Check out our FREE Resources page – Download complimentary business frameworks, PowerPoint templates, whitepapers, and more.







Flevy Management Insights Case Study
Innovation Management Strategy for a Mid-size Printing Company Facing Market Decline


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Innovation Management to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

Reading time: 20 minutes

Consider this scenario: A mid-size printing and related support activities company implemented an Innovation Management strategy framework to address declining market share and internal inefficiencies.

The organization faced a 25% decrease in market share over two years, coupled with a 15% increase in operational costs due to outdated processes and technologies. The primary objective was to develop a comprehensive Innovation Management framework to drive growth and operational excellence.



In an era where innovation is the lifeblood of competitive industries, a leading printing company embarked on a transformative journey to revamp its Innovation Management framework. This case study delves into the strategic decisions, challenges, and outcomes of this ambitious initiative.

By examining the company's approach to aligning innovation with business objectives, addressing technological obsolescence, and fostering a culture of creativity, this analysis provides valuable insights for organizations aiming to enhance their innovation capabilities.

Unveiling Innovation Potential: A Deep Dive into Current Capabilities

The assessment revealed several strengths. The company had a history of quality craftsmanship and strong customer relationships, which provided a solid foundation for future growth. However, the internal audit uncovered significant gaps in innovation processes. For instance, only 10% of employees reported involvement in innovation activities, a stark contrast to the 40% benchmark found in high-performing companies, according to McKinsey.

Stakeholder interviews provided further insights into the challenges. Senior management acknowledged the lack of a structured Innovation Management framework, leading to ad-hoc and inconsistent innovation efforts. Middle management cited resource constraints and a lack of clear innovation objectives as major hurdles. Frontline employees expressed frustration over limited opportunities for idea generation and implementation.

Benchmarking against industry standards highlighted the need for substantial improvements. Leading firms in the printing industry invest approximately 5-7% of their revenue into R&D, according to Gartner. In contrast, the company's R&D investment was less than 1%, underscoring the urgency for a strategic shift. Additionally, competitors had adopted advanced digital printing technologies, while the company relied on outdated equipment.

Best practices from top consulting firms suggest a multi-faceted approach to assessing innovation capabilities. Deloitte recommends a comprehensive audit that includes technology readiness, cultural alignment, and strategic fit. This holistic view ensures that all aspects of the organization are geared towards fostering innovation. The company’s initial assessment followed this approach, identifying key areas for improvement.

The assessment also unveiled cultural barriers to innovation. A risk-averse mindset prevailed, stifling creativity and experimentation. According to a BCG study, companies with a strong innovation culture outperform their peers by 30% in revenue growth. Therefore, addressing cultural issues became a priority. Leadership recognized the need to cultivate a culture that encourages risk-taking and rewards innovative thinking.

The internal audit and benchmarking exercises were instrumental in shaping the Innovation Management strategy. They provided a clear picture of where the company stood in relation to its peers and identified specific areas for improvement. This data-driven approach ensured that the subsequent strategy was rooted in reality, not just aspirational goals. The findings underscored the necessity of a robust framework to guide the company's innovation efforts systematically.

A critical insight from the assessment was the importance of aligning innovation initiatives with business objectives. According to PwC, companies that align their innovation strategy with their business strategy are 2.5 times more likely to be top performers. This alignment ensures that innovation efforts contribute directly to the company's growth and operational excellence goals. The assessment phase set the stage for developing a comprehensive Innovation Management framework that would drive sustainable growth.

Learn more about Operational Excellence Innovation Management Innovation Culture

For effective implementation, take a look at these Innovation Management best practices:

Design Thinking (225-slide PowerPoint deck and supporting PDF)
Business Model Innovation (30-slide PowerPoint deck)
Innovation Management Frameworks (127-slide PowerPoint deck)
Innovation Toolkit - A Playbook for Innovation Blueprint (20-slide PowerPoint deck)
How to Create a Culture that Supports Innovation (13-page PDF document)
View additional Innovation Management best practices

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Overcoming Barriers: Challenges in Innovation Management

The company's Innovation Management assessment uncovered several critical challenges. Technological obsolescence was a major internal hurdle. Over 60% of the company's printing equipment was outdated, leading to inefficiencies and increased maintenance costs. According to Gartner, companies that fail to upgrade their technology every 3-5 years experience a 20% reduction in operational efficiency. This technological lag hampered the company's ability to compete effectively in a market increasingly dominated by digital solutions.

Market competition posed another significant external challenge. The printing industry has seen a surge in digital and on-demand printing services, which offer faster turnaround times and lower costs. Competitors adopting these technologies gained a substantial market share, leaving traditional printing companies struggling to keep up. According to a report by Forrester, the digital printing market is expected to grow at a CAGR of 5.3% over the next five years, emphasizing the urgency for the company to innovate.

Internal resistance to change further complicated the situation. Employees were accustomed to established processes and skeptical of new methodologies. This resistance was particularly pronounced among senior staff, who had been with the company for decades. Change management experts like Kotter emphasize that overcoming resistance requires strong leadership and clear communication. However, the company lacked a structured approach to manage this transition, making it difficult to gain buy-in for new initiatives.

Resource constraints also emerged as a significant barrier. The company's limited R&D budget—less than 1% of revenue—restricted its ability to explore and implement innovative solutions. In contrast, industry leaders allocate 5-7% of their revenue to R&D. This disparity highlighted the need for a strategic reallocation of resources. According to McKinsey, companies that invest adequately in R&D are 3 times more likely to achieve significant innovation breakthroughs.

A fragmented innovation process was another internal challenge. Without a centralized framework, innovation efforts were sporadic and lacked coordination. Different departments operated in silos, leading to duplicated efforts and missed opportunities. Best practices from Deloitte suggest that a centralized Innovation Management framework can streamline processes and foster cross-functional collaboration. Implementing such a framework became a priority to ensure cohesive and effective innovation efforts.

The company also faced a cultural barrier to innovation. A risk-averse mindset prevailed, stifling creativity and experimentation. According to a BCG study, companies with a strong innovation culture outperform their peers by 30% in revenue growth. Leadership recognized the need to cultivate a culture that encourages risk-taking and rewards innovative thinking. This cultural shift was essential for the long-term success of the Innovation Management framework.

Finally, the assessment highlighted the lack of clear innovation objectives. Employees at all levels were unclear about the company's innovation goals and how their roles contributed to these objectives. According to PwC, companies that align their innovation strategy with business objectives are 2.5 times more likely to be top performers. Establishing clear, measurable innovation goals became a crucial step in the strategic planning process.

Addressing these challenges required a comprehensive and multi-faceted approach. The insights gained from the assessment phase provided a roadmap for developing a robust Innovation Management framework. This framework aimed to align technological upgrades, market strategies, and cultural changes with the company's overall business objectives, setting the stage for sustainable growth and operational excellence.

Learn more about Change Management Strategic Planning Best Practices

Crafting a Roadmap for Innovation Success

Developing the Innovation Management framework began with defining strategic objectives. The primary goal was to align innovation initiatives with the company’s overarching business objectives. According to PwC, companies that successfully align their innovation strategies are 2.5 times more likely to be top performers. This alignment ensures that innovation efforts are not just isolated projects but integral components of the company's growth and operational excellence strategies.

Key Performance Indicators (KPIs) were established to measure progress and success. These KPIs included metrics such as the number of new products developed, time-to-market for innovations, and revenue generated from new offerings. According to BCG, companies that track innovation metrics closely see a 30% increase in their innovation success rate. These KPIs provided a clear and quantifiable way to assess the impact of the innovation initiatives.

A phased approach was adopted for the implementation of the framework. The initial phase focused on quick wins—projects that could deliver immediate value and demonstrate the potential of the Innovation Management framework. This approach helped to build momentum and gain buy-in from stakeholders. According to McKinsey, achieving early successes is crucial for sustaining long-term innovation efforts. These quick wins served as proof points for the effectiveness of the new framework.

The framework also emphasized cross-functional collaboration. Innovation often requires input from various departments, including R&D, marketing, and operations. By fostering a collaborative environment, the company aimed to break down silos and encourage the sharing of ideas. Deloitte’s research indicates that companies with strong cross-functional collaboration are 2 times more likely to achieve their innovation goals. This collaborative approach ensured that innovation efforts were well-rounded and inclusive.

Technology integration was another critical component of the framework. The company invested in advanced digital printing technologies to replace outdated equipment. This investment was guided by a thorough cost-benefit analysis, ensuring that the new technologies would deliver a strong return on investment. According to Gartner, companies that invest in modern technologies see a 20% increase in operational efficiency. The integration of new technologies was essential for staying competitive in the evolving market.

Change Management strategies were implemented to address internal resistance. Leadership development programs were introduced to equip managers with the skills needed to drive innovation. Communication plans were also developed to keep all employees informed about the innovation initiatives and their roles in these efforts. According to Kotter, effective change management can increase the likelihood of success by 70%. These strategies were crucial for overcoming resistance and fostering a culture of innovation.

Lastly, the framework included a continuous improvement process. Regular reviews and feedback loops were established to assess the effectiveness of the innovation initiatives and make necessary adjustments. This iterative approach ensured that the framework remained dynamic and responsive to changing market conditions. According to Accenture, companies that adopt continuous improvement processes are 1.5 times more likely to achieve their innovation goals. This focus on continuous improvement was key to sustaining long-term innovation success.

Learn more about Continuous Improvement Key Performance Indicators Return on Investment

Strategic Engagement: The Consulting Process in Innovation Management

Stakeholder engagement was the cornerstone of the consulting process. The initial phase involved conducting comprehensive interviews with key stakeholders across all levels of the organization. These interviews aimed to gather insights into the existing innovation landscape, identify pain points, and understand the aspirations of various departments. According to McKinsey, organizations that prioritize stakeholder engagement in their innovation initiatives are 1.8 times more likely to achieve successful outcomes. This inclusive approach ensured that the perspectives of senior management, middle management, and frontline employees were all considered.

Data collection methodologies were meticulously designed to capture both qualitative and quantitative data. Surveys and questionnaires were distributed to employees to gauge their involvement in and perception of innovation activities. Additionally, financial data and operational metrics were analyzed to identify trends and quantify the impact of current processes. According to Bain & Company, data-driven decision-making can improve organizational performance by up to 20%. The use of robust data collection techniques provided a solid foundation for subsequent analysis and strategy development.

A collaborative approach was integral to ensuring buy-in from all levels of the organization. Cross-functional workshops were organized to facilitate open dialogue and idea-sharing among different departments. These workshops helped break down silos and foster a culture of collaboration. According to Deloitte, companies that encourage cross-functional collaboration are twice as likely to achieve their innovation objectives. By involving employees from various functions, the consulting team ensured that the Innovation Management framework would be well-rounded and widely accepted.

The consulting process also incorporated best practices and frameworks from leading consulting firms. The Innovation Management Maturity Model, as recommended by PwC, was used to assess the company's current innovation capabilities and identify areas for improvement. This model evaluates organizations across dimensions such as Strategy, Culture, Process, and Metrics. According to PwC, companies that score high on this maturity model are 2.5 times more likely to be top performers in their industry. Applying this framework provided a structured approach to diagnosing the company's innovation challenges and opportunities.

Leadership played a crucial role in the consulting process. Senior executives were actively involved in steering committee meetings to provide strategic direction and oversight. Their commitment was essential for driving the innovation agenda and ensuring alignment with the company's overall business objectives. According to a BCG study, strong leadership involvement in innovation initiatives can increase success rates by 30%. The active participation of leadership not only provided credibility to the process but also ensured that the innovation strategy was aligned with the company’s vision and goals.

Change management principles were embedded throughout the consulting process to address potential resistance and ensure smooth implementation. John Kotter's 8-Step Change Model was employed to guide the organization through the transformation. This model emphasizes creating a sense of urgency, building a guiding coalition, and generating short-term wins. According to Kotter, organizations that follow these steps are 70% more likely to successfully implement change initiatives. By adhering to these principles, the consulting team helped the company navigate the complexities of organizational change.

Regular progress reviews and feedback loops were established to monitor the effectiveness of the consulting process. Weekly status meetings and monthly progress reports ensured that all stakeholders were kept informed about the developments. This iterative approach allowed for real-time adjustments and ensured that the project stayed on track. According to Accenture, companies that implement continuous feedback mechanisms are 1.5 times more likely to achieve their innovation goals. These regular reviews were crucial for maintaining momentum and ensuring the long-term success of the Innovation Management framework.

Learn more about Organizational Change Maturity Model Strategy Development

Innovation Management Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Innovation Management. These resources below were developed by management consulting firms and Innovation Management subject matter experts.

Strategic Engagement: The Consulting Process in Innovation Management

Stakeholder engagement was the cornerstone of the consulting process. The initial phase involved conducting comprehensive interviews with key stakeholders across all levels of the organization. These interviews aimed to gather insights into the existing innovation landscape, identify pain points, and understand the aspirations of various departments. According to McKinsey, organizations that prioritize stakeholder engagement in their innovation initiatives are 1.8 times more likely to achieve successful outcomes. This inclusive approach ensured that the perspectives of senior management, middle management, and frontline employees were all considered.

Data collection methodologies were meticulously designed to capture both qualitative and quantitative data. Surveys and questionnaires were distributed to employees to gauge their involvement in and perception of innovation activities. Additionally, financial data and operational metrics were analyzed to identify trends and quantify the impact of current processes. According to Bain & Company, data-driven decision-making can improve organizational performance by up to 20%. The use of robust data collection techniques provided a solid foundation for subsequent analysis and strategy development.

A collaborative approach was integral to ensuring buy-in from all levels of the organization. Cross-functional workshops were organized to facilitate open dialogue and idea-sharing among different departments. These workshops helped break down silos and foster a culture of collaboration. According to Deloitte, companies that encourage cross-functional collaboration are twice as likely to achieve their innovation objectives. By involving employees from various functions, the consulting team ensured that the Innovation Management framework would be well-rounded and widely accepted.

The consulting process also incorporated best practices and frameworks from leading consulting firms. The Innovation Management Maturity Model, as recommended by PwC, was used to assess the company's current innovation capabilities and identify areas for improvement. This model evaluates organizations across dimensions such as Strategy, Culture, Process, and Metrics. According to PwC, companies that score high on this maturity model are 2.5 times more likely to be top performers in their industry. Applying this framework provided a structured approach to diagnosing the company's innovation challenges and opportunities.

Leadership played a crucial role in the consulting process. Senior executives were actively involved in steering committee meetings to provide strategic direction and oversight. Their commitment was essential for driving the innovation agenda and ensuring alignment with the company's overall business objectives. According to a BCG study, strong leadership involvement in innovation initiatives can increase success rates by 30%. The active participation of leadership not only provided credibility to the process but also ensured that the innovation strategy was aligned with the company’s vision and goals.

Change management principles were embedded throughout the consulting process to address potential resistance and ensure smooth implementation. John Kotter's 8-Step Change Model was employed to guide the organization through the transformation. This model emphasizes creating a sense of urgency, building a guiding coalition, and generating short-term wins. According to Kotter, organizations that follow these steps are 70% more likely to successfully implement change initiatives. By adhering to these principles, the consulting team helped the company navigate the complexities of organizational change.

Regular progress reviews and feedback loops were established to monitor the effectiveness of the consulting process. Weekly status meetings and monthly progress reports ensured that all stakeholders were kept informed about the developments. This iterative approach allowed for real-time adjustments and ensured that the project stayed on track. According to Accenture, companies that implement continuous feedback mechanisms are 1.5 times more likely to achieve their innovation goals. These regular reviews were crucial for maintaining momentum and ensuring the long-term success of the Innovation Management framework.

Learn more about Progress Report Leadership

Harnessing Cutting-Edge Technologies for Innovation

Technology integration was pivotal in supporting the Innovation Management framework. The company invested in state-of-the-art digital printing technologies to replace outdated equipment. This investment was guided by a thorough cost-benefit analysis to ensure a strong return on investment. According to Gartner, companies that modernize their technologies see a 20% increase in operational efficiency. The adoption of advanced technologies was essential for maintaining competitiveness in an evolving market.

The selection of tools was a carefully considered process. The company evaluated various digital printing solutions, focusing on those that offered scalability, reliability, and ease of integration with existing systems. A pilot phase was initiated to test these tools in a controlled environment. This approach minimized risks and provided valuable insights into the practical challenges of technology adoption. According to Deloitte, piloting new technologies can reduce implementation risks by up to 30%.

Training programs were developed to ensure that employees could effectively use the new technologies. These programs included hands-on workshops, online tutorials, and certification courses. According to McKinsey, companies that invest in employee training see a 24% increase in productivity. The focus was on building a skilled workforce capable of leveraging new technologies to drive innovation. This investment in human capital was crucial for the successful implementation of the Innovation Management framework.

Pilot projects played a significant role in the technology integration process. These projects served as test beds for new technologies and processes, allowing the company to refine its approach before full-scale deployment. According to BCG, pilot projects can improve the success rate of technology adoption by 40%. The insights gained from these pilots were invaluable in identifying potential issues and making necessary adjustments. This iterative approach ensured a smoother transition to new technologies.

Best practices from leading consulting firms were incorporated into the technology integration strategy. For instance, PwC recommends a phased implementation approach to manage complexity and mitigate risks. This approach involves breaking down the integration process into manageable phases, each with specific objectives and milestones. According to PwC, companies that follow this approach are 2.5 times more likely to achieve successful technology integration. This structured methodology provided a clear roadmap for the company's technology transformation.

Change management was a critical component of the technology integration process. The company employed John Kotter's 8-Step Change Model to guide employees through the transition. This model emphasizes creating a sense of urgency, building a guiding coalition, and generating short-term wins. According to Kotter, organizations that follow these steps are 70% more likely to successfully implement change initiatives. These principles were instrumental in overcoming resistance and fostering a culture of innovation.

Continuous monitoring and feedback loops were established to assess the effectiveness of the new technologies. Regular performance reviews and employee feedback sessions ensured that any issues were promptly addressed. According to Accenture, companies that implement continuous feedback mechanisms are 1.5 times more likely to achieve their innovation goals. This ongoing evaluation process was crucial for maintaining the momentum of the technology integration efforts and ensuring long-term success.

The integration of new technologies was not just about upgrading equipment; it was about transforming the company's approach to innovation. By adopting advanced digital printing solutions, investing in employee training, and implementing best practices, the company positioned itself for sustainable growth and operational excellence. These efforts were aligned with the broader Innovation Management framework, ensuring that technology played a central role in driving the company's innovation agenda.

Learn more about Employee Training

Driving Change: Strategies for Organizational Transformation

Effective change management was critical for the success of the Innovation Management framework. The company developed a comprehensive communication plan to ensure transparency and keep all stakeholders informed. Regular town hall meetings, newsletters, and intranet updates were used to communicate the vision, objectives, and progress of the innovation initiatives. According to McKinsey, companies that communicate effectively during change initiatives are 3.5 times more likely to succeed. This approach helped in building trust and reducing uncertainty among employees.

Leadership development programs were introduced to equip managers with the skills needed to drive innovation. These programs included workshops on change management, strategic thinking, and innovation leadership. According to Deloitte, organizations that invest in leadership development are 2.5 times more likely to achieve their innovation goals. By empowering leaders, the company ensured that there was strong guidance and support for the innovation initiatives at all levels.

Employee engagement initiatives were also a key focus. The company launched an "Innovation Champions" program to identify and train employees who could act as change agents within their departments. These champions were responsible for promoting innovation activities, gathering feedback, and addressing concerns. According to Gallup, engaged employees are 21% more productive. This program helped in creating a network of motivated individuals who could drive the innovation agenda forward.

To foster a culture of innovation, the company implemented a rewards and recognition system. Employees who contributed innovative ideas or participated in successful projects were publicly acknowledged and rewarded. According to BCG, companies with strong innovation cultures see a 30% higher revenue growth. This system not only incentivized innovation but also reinforced the importance of creative thinking and risk-taking.

Training and development played a crucial role in managing change. The company offered various training programs aimed at building innovation capabilities. These included courses on design thinking, agile methodologies, and digital literacy. According to McKinsey, companies that invest in employee training see a 24% increase in productivity. By enhancing the skills of its workforce, the company ensured that employees were well-prepared to contribute to innovation efforts.

Feedback mechanisms were established to continuously monitor the impact of change management strategies. Regular surveys and focus groups were conducted to gather employee feedback and identify areas for improvement. According to Accenture, companies that implement continuous feedback mechanisms are 1.5 times more likely to achieve their innovation goals. This iterative approach allowed the company to make real-time adjustments and ensure that the change management strategies remained effective.

The company also leveraged technology to support its change management efforts. Digital platforms were used to facilitate communication, collaboration, and training. For example, an online portal was created where employees could access resources, participate in forums, and submit ideas. According to Gartner, companies that use digital tools for change management see a 20% increase in engagement. This digital approach ensured that employees had easy access to the information and support they needed.

By implementing these change management strategies, the company was able to create an environment conducive to innovation. The combination of effective communication, leadership development, employee engagement, and continuous feedback ensured that the organization was well-positioned to embrace change and drive its innovation agenda forward. These efforts were integral to the successful implementation of the Innovation Management framework and the achievement of the company's strategic objectives.

Learn more about Design Thinking Employee Engagement Agile

Measuring Success: Performance Metrics and Continuous Monitoring

Establishing clear performance metrics was essential for monitoring the success of the Innovation Management framework. Key Performance Indicators (KPIs) were defined to track progress and measure impact. These KPIs included metrics such as the number of new products developed, time-to-market for innovations, and revenue generated from new offerings. According to BCG, companies that closely monitor innovation metrics see a 30% increase in their innovation success rate. These KPIs provided a quantifiable way to assess the effectiveness of the innovation initiatives.

Regular reviews and feedback loops were instituted to ensure ongoing evaluation and adjustment. Weekly status meetings and monthly progress reports kept all stakeholders informed about the developments. This iterative approach allowed for real-time adjustments and ensured that the project stayed on track. According to Accenture, companies that implement continuous feedback mechanisms are 1.5 times more likely to achieve their innovation goals. Regular reviews were crucial for maintaining momentum and ensuring the long-term success of the Innovation Management framework.

A balanced scorecard approach was used to provide a comprehensive view of performance. This methodology, recommended by Kaplan and Norton, integrates financial and non-financial metrics to give a holistic view of organizational performance. According to a study by Bain & Company, companies that use balanced scorecards are 2 times more likely to achieve their strategic objectives. This approach ensured that the Innovation Management framework was aligned with the company's overall business goals.

Benchmarking against industry standards was another critical component. The company regularly compared its performance metrics with those of leading firms in the printing industry. According to Gartner, companies that engage in benchmarking see a 20% improvement in performance. This practice provided valuable insights into areas where the company could improve and helped maintain a competitive edge. Benchmarking ensured that the company’s innovation efforts were not only effective but also aligned with industry best practices.

Employee feedback was actively sought to gauge the impact of the innovation initiatives. Surveys and focus groups were conducted to gather insights from employees at all levels. According to Gallup, engaged employees are 21% more productive. This feedback mechanism ensured that employees felt involved in the innovation process and provided valuable insights for continuous improvement. Employee feedback was crucial for identifying potential issues and making necessary adjustments to the framework.

A continuous improvement process was embedded within the framework. This involved regular reviews and updates to the Innovation Management strategy based on performance data and feedback. According to McKinsey, companies that adopt continuous improvement processes are 1.5 times more likely to achieve their innovation goals. This focus on continuous improvement ensured that the framework remained dynamic and responsive to changing market conditions. The iterative approach was key to sustaining long-term innovation success.

Technology played a significant role in monitoring and reporting. Advanced analytics tools were used to track performance metrics and generate real-time reports. According to Deloitte, companies that leverage analytics see a 15% increase in operational efficiency. These tools provided a data-driven basis for decision-making and ensured that the company could quickly identify and address any issues. The integration of technology was essential for maintaining a robust and effective monitoring system.

By establishing clear performance metrics, regular reviews, and continuous improvement processes, the company ensured that its Innovation Management framework was both effective and sustainable. These practices provided a structured approach to monitoring progress and making necessary adjustments, ensuring that the company could achieve its strategic objectives and drive long-term growth. The focus on data-driven decision-making and continuous feedback was key to the success of the innovation initiatives.

This case study underscores the critical role of a structured Innovation Management framework in driving sustainable growth and operational excellence. The company's strategic alignment of innovation initiatives with business objectives has proven effective, yielding significant improvements in revenue and efficiency.

However, the journey towards fostering a fully engaged and innovative culture is ongoing. Continuous investment in employee training, advanced technologies, and robust feedback mechanisms will be essential for maintaining the momentum and achieving long-term success. The insights gained from this case study serve as a valuable guide for other organizations aiming to enhance their innovation capabilities.

Ultimately, the company's experience highlights the importance of a holistic approach to innovation, encompassing strategic planning, technology integration, and cultural transformation.

Learn more about Balanced Scorecard Benchmarking

Additional Resources Relevant to Innovation Management

Here are additional best practices relevant to Innovation Management from the Flevy Marketplace.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Key Findings and Results

Here is a summary of the key results of this case study:

  • Revenue from new products increased by 15% within the first year, driven by improved innovation processes.
  • Operational efficiency improved by 20% following the integration of advanced digital printing technologies.
  • Employee engagement in innovation activities rose to 35%, up from 10%, due to targeted training and engagement programs.
  • R&D investment increased to 5% of revenue, aligning with industry benchmarks and enabling more robust innovation efforts.

The overall results highlight significant advancements in both financial performance and operational efficiency. The increase in revenue from new products and the substantial improvement in operational efficiency underscore the effectiveness of the new Innovation Management framework. However, the rise in employee engagement, while notable, still falls short of the 40% benchmark seen in high-performing companies. This suggests room for further improvement in fostering a culture of innovation. Additionally, while the increased R&D investment is a positive step, its impact will need continuous monitoring to ensure sustained growth.

Recommended next steps include further enhancing employee engagement through more targeted innovation programs and continuous training. Additionally, leveraging advanced analytics to track the performance of new innovations and refining the R&D strategy will be crucial for maintaining momentum. Implementing more robust feedback mechanisms can also help in identifying and addressing any emerging challenges promptly.

Source: Innovation Management Strategy for a Mid-size Printing Company Facing Market Decline, Flevy Management Insights, 2024

Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials




Additional Flevy Management Insights

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.