knowledge and tools they need to drive success in supply chain management, procurement, and customer relationships. Don't miss the opportunity to propel your organization forward—seize the power of the ultimate SRM toolkit today!
Key Words:
Strategy & Transformation, Growth Strategy, Strategic Planning, Strategy Frameworks, Innovation Management, Pricing Strategy, Core Competencies, Strategy Development, Business Transformation, Marketing Plan Development, Product Strategy, Breakout Strategy, Competitive Advantage, Mission, Vision, Values, Strategy Deployment & Execution, Innovation, Vision Statement, Core Competencies Analysis, Corporate Strategy, Product Launch Strategy, BMI, Blue Ocean Strategy, Breakthrough Strategy, Business Model Innovation, Business Strategy Example, Corporate Transformation, Critical Success Factors, Customer Segmentation, Customer Value Proposition, Distinctive Capabilities, Enterprise Performance Management, KPI, Key Performance Indicators, Market Analysis, Market Entry Example, Market Entry Plan, Market Intelligence, Market Research, Market Segmentation, Market Sizing, Marketing, Michael Porter's Value Chain, Organizational Transformation, Performance Management, Performance Measurement, Platform Strategy, Product Go-to-Market Strategy, Reorganization, Restructuring, SWOT, SWOT Analysis, Service 4.0, Service Strategy, Service Transformation, Strategic Analysis, Strategic Plan Example, Strategy Deployment, Strategy Execution, Strategy Frameworks Compilation, Strategy Methodologies, Strategy Report Example, Value Chain, Value Chain Analysis, Value Innovation, Value Proposition, Vision Statement, Corporate Strategy, Business Development
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Source: Best Practices in Supplier Management PowerPoint Slides: Supplier Relationship Management (SRM) PowerPoint (PPTX) Presentation, SB Consulting
Supplier Management Supplier Negotiations Supply Chain Analysis Product Strategy Negotiations Procurement Strategy Positioning Product Lifecycle Product Launch Strategy Artificial Intelligence Maturity Model Robotic Process Automation Digital Supply Chain Supply Chain Resilience Natural Language Processing Fourth Industrial Revolution Audit Management
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