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To be successful in strategy implementation, a project team needs strategies to address and integrate both organizational-level and human-level elements of change.

This toolkit helps the project team to conduct focus group, executive interviews, and a survey to assess an organization's readiness for change.

The toolkit have 3 major section
•  Organizational Assessment Interview Questions - Executive
Interviews are one-on-one conversations with key personnel who possess information about the change environment in an organization. Through the interview process, it is possible to obtain detailed, qualitative perspectives from a select group of individuals. There are several key purposes of the interviews.

•  Organizational Assessment Focus Group Guide
It is important to conduct a focus group with the employees of the company that will be directly impacted by the implementation so that a holistic view of the organization is represented in the Organization Change Readiness Assessment. A focus group also serves as a way to heighten awareness and achieve buy in and ownership with the employees that will be directly impacted by the change.

•  Organizational Assessment Survey
The survey is constructed to measure XYZs' readiness for change. The survey consists of 38 positively phrased statements developed around the key elements of the framework. The scale used as the response mode for each of the statements is as follows: 1 (Strongly Disagree), 2 (Disagree), 3 (Slightly Disagree), 4 (Slightly Agree), 5 (Agree), and 6 (Strongly Agree), which represents the most favorable environment for change.

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Source: Change Readiness Assessment Toolkit Word document

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Change Readiness Assessment Toolkit

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File Type: Word (doc)

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Number of Pages: 20

Related Topic(s): Change Management Change Readiness

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Initial upload date (first version): Apr 26, 2014

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