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Business Documents

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ITIL Request Fulfilment Workflow - Process Guide
Listed under:
View more from: Ivana Nissen
36-page Word document. This document establishes an Request Fulfilment (RF) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$40.00

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ITIL Problem Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
50-page Word document. This document establishes an Problem Management (PM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Problem Management [read more]
$50.00

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ITIL Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
68-page Word document. This document establishes an Incident Management (IM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$50.00

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Supply Chain Management (SCM) - Pull Replenishment
21-slide PowerPoint deck. The developing world presents its own challenges in the way of Supply Chain Management. The issues include poor infrastructure, tax distortions and dispersed locations—resulting in large inventories, poor planning, and inefficient [read more]
$18.95

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Famous Quotes on Strategy (Slides)
23-slide PowerPoint deck. This is a compilation of famous quotes on Strategy from renown individuals, like Michael Porter, Gary Hamel, Henry Mintzberg, Peter Drucker, and Sun Tzu.
$18.95

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ITIL Service Level Management (SLM) Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
66-page Word document. This document establishes a Service Level Management (SLM) process according to ITIL best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Service Level [read more]
$50.00

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Fit Transformation: Strong, Agile, Lean
24-slide PowerPoint deck. Business Transformation has sparked attention across industries and their leadership for a long while now. Stifling competition, financial crises, innovation, attrition, disruption, and declining results are some of the common causes of [read more]
$18.95

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Achieving Excellence Report
7-page Word document. The purpose of this paper is to discuss the steps necessary to take an entrepreneurial company to a new level, that is to a professionally managed company and to move from survival mode to great performance. A quick, easy-to-absorb [read more]
$20.00

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Supplier Relationship Management (SRM) - Supplier Segmentation
24-slide PowerPoint deck. Competition has forced industries to converge on efficiency. Most of them have recognized that they must investigate all potential levers for creating value. As a result, they are actively pursuing collaboration across the supply chain. [read more]
$18.95

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Evolution of Strategy
23-slide PowerPoint deck. This presentation traces the evolution of Strategic Thinking since the dawn of Strategy, marked by Sun Tzu's Art of War. It outlines 4 chronological eras of Strategy: 1. Exclusivity and Monopolies 2. Scientific Management 3. [read more]
$18.95

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