Flevy Management Insights Case Study
Optimizing Logistics Strategies for an Oil and Gas Extraction Company Amid Supply Chain Challenges


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Logistics to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR An oil and gas extraction company faced significant supply chain inefficiencies, including rising transportation costs and declining on-time delivery rates, prompting the establishment of a strategic logistics framework. The initiative successfully reduced transportation costs by 18% and improved on-time delivery rates by 20%, highlighting the importance of advanced logistics technologies and supplier collaboration in achieving operational improvements.

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Consider this scenario: An oil and gas extraction company established a strategic logistics framework to overcome significant supply chain inefficiencies.

The organization faced a 25% increase in transportation costs, a 15% decrease in on-time delivery rates, and a rising incidence of logistical bottlenecks due to aging infrastructure and geopolitical instability. The primary objective was to optimize the logistics framework to enhance supply chain efficiency and ensure timely delivery of critical resources. This initiative aimed to streamline operations, reduce costs, and improve overall logistical performance in a complex, high-stakes environment.



In an era where operational efficiency can make or break a company's market position, a leading oil and gas extraction firm embarked on a comprehensive logistics transformation. This case study delves into the strategic decisions, methodologies, and technologies employed to overhaul their logistics operations, addressing inefficiencies and uncovering new opportunities.

The insights gained from this transformation are not just a testament to the power of strategic planning but also serve as a roadmap for other organizations grappling with similar logistical challenges. The results achieved underscore the importance of integrating advanced technologies and best practices to drive substantial improvements in performance and cost savings.

Dissecting Logistics Performance: Uncovering Inefficiencies and Opportunities

The initial evaluation of the company's logistics operations began with a comprehensive performance metrics analysis. The focus was on transportation costs, delivery times, and inventory turnover rates. It was evident that the organization faced a 25% increase in transportation costs over the past year. This surge was primarily attributed to inefficient routing and outdated fleet management systems. According to a report by McKinsey, optimizing logistics can reduce transportation costs by up to 15%. This highlighted the potential for significant cost savings.

The assessment also revealed a 15% decrease in on-time delivery rates, which had a cascading effect on overall operational efficiency. Delays in delivery not only affected production schedules but also strained relationships with key suppliers and customers. A study by Deloitte found that companies with poor delivery performance are 30% more likely to lose customers. This underscored the urgency of addressing logistical bottlenecks to maintain market position.

Cost structures were scrutinized to identify areas of excessive spending. It was found that warehousing costs had escalated due to inefficient space utilization and outdated inventory management practices. Implementing a lean inventory system was identified as a potential solution. According to Bain & Company, lean inventory practices can reduce warehousing costs by up to 20%. This would not only lower costs but also improve inventory turnover rates.

Key pain points were mapped using a root cause analysis framework. This approach helped in identifying systemic issues rather than isolated incidents. The analysis revealed that aging infrastructure was a significant contributor to logistical inefficiencies. Geopolitical instability in key regions further exacerbated these challenges. A report by PwC highlighted that geopolitical risks can increase supply chain costs by 10-15%. This made it clear that a robust risk management strategy was essential.

Customer feedback was also integrated into the assessment to provide a holistic view of the logistical challenges. Surveys indicated dissatisfaction with delivery times and the condition of received goods. This customer-centric approach helped in prioritizing areas for immediate improvement. According to Gartner, companies that integrate customer feedback into their logistics strategy see a 20% improvement in customer satisfaction. This reinforced the need for a more responsive and agile logistics framework.

Benchmarking against industry standards was another critical component of the assessment. The company lagged behind its peers in several key performance indicators (KPIs), such as delivery accuracy and cost per mile. This gap analysis provided a clear roadmap for improvement. Accenture's research suggests that companies that adopt industry best practices can achieve up to a 30% improvement in logistics efficiency. This highlighted the importance of aligning with industry benchmarks.

Finally, the assessment identified the need for technological upgrades. The existing logistics management system was outdated and lacked real-time tracking capabilities. Implementing advanced logistics technologies, such as predictive analytics and IoT-enabled tracking, was recommended. According to a report by Forrester, companies that leverage advanced logistics technologies can reduce operational costs by up to 25%. This technological transformation would be crucial for achieving long-term efficiency and resilience.

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Building a Resilient Logistics Framework: Integrating Best Practices

The creation of a strategic logistics framework began with a focus on integrating industry best practices. The team leveraged methodologies from leading consulting firms to ensure a robust and scalable solution. According to McKinsey, companies that adopt best practices in logistics can achieve up to 15% cost savings. This provided a strong incentive to align the new framework with proven strategies.

The first step involved optimizing transportation routes using advanced analytics. By employing predictive analytics, the company could forecast demand more accurately and plan routes that minimized travel time and fuel consumption. A study by Accenture found that predictive analytics can improve logistics efficiency by 20-25%. This data-driven approach was crucial in addressing the 25% increase in transportation costs.

Next, the framework incorporated lean inventory management principles. Lean practices focus on reducing waste and improving process efficiency. Implementing a just-in-time inventory system helped reduce warehousing costs and improve turnover rates. According to Bain & Company, lean inventory management can reduce carrying costs by up to 30%. This was vital in addressing the inefficiencies identified in the initial assessment.

The framework also emphasized the importance of real-time tracking and monitoring. Integrating IoT-enabled tracking devices and advanced logistics software provided real-time visibility into the supply chain. This allowed for quicker response times to any disruptions. Forrester reports that companies using real-time tracking can reduce operational costs by up to 25%. This technological upgrade was essential for improving delivery reliability and customer satisfaction.

Risk management was another critical component of the strategic framework. The company adopted a proactive risk management approach, identifying potential geopolitical and infrastructure-related risks. According to PwC, companies that proactively manage supply chain risks can reduce related costs by 10-15%. This helped in mitigating the impact of external factors on the logistics operations.

Collaboration with key suppliers and stakeholders was also prioritized. Establishing strong partnerships and clear communication channels helped in aligning objectives and improving coordination. A study by Deloitte found that effective supplier collaboration can lead to a 20% improvement in supply chain efficiency. This collaborative approach was instrumental in overcoming logistical bottlenecks.

Lastly, the framework included regular performance reviews and continuous improvement initiatives. Benchmarking against industry standards and setting clear KPIs ensured that the logistics operations remained aligned with best practices. According to Gartner, continuous improvement initiatives can enhance logistics performance by up to 30%. This focus on ongoing improvement was key to maintaining long-term efficiency and resilience.

Anticipating Disruptions: A Comprehensive Supply Chain Risk Analysis

The risk assessment began with a thorough analysis of potential geopolitical risks impacting the supply chain. Given the volatile nature of the regions where the company operated, geopolitical instability posed a significant threat. According to a report by PwC, geopolitical risks can increase supply chain costs by 10-15%. This necessitated a proactive approach to identify and mitigate these risks before they could disrupt operations.

Infrastructure vulnerabilities were another focal point. The aging infrastructure was not only causing delays but also increasing maintenance costs. A study by Deloitte highlighted that companies with outdated infrastructure face a 20-30% higher risk of operational disruptions. This made it clear that upgrading infrastructure was not just an option but a necessity to ensure smooth logistics operations.

The team employed a Failure Modes and Effects Analysis (FMEA) framework to systematically identify and quantify risks. This methodology helped in pinpointing specific failure points within the supply chain. According to McKinsey, companies using FMEA can reduce failure rates by up to 50%. This provided a structured approach to address both immediate and long-term risks, enhancing overall supply chain resilience.

A critical component of the risk assessment was the evaluation of supplier reliability. The company relied heavily on third-party suppliers, making it vulnerable to their operational risks. According to a study by Gartner, 75% of companies experience supply chain disruptions due to supplier issues. This highlighted the importance of diversifying the supplier base and establishing contingency plans to mitigate potential disruptions.

The assessment also incorporated advanced risk modeling techniques. By using predictive analytics, the company could forecast potential disruptions and their impact on the supply chain. A report by Accenture found that predictive analytics can improve risk management effectiveness by 30-40%. This data-driven approach enabled the company to make informed decisions and develop robust risk mitigation strategies.

Stakeholder interviews were conducted to gain insights into perceived risks and their potential impact. This qualitative data was invaluable in understanding the broader risk landscape. According to Bain & Company, involving stakeholders in risk assessment can improve risk identification accuracy by 20%. This collaborative approach ensured that all potential risks were considered and addressed.

Finally, the risk assessment included a review of regulatory and compliance risks. The oil and gas industry is heavily regulated, and non-compliance can result in severe penalties. A study by EY indicated that regulatory compliance costs can account for up to 10% of total logistics costs. This underscored the need for a comprehensive compliance strategy to mitigate regulatory risks and ensure smooth operations.

The combination of these methodologies and insights provided a holistic view of the supply chain risks. This comprehensive risk assessment was instrumental in developing a resilient logistics framework capable of withstanding both internal and external disruptions.

Consulting Process and Methodologies: Crafting a High-Impact Logistics Strategy

The consulting process began with stakeholder interviews to gather qualitative insights. These interviews included senior executives, logistics managers, and key suppliers. This approach ensured a comprehensive understanding of the logistical challenges from multiple perspectives. According to Bain & Company, involving stakeholders in the initial stages can improve strategy alignment by 30%. This engagement was crucial for identifying pain points and areas for improvement.

Data analysis played a pivotal role in the consulting process. The team utilized advanced analytics to scrutinize historical logistics data, focusing on transportation costs, delivery times, and inventory turnover rates. This quantitative analysis revealed inefficiencies and provided a data-driven foundation for the logistics strategy. A McKinsey report suggests that data-driven decision-making can enhance logistics performance by up to 20%. This analytical rigor was essential for crafting effective solutions.

Collaborative workshops were conducted to facilitate cross-functional alignment. These workshops brought together key stakeholders to brainstorm solutions and develop a unified logistics strategy. The collaborative approach ensured that all departments were aligned with the strategic objectives. According to Deloitte, companies that foster cross-functional collaboration see a 15% increase in operational efficiency. This teamwork was instrumental in creating a cohesive and actionable logistics plan.

The team employed a root cause analysis framework to identify systemic issues. This methodology helped in distinguishing between symptoms and underlying problems. By focusing on root causes, the team could develop targeted solutions that addressed the core issues. A study by PwC found that addressing root causes can reduce recurring issues by up to 50%. This strategic focus on root causes ensured long-term improvements in logistics performance.

Benchmarking against industry standards was another critical component of the consulting process. The team compared the company's logistics performance with industry peers to identify gaps and opportunities for improvement. According to Accenture, benchmarking can lead to a 25% improvement in logistics efficiency. This comparative analysis provided a clear roadmap for aligning with industry best practices.

The consulting team also integrated advanced technological solutions into the logistics strategy. This included implementing IoT-enabled tracking devices and predictive analytics tools. These technologies provided real-time visibility and improved decision-making capabilities. Forrester reports that companies leveraging advanced logistics technologies can reduce operational costs by up to 25%. This technological integration was a key driver of the strategy's success.

Regular performance reviews were established to ensure continuous improvement. The team set up a framework for ongoing monitoring and evaluation of logistics operations. This included defining key performance indicators (KPIs) and conducting periodic reviews. According to Gartner, continuous improvement initiatives can enhance logistics performance by up to 30%. This focus on continuous improvement ensured that the logistics strategy remained dynamic and effective.

The combination of stakeholder engagement, data analysis, collaborative workshops, and advanced technologies provided a robust foundation for the logistics strategy. This comprehensive consulting process ensured that the strategy was well-informed, aligned with industry best practices, and capable of delivering long-term improvements in logistics performance.

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Executing the Vision: A Robust Logistics Implementation Plan

The implementation plan began with a phased approach to ensure minimal disruption to ongoing operations. The first phase focused on quick wins, targeting areas with the highest impact and ease of implementation. This included optimizing transportation routes and upgrading fleet management systems. According to McKinsey, companies that achieve quick wins in the initial stages of implementation see a 20% boost in project momentum. This strategy helped build confidence and demonstrated immediate value.

Resource allocation was meticulously planned to ensure that each initiative had the necessary support. Cross-functional teams were formed to oversee specific aspects of the logistics strategy. These teams included representatives from logistics, IT, procurement, and finance. A study by Deloitte found that cross-functional teams can improve project success rates by 30%. This collaborative approach ensured that all perspectives were considered and that resources were used efficiently.

Timelines were established with clear milestones and deliverables. The project was divided into several phases, each with specific goals and deadlines. This phased approach allowed for regular progress reviews and adjustments as needed. According to Bain & Company, projects with clearly defined timelines are 25% more likely to be completed on schedule. This structured timeline ensured that the implementation stayed on track and met its objectives.

Key initiatives included the integration of advanced analytics and IoT-enabled tracking systems. These technologies provided real-time visibility into the supply chain, enabling quicker response times to disruptions. Forrester reports that companies using advanced logistics technologies can reduce operational costs by up to 25%. Implementing these technologies was crucial for achieving the desired improvements in efficiency and reliability.

Training and development were also prioritized to ensure that staff could effectively use new systems and processes. Comprehensive training programs were rolled out, focusing on both technical skills and change management. According to Accenture, companies that invest in employee training see a 24% increase in productivity. This investment in human capital was essential for the successful adoption of new technologies and practices.

Supplier collaboration was enhanced through regular communication and joint planning sessions. Strong partnerships with key suppliers were critical for ensuring smooth logistics operations. A study by PwC found that effective supplier collaboration can lead to a 20% improvement in supply chain efficiency. These collaborative efforts helped align supplier capabilities with the company's logistics strategy.

Monitoring and evaluation frameworks were established to track progress and measure success. Key performance indicators (KPIs) were defined, and regular performance reviews were scheduled. According to Gartner, continuous improvement initiatives can enhance logistics performance by up to 30%. This focus on monitoring and evaluation ensured that the implementation plan remained dynamic and responsive to changing conditions.

The combination of a phased approach, strategic resource allocation, advanced technologies, and continuous improvement provided a robust framework for the logistics implementation. This comprehensive plan ensured that the logistics strategy was effectively executed, delivering significant improvements in efficiency, cost savings, and overall performance.

Harnessing Technology for Superior Logistics Performance

The integration of advanced technology was pivotal in transforming the logistics operations of the oil and gas extraction company. The adoption of cutting-edge tracking systems provided real-time visibility into the supply chain. This visibility enabled the organization to monitor shipments accurately and respond swiftly to any disruptions. According to a report by Forrester, companies utilizing real-time tracking can reduce operational costs by up to 25%. This technological enhancement was critical for improving delivery reliability and overall efficiency.

Predictive analytics played a significant role in optimizing logistics operations. By analyzing historical data, the company could forecast demand more accurately and plan routes that minimized travel time and fuel consumption. A study by Accenture found that predictive analytics can improve logistics efficiency by 20-25%. This data-driven approach allowed the organization to address the 25% increase in transportation costs effectively.

Automation tools were also integrated into the logistics framework to streamline various processes. These tools automated routine tasks such as inventory management, order processing, and shipment tracking. According to McKinsey, automation can reduce logistics costs by up to 30%. The implementation of these tools not only reduced manual errors but also freed up staff to focus on more strategic activities.

Implementing Internet of Things (IoT) devices provided additional layers of control and monitoring. IoT-enabled tracking devices offered real-time data on the location, condition, and status of shipments. This real-time information was crucial for maintaining the integrity of sensitive materials and ensuring timely deliveries. Gartner reports that IoT integration can lead to a 20% improvement in supply chain efficiency. This technological upgrade was instrumental in enhancing overall operational performance.

The strategic use of cloud-based logistics management systems facilitated better coordination and collaboration among various stakeholders. These systems provided a centralized platform for tracking shipments, managing inventory, and communicating with suppliers. According to Deloitte, cloud-based systems can improve logistics coordination by up to 25%. This centralized approach ensured that all parties had access to real-time information, enhancing decision-making and reducing delays.

The integration of machine learning algorithms further refined logistics operations. These algorithms analyzed patterns in logistics data to identify inefficiencies and suggest improvements. For example, machine learning could predict potential delays and recommend alternative routes. According to PwC, machine learning can enhance logistics efficiency by up to 20%. This advanced analytical capability provided the organization with actionable insights to optimize its logistics processes continually.

Finally, the company implemented a robust cybersecurity framework to protect its logistics data. Given the increasing reliance on digital technologies, safeguarding sensitive information was paramount. A study by Accenture highlighted that companies with strong cybersecurity measures experience 30% fewer data breaches. This focus on cybersecurity ensured that the organization's logistics operations remained secure and resilient against potential cyber threats.

By integrating these advanced technologies, the oil and gas extraction company significantly enhanced its logistics operations. The combination of real-time tracking, predictive analytics, automation, IoT, cloud-based systems, machine learning, and robust cybersecurity provided a comprehensive technological framework. This strategic integration of technology was essential for achieving long-term efficiency, cost savings, and operational excellence in the logistics domain.

Streamlining Operations: Implementing Key Logistics Enhancements

Optimized routing was a critical component of the operational enhancements. By leveraging advanced analytics and machine learning algorithms, the company was able to identify the most efficient routes for transportation. This not only reduced fuel consumption but also minimized travel time. According to a study by McKinsey, optimized routing can lead to a 10-15% reduction in transportation costs. This data-driven approach was crucial for addressing the 25% increase in transportation costs identified during the assessment.

Warehouse management saw significant improvements through the adoption of lean inventory practices. The company implemented a just-in-time inventory system, which reduced excess stock and improved turnover rates. Bain & Company reports that lean inventory management can reduce warehousing costs by up to 20%. This shift not only lowered costs but also enhanced the efficiency of warehouse operations, ensuring that inventory levels were closely aligned with demand.

Supplier collaboration was enhanced through the establishment of regular communication channels and joint planning sessions. By fostering strong relationships with key suppliers, the company was able to improve coordination and align objectives. According to Deloitte, effective supplier collaboration can lead to a 20% improvement in supply chain efficiency. This collaborative approach was instrumental in overcoming logistical bottlenecks and ensuring smooth operations.

The integration of real-time tracking systems provided greater visibility into the supply chain. IoT-enabled tracking devices were installed on shipments, allowing for real-time monitoring of location and condition. Forrester reports that companies using real-time tracking can reduce operational costs by up to 25%. This technological upgrade enabled quicker response times to disruptions and improved overall delivery reliability.

Advanced analytics were utilized to forecast demand more accurately and plan logistics activities accordingly. Predictive analytics tools analyzed historical data to identify trends and patterns, enabling more precise demand forecasting. Accenture found that predictive analytics can improve logistics efficiency by 20-25%. This proactive approach helped the company better manage its logistics operations and reduce the incidence of delays.

Automation played a key role in streamlining logistics processes. Routine tasks such as order processing, inventory management, and shipment tracking were automated using advanced software tools. McKinsey reports that automation can reduce logistics costs by up to 30%. This not only minimized manual errors but also freed up staff to focus on more strategic activities, enhancing overall productivity.

Continuous improvement initiatives were implemented to ensure ongoing enhancements in logistics performance. The company established a framework for regular performance reviews, setting clear KPIs and conducting periodic evaluations. Gartner states that continuous improvement initiatives can enhance logistics performance by up to 30%. This focus on continuous improvement ensured that the logistics operations remained dynamic and responsive to changing conditions.

The combination of optimized routing, lean inventory management, enhanced supplier collaboration, real-time tracking, advanced analytics, automation, and continuous improvement provided a robust foundation for the operational enhancements. These strategic initiatives significantly improved the efficiency, cost-effectiveness, and reliability of the company's logistics operations.

Outcome and Impact Evaluation: Measuring Success in Logistics Optimization

The implementation of the strategic logistics framework yielded substantial improvements across several key performance indicators. Transportation costs saw a notable reduction of 18%, directly addressing the previous 25% increase . This was achieved through optimized routing and advanced fleet management systems. According to a McKinsey report, companies that optimize logistics can reduce transportation costs by up to 15%, underscoring the effectiveness of these measures. The cost savings were reinvested into further technological upgrades, creating a cycle of continuous improvement.

Delivery reliability experienced a significant boost, with on-time delivery rates improving by 20%. This addressed the earlier 15% decrease in delivery performance. The integration of real-time tracking and predictive analytics allowed for better planning and quicker response times to potential disruptions. A study by Deloitte found that companies with improved delivery performance are 30% less likely to lose customers, highlighting the strategic importance of this improvement.

Warehouse management also saw marked enhancements. Implementing lean inventory practices and a just-in-time system reduced warehousing costs by 22%. This was in line with Bain & Company's findings that lean inventory management can cut costs by up to 20%. The improved inventory turnover rates not only lowered costs but also freed up capital that was previously tied up in excess stock, enhancing overall financial flexibility.

Supplier collaboration was another area of significant impact. Regular communication and joint planning sessions with key suppliers led to a 15% improvement in supply chain efficiency. Deloitte's research indicates that effective supplier collaboration can lead to a 20% boost in efficiency, validating the collaborative approach taken. This improved coordination helped in aligning supplier capabilities with the company's logistics strategy, ensuring smoother operations.

The adoption of advanced logistics technologies, such as IoT-enabled tracking devices and predictive analytics, provided real-time visibility into the supply chain. This technological integration resulted in a 25% reduction in operational costs, as reported by Forrester. The ability to monitor shipments in real-time and predict potential delays allowed for more proactive management, significantly enhancing delivery reliability and customer satisfaction.

Risk management strategies also paid off, with a noticeable decrease in supply chain disruptions. The proactive identification and mitigation of geopolitical and infrastructure-related risks reduced the impact of external factors on logistics operations. PwC's report highlights that companies managing supply chain risks proactively can lower related costs by 10-15%. This strategic focus on risk management ensured the company's logistics operations remained resilient in the face of external challenges.

Regular performance reviews and continuous improvement initiatives were integral to sustaining these gains. The establishment of clear KPIs and periodic evaluations ensured that logistics operations remained aligned with industry best practices. Gartner's research suggests that continuous improvement initiatives can enhance logistics performance by up to 30%. This ongoing focus on performance management ensured that the logistics strategy continued to deliver value over the long term.

The combined impact of these strategic initiatives was transformative. The company's logistics operations became more efficient, cost-effective, and reliable, positioning it well for future growth. The successful implementation of this logistics framework serves as a benchmark for other organizations facing similar challenges in the oil and gas sector.

This case study highlights the transformative potential of strategic logistics management. By leveraging advanced technologies and best practices, the company not only addressed its immediate logistical challenges but also laid the groundwork for sustained operational excellence. The success of this initiative underscores the importance of a holistic approach that integrates technological innovation, strategic planning, and continuous improvement.

Future endeavors should focus on deepening supplier relationships and enhancing predictive capabilities to anticipate and mitigate potential disruptions. The lessons learned from this transformation provide valuable insights for other organizations aiming to optimize their logistics operations in a rapidly evolving business landscape.

Ultimately, the journey undertaken by this oil and gas extraction firm serves as a compelling example of how strategic logistics management can drive significant improvements in efficiency, cost savings, and overall performance. It sets a benchmark for industry peers and offers a blueprint for achieving long-term resilience and growth.

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Transportation costs reduced by 18% through optimized routing and advanced fleet management systems.
  • On-time delivery rates improved by 20% due to real-time tracking and predictive analytics.
  • Warehousing costs decreased by 22% with the implementation of lean inventory practices.
  • Supply chain efficiency enhanced by 15% through improved supplier collaboration and joint planning sessions.
  • Operational costs cut by 25% with the adoption of advanced logistics technologies.

The overall results of the logistics transformation were highly successful, with significant improvements in key performance indicators. The reduction in transportation costs and the boost in delivery reliability directly addressed the initial inefficiencies. However, the 15% improvement in supply chain efficiency, while notable, fell slightly short of the 20% target suggested by Deloitte's research. This indicates room for further enhancement in supplier collaboration. Alternative strategies, such as more frequent supplier audits and enhanced digital communication tools, could potentially bridge this gap.

Recommended next steps include further investment in advanced analytics to refine demand forecasting and route optimization. Additionally, expanding the scope of supplier collaboration initiatives and integrating more robust risk management frameworks will be crucial for sustaining and building upon the gains achieved.

Source: Optimizing Logistics Strategies for an Oil and Gas Extraction Company Amid Supply Chain Challenges, Flevy Management Insights, 2024

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