TLDR A leading craft brewery experienced declining domestic sales and inefficiencies while seeking to redefine its vision and expand internationally. By executing a global expansion strategy and launching a DTC e-commerce platform, the brewery boosted international sales by 15% and online sales by 25%, underscoring the value of Strategic Planning and Digital Transformation.
TABLE OF CONTENTS
1. Background 2. Industry Analysis 3. Internal Assessment 4. Strategic Initiatives 5. Vision Statement Implementation KPIs 6. Stakeholder Management 7. Vision Statement Best Practices 8. Vision Statement Deliverables 9. Revise Vision Statement to Reflect Global Ambitions 10. Market Entry Strategy for Asia-Pacific Region 11. Digital Transformation and Direct-to-Consumer Sales 12. Vision Statement Case Studies 13. Additional Resources 14. Key Findings and Results
Consider this scenario: A renowned craft brewery, facing a saturated domestic market, seeks to redefine its vision statement and market position.
It has experienced a 5% decline in domestic sales over the past two years due to increased competition and changing consumer preferences. Additionally, the brewery confronts internal challenges such as limited production capacity and inefficiencies in its supply chain. The primary strategic objective of the organization is to identify and enter new international markets, thereby diversifying its consumer base and reigniting sales growth.
This craft brewery, while celebrated for its innovative and high-quality products, has been significantly impacted by a fiercely competitive and maturing domestic market. The root issues appear to stem from the organization's reliance on traditional sales channels and its slow response to rapidly evolving consumer trends toward healthier and more diverse beverage options. The leadership team is concerned that without a strategic pivot, the brewery may continue to lose relevance and market share.
The global craft beer market is witnessing robust growth, driven by a rising consumer preference for artisanal and premium beer products. However, this growth is not without its challenges.
Understanding the competitive landscape is crucial:
Emergent industry trends include:
A PEST analysis reveals that technological advancements, changing social attitudes towards alcohol consumption, and evolving regulatory environments across different geographies could significantly impact market dynamics.
For a deeper analysis, take a look at these Industry Analysis best practices:
The brewery has established a strong brand identity and loyal customer base within its domestic market, yet it faces operational challenges and capacity limitations that hinder its ability to scale.
A MOST Analysis indicates that the brewery's mission to deliver high-quality, innovative craft beers aligns with market opportunities in international markets. However, achieving this requires addressing operational inefficiencies and expanding production capabilities.
An Capabilities Analysis highlights the need for diversifying the product lineup to include low-alcohol and non-alcoholic options, leveraging digital sales channels, and enhancing supply chain resilience.
The 4 Actions Framework Analysis suggests eliminating reliance on traditional distribution channels, reducing complexity in the supply chain, raising brand awareness in new markets, and creating unique customer experiences as key strategic moves.
KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.
These KPIs offer insights into the strategic plan's impact on the brewery's global presence, digital capabilities, and operational performance. They will guide iterative strategy adjustments and resource allocation to ensure alignment with the overall strategic objectives.
For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.
Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard
Successful implementation of strategic initiatives will depend on the active involvement and support of both internal and external stakeholders.
We've only identified the primary stakeholder groups above. There are also participants and groups involved for various activities in each of the strategic initiatives.
Learn more about Stakeholder Management Change Management Focus Interviewing Workshops Supplier Management
To improve the effectiveness of implementation, we can leverage best practice documents in Vision Statement. These resources below were developed by management consulting firms and Vision Statement subject matter experts.
Explore more Vision Statement deliverables
The strategic initiative to revise the vision statement and reflect global ambitions was guided by the Core Competence Framework, originally introduced by C.K. Prahalad and Gary Hamel. This framework is instrumental in helping organizations identify and leverage their unique strengths to achieve competitive advantage in new markets. It was particularly relevant to this initiative as it enabled the brewery to pinpoint the core competencies that could drive its success on a global scale. The process involved:
The Value Discipline Model, proposed by Treacy and Wiersema, was also applied to align the new vision statement with a clear value proposition. This model emphasizes the importance of focusing on one of three disciplines: operational excellence, product leadership, or customer intimacy. For the brewery, the decision was made to focus on product leadership, highlighting its commitment to innovation and quality in the craft beer industry. The implementation steps included:
As a result of implementing these frameworks, the brewery successfully redefined its vision statement to encapsulate its global ambitions and core competency in producing innovative craft beer. This strategic clarity has empowered the organization to pursue international market opportunities with a focused approach, leveraging its strengths in product innovation to differentiate itself in new markets.
For the strategic initiative to enter the Asia-Pacific market, the organization utilized the Market Entry Strategy Framework. This framework is crucial for evaluating the potential of new markets and deciding on the most effective mode of entry. It was especially useful in this context as it provided a structured approach to analyze the diverse and rapidly evolving Asia-Pacific craft beer market. The organization undertook the following steps:
Additionally, the Competitive Strategy Framework by Michael Porter was employed to carve out a competitive position in the new market. Understanding the competitive forces and crafting a strategy that leverages the brewery's unique strengths were critical steps. The process included:
The implementation of these frameworks enabled the brewery to successfully enter the Asia-Pacific region with a clear understanding of its competitive advantage and a tailored market entry strategy. This strategic initiative has not only expanded the brewery's global footprint but also positioned it strongly against local and international competitors in the new markets.
In advancing the digital transformation and direct-to-consumer sales initiative, the brewery applied the Digital Transformation Framework. This framework provides a comprehensive approach to integrating digital technology into all areas of a business, fundamentally changing how the organization operates and delivers value to customers. It proved invaluable for identifying areas within the brewery's operations that could benefit most from digital innovation. The steps taken included:
The Customer Journey Mapping technique was also utilized to gain insights into the customer's experience with the brewery's products and identify touchpoints for digital engagement. This approach involved:
The successful application of the Digital Transformation Framework and Customer Journey Mapping has significantly advanced the brewery's digital capabilities, resulting in an enhanced direct-to-consumer sales channel. This initiative has not only improved operational efficiency and customer satisfaction but also opened up new revenue streams, positioning the brewery for sustained growth in the digital age.
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Here are additional best practices relevant to Vision Statement from the Flevy Marketplace.
Here is a summary of the key results of this case study:
The strategic initiatives undertaken by the craft brewery have yielded significant results, marking a successful pivot towards global expansion and digital transformation. The entry into the Asia-Pacific market and the launch of a direct-to-consumer sales channel have been particularly effective, driving revenue growth and enhancing customer engagement. The focus on operational efficiency and product diversification has also positioned the brewery well for future growth. However, the results were not without challenges. The 10% market share in the low-alcohol and non-alcoholic segment, while promising, fell short of expectations in the face of intense competition and consumer preferences. This underscores the need for a more aggressive marketing strategy and perhaps a deeper understanding of local consumer behavior. Additionally, the 20% reduction in supply chain costs, while significant, suggests there may still be untapped efficiencies or technological advancements that could further streamline operations.
Based on the analysis, the recommended next steps should include a deeper market penetration strategy for the Asia-Pacific region, focusing on consumer insights and localized marketing efforts to increase market share in the low-alcohol and non-alcoholic segment. Additionally, exploring further digital innovations to enhance the direct-to-consumer platform could capitalize on the growing trend of online sales. Finally, a continuous review of the supply chain and operational processes should be conducted to identify further efficiencies, possibly through the adoption of emerging technologies or alternative sourcing strategies. These steps will ensure sustained growth and competitiveness in the global craft beer market.
The development of this case study was overseen by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.
To cite this article, please use:
Source: Vision Statement Refinement for Ecommerce Platform, Flevy Management Insights, David Tang, 2024
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