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Stakeholders are all those individuals or external organizational entities that are impacted by the events and activities taking place at an organization. Stakeholders ensure that everything that's undertaken or created by the organization is done so efficiently, effectively, and of the highest quality. In return, the organization strives to make its Stakeholders content.
Stakeholders can be bucketed into 4 distinct categories:
Without positive contribution from the key Stakeholder Groups, no organization can survive in the market.
To record the responsibilities of the organization, as well as the various Stakeholder Groups, we can leverage a Stakeholder Scorecard. The Stakeholder Scorecard makes an inventory of all the Stakeholder Groups that influence an organization, the contributions they make for the organization, and the incentives—more specifically referred to as the "inducements"—they receive from the organization in return.
This PowerPoint presentation outlines the 5 steps required to create a Stakeholder Scorecard.
1. Distinguish the Stakeholder Groups.
2. Register each group's contributions and inducements.
3. Rank the contributions and inducements.
4. Identify measures of the contributions and inducements.
5. Implement the measures.
The Stakeholder Scorecard focuses on Stakeholder Satisfaction and enables that to leverage improved productivity, performance, and achievement of business objectives.
The slide deck also provides details of the 4 main Stakeholder categories and key differences between Stakeholder Scorecard and the Balanced Scorecard (BSC).
This PowerPoint presentation on Stakeholder Scorecard also includes some slide templates for you to use in your own business presentations.
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Source: Best Practices in Performance Management, Balanced Scorecard, Stakeholder Management PowerPoint Slides: Stakeholder Scorecard PowerPoint (PPTX) Presentation, LearnPPT
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