We have categorized 13 documents as Target Operating Model. All documents are displayed on this page.
"Leadership is the capacity to translate vision into reality," said Warren Bennis, an American scholar, organizational consultant, and author widely regarded as a pioneer of the contemporary field of Leadership studies. When it comes to the strategic management side of the business, it is the design and implementation of the Target Operating Model (TOM) that truly tests this translation. Learn more about Target Operating Model.
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Target Operating Model Best Practices
Target Operating Model Overview Understanding the Target Operating Model Best Practices for Defining the TOM Unique Insights into TOM Design The Role of Digital Transformation in the TOM Strategic Risk Management in TOM Design Target Operating Model FAQs Recommended Documents Flevy Management Insights Case Studies
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"Leadership is the capacity to translate vision into reality," said Warren Bennis, an American scholar, organizational consultant, and author widely regarded as a pioneer of the contemporary field of Leadership studies. When it comes to the strategic management side of the business, it is the design and implementation of the Target Operating Model (TOM) that truly tests this translation.
For effective implementation, take a look at these Target Operating Model best practices:
The Target Operating Model is a key element of Organizational Strategy, which provides a clear view and agreement of how the company will operate to achieve its strategic objectives. It is a blueprint that shows the future state of the business operations across multiple dimensions, such as structure, process, technology and people, and establishes the guiding principles for designing the company's operating model.
The approach to designing the TOM should begin with a clear understanding of the company's Strategic Intent, and a commitment to pushing the boundaries of traditional Operational Excellence. The following practices have proven to be effective:
Explore related management topics: Operational Excellence Change Management Customer Experience Competitive Advantage Project Management
One of the key principles in designing a TOM is to aim for 'fit-for-purpose' rather than 'best-in-class'. A fit-for-purpose operating model does not necessarily copy the best in the industry, but instead is best for the organization's specific strategy and context. Additionally, it’s crucial to recognize that the TOM is a dynamic model and should evolve with the changing needs and strategies of the business.
Explore related management topics: Purpose
A critical aspect of any Target Operating Model is the role of Digital Transformation. As companies integrate digital technologies into all areas of their business, the TOM must reflect these changes, harnessing the power of technology to improve efficiencies and drive competitive advantage. This includes the integration of Artificial Intelligence and Advanced Analytics into business decision-making processes, and leveraging cloud computing for increased agility and scalability.
Explore related management topics: Digital Transformation Artificial Intelligence Analytics Cloud
Any change in the operating model of a company entails significant risks, and the design and implementation of a Target Operating Model are no exceptions. Therefore, incorporating Strategic Risk Management into the process of designing a TOM is crucial to anticipate and manage potential risks.
This can include risks related to people—such as resistance to change or loss of key staff; processes—such as business disruption during the transition; technology—such as cyber threats or technology obsolescence; and structural—such as loss of economies of scale or scope with the new model. Thoughtful risk management can not only reduce potential impacts but also create opportunities for Performance Management and competitive advantage.
Explore related management topics: Performance Management Risk Management Disruption
Here are our top-ranked questions that relate to Target Operating Model.
Target Operating Model Transformation for a Global Financial Services Firm
Scenario: A multinational firm in the financial services industry is grappling with a fragmented Target Operating Model.
Live Events Strategy for Independent Music Venues in Urban Areas
Scenario: An independent music venue located in a major urban area is facing a critical juncture in defining its Target Operating Model to stay competitive and profitable.
Operational Excellence & Target Operating Model (TOM) Design in Specialty Chemicals
Scenario: The organization is a specialty chemicals producer in North America facing challenges in aligning its operations with strategic objectives.
Strategic Target Operating Model Redesign in Telecom
Scenario: The company is a mid-sized telecommunications provider facing significant market pressure due to rapidly changing technology and customer expectations.
Target Operating Model Refinement for Education Sector in Digital Learning
Scenario: The organization is a mid-sized educational institution that has recently transitioned to a hybrid learning model.
Target Operating Model Transformation for an IT Services Firm
Scenario: An established IT services firm in North America has been struggling with its Target Operating Model due to a rapid expansion into new markets and technologies such as artificial intelligence and cloud computing.
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