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Access Management Process (ITSM, IT Service Management) (PowerPoint PPTX)

File Type: 19-slide PowerPoint presentation (PPTX)

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BENEFITS OF DOCUMENT

  1. Easier implementation of ITSM Service Operation processes in your Organisation
  2. ISO 20000 and ITSM best practice compliant
  3. Awareness and Implementation Workshop for Access Management process

DESCRIPTION

This product (Access Management Process [ITSM, IT Service Management]) is a 19-slide PowerPoint presentation (PPTX), which you can download immediately upon purchase.

IT Access Management Process is a part of ITSM Service Operation.
This Document contains detailed description of the IT Access Management Process, including:

•  Key definitions
•  Purpose and Objectives
•  Scope
•  Roles
•  Value to business
•  Basic Concepts
•  Process Workflow – step by step
•  Triggers
•  Process Inputs / Outputs/ Interfaces
•  Information Management
•  Challenges
•  Risks
•  Critical success factors (CSF)
•  Key Performance Indicators (KPIs)

IT Access Management Process is a part of ITSM Service Operation.

This document contains detailed description of the IT Access Management Process.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Service Management, ITSM, Access Management PowerPoint Slides: Access Management Process (ITSM, IT Service Management) PowerPoint (PPTX) Presentation, Ivana Nissen


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OVERVIEW

File Type: PowerPoint pptx (PPTX)
File Size: 653 KB
Number of Slides: 19 (includes cover and all slides)

Initial upload date (first version): Mar 26, 2018
Most recent version published: Mar 26, 2018


ABOUT THE AUTHOR

Author: Ivana Nissen

Additional documents from author: 26

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

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IT Service Operation - 5 Processes

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Related Management Topics


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