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Lean Six Sigma (LSS) is a set of management methodologies and business frameworks based on the thinking of a collaborative team effort to improve business performance by systematically removing non-value add activities (i.e. "waste"). Lean Six Sigma, as the name implies, combines the management philosophies of Lean Management (also known as Lean Manufacturing and Lean Enterprise) and Six Sigma to eliminate the 8 types of waste: Over-production, Waiting, Rework, Transportation, Inventory, Motion, Over-processing, and Intellect.

At Flevy, we have numerous LSS business training guides. These documents have been developed by consulting firms specializing in Lean Six Sigma and Operational Excellence. On this page, our team has handpicked a number of these guides, organized into the following 5 sections (see tab names).


Kaizen strategy is the single most important concept in Japanese management - the key to successful Japanese companies such as Toyota. Kaizen, which simply means continuous [read more]

\"Lean\" is a management philosophy based on the Toyota Production System (TPS). With Lean Manufacturing, you will be able to enhance value for your customers by [read more]

5S good housekeeping and workplace organization is a set of basic management principles that are widely adopted in industries today. The cornerstone of 5S is that untidy, [read more]

Value Stream Mapping (VSM) is a lean management technique used to analyze the flow of materials and information currently required to bring a product or service to a [read more]

The Lean - Standard Work Training Module includes: 1. MS PowerPoint Presentation including 66 slides covering the History of Lean Manufacturing, Five Lean Principles, The Seven [read more]

This is a 1 day presentation on Lean with over 100 slides, It also provides some self-assessment tools which can be used for group discussions. Define Vision & Mission What [read more]

Lean 5S Visual Workplace Organization describes a systematic approach how to organize a work space or area for efficiency and effectiveness by identifying and storing the items [read more]

This presentation has 46 slides and consists of: * What is culture and definitions * What is organisational culture? * How to develop OC * Leaders & Leadership * Great [read more]

This presentation has a total of 112 slides and can be used to conduct a 2 to 3 day workshop depending on the complexity of the organisation. This presentation provides an indepth [read more]

The Value Stream Map (VSM) is one of the fundamental tools of Lean and one of the most useful. It is used to collect details of a process that makes waste visible. Using [read more]


In today\'s competitive environment, organizations must delight their customers and relentlessly look for new ways to exceed their expectations. To accomplish this, Six Sigma [read more]

The Six Sigma - Process Capability Study Training Module includes: 1. MS PowerPoint Presentation including 98 slides covering Introduction to Six Sigma, Creating and analyzing [read more]

The Six Sigma - Statistical Process Control (SPC) Training Module includes: 1. MS PowerPoint Presentation including 129 slides covering Introduction to Process Control, [read more]

This presentation is a 6 sigma training document of a major consulting firm. The contents include: Definitions, Background and Benefits, Scope and Organization, Focus [read more]

This book describes the 8 Disciplines process as it is used to solve problems where Root Cause is unknown. It is to be used in conjunction with the 8D Excel template (included as [read more]

This module introduces the Design, Measure, Analyze, Design and Validate methodology - DMADV. DMADV is a structured, disciplined, rigorous approach to product, process & service [read more]


Hoshin Kanri process is a powerful strategy deployment methodology for defining long-range key entity objectives. These are breakthrough objectives that extend two to five years [read more]

Our Strategy Planning and Deployment Process, using Strategy Maps and Hoshin Kanri, provides an organization with simple and effective methods and tools to develop, communicate [read more]

This 77-slide PowerPoint presentation fully illustrates a comprehensive process for the formation of a Strategic Business Plan. It is intended to provide a compendium of [read more]

This comprehensive Strategic Business Planning Methodology provides a framework for conducting a systematic strategic business planning study and to map out an actionable plan for [read more]

This PowerPoint presentation discusses 2 important concepts related to Strategic Planning: 1. The 4 Stages of Maturity. This is an important framework to understand. For each [read more]

Hoshin Kanri, also called Policy Deployment, is a strategic planning methodology that is part of the Lean methods and techniques. This document covers the following [read more]


In this training presentation, you will be able to teach employees on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Many world class companies such [read more]

Our business process improvements methodology BPI 7 is a proven and systematic approach to continuously improve an organization\\\'s existing business processes. The Business [read more]

The 8D Problem Solving Process has become a standard in many industries as problem solving or improvement process, as internal Corrective Action Request (CAR) Process or [read more]

Lack of efficiency and effectiveness in an organization can have a significant impact on the overall cost of operation. Organizational Velocity - Improving Speed, Efficiency & [read more]

Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place. Root Cause [read more]

This presentation has 114 slides and and comprises of the following: * What is Kaizen? * The 10 Commandments of Continuous Improvement * Value versus Waste concept * The 7 [read more]

Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic [read more]

Successful Rapid Process Improvement efforts begin with strong vision and leadership by top management. Leadership implies... - Visible and frequent support for the Rapid [read more]

A document that describes the key stages of a simple Process Re-engineering Framework including Project Set-Up, Analyis of As-Is, Design of To-Be, Plan & Implement (all four [read more]

A document describing the key stages involved in Process Analysis and Design including What is a Process, What is Analysis, What is Design, the Relationship between Analysis and [read more]


This slide deck contains everything (well almost) you would ever want to know about Change Management. It includes What is Change Management, Change Management vs Project [read more]

This comprehensive Change Management Methodology provides a step-by-step blueprint for change managers to successfully plan, implement and sustain change in their work [read more]

This document contains 6 frame Change Management frameworks that deal with the "soft" side of managing effective organizational change: 1. Dimensions of Change 2. Emotional [read more]

A document providing the key steps for conducting Stakeholder Analysis and Management to support Change Communication and Engagement activity. The document structure includes What [read more]

A document that provides key information about the People Side of Change & Change Resistance including People and Change (Common Sense & Mismanagement, Individual Feelings and [read more]

These slides contain a "snapshot" guide to 30 of the "better known" change models/methodologies. They have been created to provide you with an overview of each [read more]


Flevy's document contributors are Subject Matter Experts in their respective industries. Below, we have showcased our authors that specialize in Lean Six Sigma and Operational Excellence.

Allan Ung, founder of Singapore-based Operational Excellence Consulting, has over 25 years of experience playing global and regional roles leading Lean, Six Sigma, and TQM initiatives in global organizations such as IBM, Microsoft, Underwriters Laboratories, and Infineon Technologies.

His firm provides corporate learning programs and management advisory services to assist clients to achieve breakthrough in business performance and effectiveness. Operational Excellence Consulting works with government bodies, multinational corporations, and small and medium-sized enterprises of a wide spectrum of industries. Some of their valued clients include Analog Devices, Borouge, Micron Technologies, B|Braun Medical Instruments, Panasonic, NEC, NileDutch, CLS Communication, Elsevier, Wow Education, Ministry of Social & Family Development, Temasek Polytechnic, Defence Science & Technology Agency, Immigration & Checkpoints Authority, etc.

» View Allan's Lean Six Sigma training guides here

Frank Adler, co-founder of US-based Operational Excellence Consulting, has over 20 years of international executive leadership experience in General Management, multi-site Operations & Supply Chain Management, Quality & Customer Support Management, and Operational Excellence, Lean Management & Six Sigma.

Frank is a certified and experienced Lean Six Sigma Master Black Belt, with a proven track record of implementing these methods, concepts and tools in various organizations and industries. He holds a in Mathematics and Physics from the Freie University of Berlin (Germany) and a in Applied Mathematics and Industrial Economics from the Helsinki University of Technology (Finland).

His firm provides assessments, training solutions, kaizen event facilitation, and implementation support to organizations that are committed to achieve superior performance through Operational Excellence.

» View Frank's Lean Six Sigma training guides here

Vishnu Rayapeddi, founder of Productivity Solutions, is a management executive with over 26 years of experience in End-to-end Supply Chain Management, Manufacturing Operations Management, Strategic Planning, Business/Operational Excellence, and Process Re-engineering/Improvement.

Vishnu is a pioneer in Lean Management, combining the power of Lean Thinking, TOC, Six Sigma, TQM, TWI, Balanced Scorecard, cGMP, and other best-class methodologies like DMAIC, Value Stream Mapping, Root Cause Analysis, 5S, Quick Changeovers, Quality and Reliability, TPM, Visual Management, Standard Work, Pull, JIT, and Kanban.

Vishnu has worked in Pharma Manufacturing and FMCG Supply Chain environments for over 21 years with some of the most reputed organisations in New Zealand and India, including Unichem Laboratories, Aristo Pharmaceuticals, Intas Pharmaceuticals, Standard Medical & Pharmaceuticals Ltd, Fonterra, George Weston Foods (part of AB Foods) and others. In the past 6 years, Vishnu has been providing consulting, training, coaching and mentoring services in the Operational Excellence arena.

» View Vishnu's Lean Six Sigma training guides here

Michael Carter, founder of 6ixSigma, is a Six Sigma Master Black Belt with experience in Statistical Analysis, Predictive Modeling, Root Cause Analysis, Design of Experiments, Sampling, Regression, Data and Text mining.

His firm has assisted with Lean Six Sigma training and implementation in Australia, Singapore, Germany, China, Malaysia, Taiwan, Mexico, India, Hong Kong, United States, Canada, and counting.

Michael is also a Director in KPMG's Advisory Services practice, where leads the internal process improvement deployment and also leads the data analytics initiative, leveraging analytics to identify and improve operational results and assist clients with their operational needs.

» View Michael's Lean Six Sigma training guides here


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