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ITIL V3 Service Management Overview   129-slide PPT PowerPoint presentation (PPTX)
$70.00

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ITIL V3 Service Management Overview (PowerPoint PPTX)

File Type: 129-slide PPT PowerPoint presentation (PPTX)

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DESCRIPTION

This product (ITIL V3 Service Management Overview) is a 129-slide PPT PowerPoint presentation (PPTX), which you can download immediately upon purchase.

This document is a 129-slide PowerPoint presentation that provides an overview of IT Service Management based on the ITIL V3 Best Practice Framework, and is inclusive of the 2011 updates

The whole of the Service Lifecycle (Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement) is covered, with many graphical illustration included.

Very easy to customise!!!!

Gain a comprehensive understanding of ITIL V3 Service Management with this 129-slide PowerPoint presentation. The document delves into the core components of the ITIL framework, including Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Each section is meticulously illustrated with graphics to enhance comprehension and retention.

The presentation highlights the systematic approach ITIL offers for high-quality IT service delivery. It emphasizes ITIL's non-prescriptive nature, making it adaptable to various business needs and vendor-independent. The document also underscores the alignment of ITIL practices with business objectives, ensuring improved customer satisfaction and operational efficiency.

Key stakeholders, including the business, IT service providers, and suppliers, are clearly defined. The document provides insights into the roles and responsibilities of each stakeholder, ensuring a holistic understanding of the service management ecosystem. The presentation also covers the characteristics of processes, emphasizing measurability, specific results, and traceability to specific triggers.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in ITIL, Information Technology, Service Management PowerPoint Slides: ITIL V3 Service Management Overview PowerPoint (PPTX) Presentation, Dartview Consulting


$70.00

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OVERVIEW

File Type: PowerPoint pptx (PPTX)
File Size: 3 MB
Number of Slides: 129 (includes cover and all slides)

ABOUT THE AUTHOR

Additional documents from author: 18

Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors. [read more]

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