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Problem Management Process PPT (ITSM, IT Service Management) (PowerPoint PPTX)

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HIGHLIGHTS

Author: Ivana Nissen TOP AUTHOR [?]

Immediate, digital download

File Type: 27-slide PowerPoint presentation (PPTX)

Secondary File: PDF (PDF)

BENEFITS OF DOCUMENT

Ideal for Awarenes and Process modelling Workshops
Very detailed description of process steps
ITSM Processes, ISO 20000

DOCUMENT DESCRIPTION

This product (Problem Management Process PPT [ITSM, IT Service Management]) is a 27-slide PowerPoint presentation (PPTX) with a supplemental PDF document, which you can download immediately upon purchase.

Problem Management Process is a part of Service Operation.

This PowerPoint presentation contains detailed description of the Problem Management Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in ITIL, Service Management, ITSM PowerPoint Slides: Problem Management Process PPT (ITSM, IT Service Management) PowerPoint (PPTX) Presentation, Ivana Nissen

ABOUT THE AUTHOR: IVANA NISSEN

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

Ivana Nissen has published 26 additional documents on Flevy.

DETAILS

This business document is categorized under the function(s): Information Technology ITSM

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 1.8 MB

Number of Slides: 27 (includes cover, transition, & marketing slides)

Related Topic(s): ITIL Service Management ITSM

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental PDF document.

Initial upload date (first version): Jan 22, 2016
Most recent version published: Jan 13, 2021

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This document is available as part of the following discounted bundle(s):

Problem Management Process, ITSM ( PPT and Proces guide)

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This bundle contains 1 additional documents.

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