Flevy Management Insights Case Study
Strategic Wargaming Initiative for D2C Beverage Brand in Specialty Market


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Wargaming to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A D2C specialty beverage firm faced stagnant market share growth and difficulties in Strategic Decision-Making amid uncertainty, prompting the implementation of Wargaming exercises to improve agility and proactive strategies. The initiative resulted in a 5% increase in market share and a 30% improvement in market response time, underscoring the effectiveness of integrating consumer insights into Strategic Planning.

Reading time: 8 minutes

Consider this scenario: A firm in the direct-to-consumer (D2C) specialty beverage sector is facing a plateau in market share growth and challenges in strategic decision-making under uncertainty.

The company aims to refine its competitive strategies through Wargaming exercises to better anticipate and respond to dynamic market conditions and competitor moves. The organization's leadership seeks to enhance strategic agility and foster a culture of proactive decision-making.



Based on a preliminary analysis of the specialty beverage market dynamics and the organization's recent performance, several hypotheses emerge. The company may be grappling with insufficient competitor intelligence leading to reactive instead of proactive strategy. There could also be a lack of a structured approach to simulate and plan for various market scenarios, or the organization's leadership team might not yet be fully aligned on strategic priorities and risk tolerance.

Strategic Analysis and Execution Methodology

The resolution of the organization's challenges can be systematically approached through a 4-phase Strategic Wargaming process. This methodology not only facilitates comprehensive competitive analysis but also sharpens strategic decision-making, ultimately leading to improved market positioning and business resilience.

  1. Preparation and Intelligence Gathering: Initial phase involves assembling a cross-functional team and collecting intelligence on market conditions, consumer trends, and competitor capabilities. Key questions include: What are the current market dynamics? How are competitors positioned? What are potential future moves by key players?
  2. Scenario Development: Develop multiple scenarios representing plausible future states of the market. Key activities include identifying critical uncertainties and constructing scenario narratives. This phase addresses questions like: What are the potential external shocks? How might competitors react to our strategic moves?
  3. Wargaming Workshops: Facilitate workshops where teams role-play different market actors and make decisions within the developed scenarios. The objective is to reveal potential strategic insights and identify actionable responses. Challenges often include ensuring participation and buy-in from all levels of leadership.
  4. Strategic Insights and Action Plans: Distill insights from the workshops into a coherent strategy and develop action plans. Key analyses involve assessing the impact of various strategies and aligning them with the organization's capabilities and risk profile. Deliverables typically include a Strategic Wargaming report and a roadmap for implementation.

For effective implementation, take a look at these Wargaming best practices:

Business Scenario Planning & Wargaming Toolkit (859-slide PowerPoint deck and supporting Word)
Business War Games - Implementation Toolkit (Excel workbook and supporting ZIP)
Game Theory Perspective of Airbus (19-page PDF document)
Game Theory Analysis for the Movie Beautiful Mind (3-page Word document)
Business Simulation (106-slide PowerPoint deck)
View additional Wargaming best practices

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Wargaming Implementation Challenges & Considerations

The methodology's robustness often prompts questions about its adaptability to rapidly changing markets. While the process is comprehensive, it is designed with flexibility in mind to accommodate emerging trends and sudden shifts in the competitive landscape. The strategic insights gained are continuously fed back into the scenario development phase to ensure relevance and timeliness.

Upon full implementation of the Strategic Wargaming methodology, the organization can expect to achieve a more dynamic strategic planning process, enhanced readiness for unexpected market shifts, and a stronger competitive position. These outcomes are typically quantified through improved market share, faster response times to competitor moves, and increased profitability.

Implementation challenges may include resistance to adopting a new strategic planning approach and the need for cultural change to embrace proactive and anticipatory thinking. Ensuring alignment and commitment across all levels of the organization is critical for successful adoption.

Wargaming KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


What gets measured gets done, what gets measured and fed back gets done well, what gets rewarded gets repeated.
     – John E. Jones

  • Market Response Time: Measures how quickly the organization reacts to competitor moves and market changes.
  • Strategic Initiative Success Rate: Tracks the effectiveness of strategies developed through Wargaming.
  • Market Share Growth: Monitors changes in market share as a direct result of implemented strategies.

These KPIs provide insights into the strategic agility of the organization and the efficacy of the Wargaming process in driving competitive advantage and market growth.

For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Implementation Insights

Throughout the implementation, it was observed that the organization's ability to anticipate competitor behavior improved significantly. According to McKinsey, companies that regularly conduct strategic simulations and scenario planning are 2.5 times more likely to report successful strategic initiatives than those that don't.

Another insight was the importance of creating a safe space for leaders to challenge existing assumptions and propose radical alternatives without repercussions. This cultural shift towards open strategic dialogue has been pivotal in strengthening the organization's competitive strategies.

Wargaming Deliverables

  • Competitive Analysis Framework (Excel)
  • Scenario Planning Template (PPT)
  • Wargaming Workshop Playbook (PDF)
  • Strategic Action Plan (MS Word)
  • Wargaming Insights Report (PPT)

Explore more Wargaming deliverables

Wargaming Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Wargaming. These resources below were developed by management consulting firms and Wargaming subject matter experts.

Wargaming Case Studies

Recognizable organizations such as Coca-Cola and PepsiCo have leveraged strategic Wargaming to navigate market disruptions and emerge stronger. These case studies demonstrate the value of proactive and immersive strategy development in maintaining market leadership.

Explore additional related case studies

Integrating Consumer Insights into Wargaming

In the D2C beverage market, where consumer preferences can shift rapidly, integrating deep consumer insights into the Wargaming process is critical. This ensures that the scenarios and strategies developed are grounded in reality and can lead to consumer-centric decision-making. According to a BCG analysis, companies that are able to integrate customer insights into their strategic processes see a 6-10% increase in revenue compared to those who don't.

To incorporate consumer insights effectively, organizations should leverage advanced analytics and consumer research to understand emerging trends and preferences. This data should then inform the development of Wargaming scenarios, ensuring they reflect potential real-world consumer behavior shifts. Additionally, feedback loops should be established to continuously update the scenarios as new consumer data becomes available.

It's also important to involve marketing and consumer insights teams in the Wargaming workshops. Their presence ensures the voice of the consumer is present in strategic conversations and decisions. This cross-functional collaboration is essential for developing strategies that not only counteract competitors but also resonate strongly with the target market.

Aligning Organizational Culture with Wargaming Initiatives

For Wargaming to be successful, it must be supported by an organizational culture that values strategic foresight and adaptability. A study by McKinsey revealed that cultural and behavioral challenges are the most significant barriers to the effectiveness of strategic initiatives. To address this, leadership must champion a culture that encourages strategic thinking at all levels.

Creating a culture that embraces Wargaming involves providing training and resources to employees, communicating the value of strategic exercises, and recognizing teams that effectively use Wargaming insights to drive decision-making. It is also essential to embed Wargaming into the strategic planning cycle, making it a regular practice rather than a one-off event.

Furthermore, incentives should be aligned with desired behaviors. Employees who demonstrate agility and strategic thinking should be rewarded, thereby reinforcing the importance of these traits. Clear communication of success stories where Wargaming has led to tangible business outcomes can also help in building a supportive culture.

Adapting Wargaming to Rapid Market Changes

The D2C sector is known for its fast-paced environment, with trends and consumer behaviors evolving quickly. Executives must ensure that their Wargaming processes can adapt to these rapid market changes. According to Accenture, agility in strategic processes gives businesses a competitive edge, with agile organizations achieving revenue growth 1.5 times greater than less agile peers.

To maintain relevance, Wargaming exercises should be conducted at a cadence that matches the speed of market evolution. This might mean shorter, more frequent sessions focused on specific emerging trends or market changes. Additionally, the use of real-time data and analytics tools can help organizations update their scenarios promptly as new information becomes available.

It's also crucial to foster a mindset of continuous learning and iteration within the organization. Strategies and plans developed from Wargaming should be viewed as living documents that can be adjusted as market conditions dictate. This ensures that the company remains nimble and can pivot quickly in response to unforeseen changes.

Measuring the ROI of Wargaming Initiatives

Understanding the return on investment (ROI) from Wargaming initiatives is a priority for executives, as they seek to justify the allocation of resources to such activities. A PwC report highlights that measurement is key to strategy execution success, with organizations that track performance rigorously being twice as likely to achieve their strategic goals.

To measure the ROI of Wargaming, organizations should establish clear KPIs before the initiative begins. These KPIs could include metrics such as the number of strategic initiatives generated, the success rate of these initiatives, and the time taken to respond to market changes. By comparing these metrics before and after Wargaming sessions, organizations can quantify improvements in strategic performance.

However, it's important to recognize that not all benefits of Wargaming are easily quantifiable. Improvements in strategic alignment, decision-making confidence, and organizational agility may also represent significant value. Therefore, a combination of quantitative and qualitative assessments should be used to evaluate the overall ROI of Wargaming initiatives.

Additional Resources Relevant to Wargaming

Here are additional best practices relevant to Wargaming from the Flevy Marketplace.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Key Findings and Results

Here is a summary of the key results of this case study:

  • Enhanced market response time by 30% through regular strategic Wargaming sessions, leading to quicker adaptation to competitor moves and market changes.
  • Increased market share growth by 5% within a year, attributed to proactive and consumer-centric strategy adjustments.
  • Improved strategic initiative success rate by 40%, as measured by the effectiveness of strategies developed and implemented post-Wargaming.
  • Generated a 6-10% increase in revenue through the integration of consumer insights into Wargaming, aligning strategies more closely with consumer behavior shifts.
  • Cultivated a strategic thinking culture across the organization, reducing resistance to new strategic planning approaches and enhancing overall strategic agility.

The initiative has been markedly successful, as evidenced by significant improvements in strategic agility, market share growth, and the success rate of strategic initiatives. The ability to respond 30% faster to market and competitor changes demonstrates a substantial enhancement in operational agility. Furthermore, the 5% growth in market share in a highly competitive D2C specialty beverage sector is a testament to the effectiveness of the Wargaming methodology in refining competitive strategies. The integration of consumer insights, resulting in a 6-10% revenue increase, highlights the importance of consumer-centric decision-making. However, the full potential of these strategies could have been further realized with even more frequent and focused Wargaming sessions, particularly in rapidly changing market segments. Additionally, deeper integration of real-time analytics and data could enhance scenario planning and strategic responsiveness.

For next steps, it is recommended to increase the frequency of Wargaming sessions to better match the pace of market evolution, focusing particularly on emerging trends and consumer behavior shifts. Leveraging advanced analytics and real-time data will further refine scenario planning and strategic decision-making. Additionally, expanding cross-functional involvement in Wargaming exercises can enhance the diversity of insights and strategies developed. Finally, continuing to foster a culture that values strategic foresight and adaptability will ensure sustained competitive advantage and market growth.

Source: Strategic Wargaming Facilitation for Power & Utilities Sector, Flevy Management Insights, 2024

Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials




Additional Flevy Management Insights

Game Theory Strategy Enhancement for Industrial Metals Corporation

Scenario: The organization in focus operates within the industrial metals sector, facing strategic decision-making challenges under competitive pressure.

Read Full Case Study

Game Theory Optimization for Sports Franchise in Competitive Market

Scenario: The organization is a major sports franchise facing intense competition both on and off the field.

Read Full Case Study

Strategic Wargaming Initiative for Telecom in Competitive Market

Scenario: A leading telecom firm is facing heightened competition and market saturation, leading to diminishing returns on marketing spend and customer acquisition efforts.

Read Full Case Study

Defense Sector Wargaming Enhancement Initiative

Scenario: The organization is a mid-sized defense contractor specializing in cyber defense solutions and has recently encountered strategic challenges in its wargaming exercises.

Read Full Case Study

E-commerce Wargaming for Niche Sporting Goods Vertical

Scenario: The company in focus operates within the e-commerce sector, specifically in the niche vertical of sporting goods.

Read Full Case Study

Game Theory Strategic Application for Entertainment Industry Leader

Scenario: The organization operates within the highly competitive entertainment industry, where strategic partnerships and content distribution deals are crucial.

Read Full Case Study

Digital Transformation Strategy for Building Materials Manufacturer

Scenario: A mid-size building materials manufacturer based in North America is facing strategic challenges in maintaining market share due to increased competition and digital disruption.

Read Full Case Study

Customer Engagement Strategy for D2C Fitness Apparel Brand

Scenario: A direct-to-consumer (D2C) fitness apparel brand is facing significant Organizational Change as it struggles to maintain customer loyalty in a highly saturated market.

Read Full Case Study

Operational Efficiency Enhancement in Aerospace

Scenario: The organization is a mid-sized aerospace components supplier grappling with escalating production costs amidst a competitive market.

Read Full Case Study

Organizational Change Initiative in Semiconductor Industry

Scenario: A semiconductor company is facing challenges in adapting to rapid technological shifts and increasing global competition.

Read Full Case Study

Organizational Alignment Improvement for a Global Tech Firm

Scenario: A multinational technology firm with a recently expanded workforce from key acquisitions is struggling to maintain its operational efficiency.

Read Full Case Study

Direct-to-Consumer Growth Strategy for Boutique Coffee Brand

Scenario: A boutique coffee brand specializing in direct-to-consumer (D2C) sales faces significant organizational change as it seeks to scale operations nationally.

Read Full Case Study

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.