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DESCRIPTION
Power point presentations ITIL v3 Service Operation processes:
Incident Management
Problem Management
Request Fulfilment
THERE ARE 3 PRODUCTS ARE IN THIS BUNDLE:
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Incident Management Process is essential Process in Service Support.
Document describes the process in detail including very detailed description of Process flow steps.... [read more]
Individual Price: $25.00
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Problem Management Process is a part of Service Operation.
This PowerPoint presentation contains detailed description of the Problem Management Process, including process... [read more]
Individual Price: $25.00
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Request Fulfilment Process is a part of Service Operation .
This Document contains detailed description of the Request Fulfilment Process, including process steps, roles,... [read more]
Individual Price: $25.00
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OVERVIEW This is a discounted bundle of 3 documents.
Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]
Ask the Author a Question
ITSM ITIL Service Management Change Management Strategic Sourcing Natural Language Processing Incident Management Configuration Management Access Management ISO 20000 Sales Force Sales Robotic Process Automation Fourth Industrial Revolution Change Resistance Artificial Intelligence Supplier Management Information Technology Personality Types Human Resources Quick Changeover Workflow
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