Check out our FREE Resources page – Download complimentary business frameworks, PowerPoint templates, whitepapers, and more.







Flevy Management Insights Case Study
AgriTech Business Model Redesign for Sustainable Growth in Competitive Markets


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Business Model Design to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

Reading time: 8 minutes

Consider this scenario: The organization in question operates within the AgriTech industry, focusing on innovative agricultural solutions to improve crop yield and sustainability.

Despite having a robust technological foundation, the company is witnessing stagnation in growth and a decline in competitive advantage. As the market becomes increasingly crowded with new entrants, the organization's traditional revenue streams are under threat, and there is a pressing need to revisit and redesign the business model to adapt to changing market dynamics and consumer demands, ensuring long-term profitability and market relevance.



In light of the outlined situation, one might hypothesize that the root causes of challenges faced by the organization could include an over-reliance on a narrow range of products, a lack of diversification in revenue streams, or perhaps an insufficient understanding of evolving customer needs. Additionally, the business model may not be adequately aligned with recent technological advancements or market trends, resulting in lost opportunities.

Strategic Analysis and Execution Methodology

The organization's path to a reinvigorated business model can be systematically approached through a 5-phase methodology, which offers a structured and comprehensive framework for Business Model Design. This established process, commonly followed by leading consulting firms, not only facilitates a deep dive into the current model but also aligns the redesigned model with strategic objectives and market opportunities, ultimately driving sustainable growth and competitive differentiation.

  1. Assessment and Benchmarking: Begin with an in-depth analysis of the current business model, evaluating its effectiveness against industry benchmarks and best practices. Key activities include customer interviews, competitor analysis, and financial performance review. Insights from this phase often reveal gaps in market alignment and areas for innovation.
  2. Value Proposition Refinement: Focus on enhancing the organization's value proposition. This involves identifying unique customer needs and aligning products or services accordingly. Activities include market segmentation, customer journey mapping, and service blueprinting. Challenges often arise in accurately defining customer personas and tailoring offerings to meet their expectations.
  3. Revenue Model Innovation: Explore alternative revenue models and diversification strategies. Key analyses involve pricing strategy, cost structure optimization, and exploring subscription or service-based models. Insights gained can lead to the development of more resilient and scalable revenue streams.
  4. Operational Model Restructuring: Realign operations to support the new business model efficiently. This phase includes process re-engineering, supply chain redesign, and technology integration. Common challenges include overcoming internal resistance and managing change effectively.
  5. Implementation and Scaling: Develop a detailed roadmap for rolling out the new business model. This includes pilot testing, feedback loops, and scaling strategies. Interim deliverables such as an implementation plan and KPI dashboard are critical for monitoring progress and ensuring alignment with strategic goals.

Learn more about Pricing Strategy Supply Chain Value Proposition

For effective implementation, take a look at these Business Model Design best practices:

Business Model Innovation (30-slide PowerPoint deck)
Business Model Canvas: Guide, Process and Tools (43-slide PowerPoint deck)
Business Model Innovation (BMI) (27-slide PowerPoint deck)
Four Approaches to Business Model Innovation (BMI) (23-slide PowerPoint deck)
Business Model Innovation (BMI): Scalable Business Models (29-slide PowerPoint deck)
View additional Business Model Design best practices

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Business Model Design Implementation Challenges & Considerations

The methodology's robustness does not preclude the emergence of critical questions from the executive audience. One consideration includes the alignment of the redesigned business model with the organization's core competencies and long-term strategic vision. Executives may also be concerned with the balance of innovation and risk, particularly in relation to operational restructuring and the adoption of new revenue models. Lastly, the practicality and timeline of the implementation phase are often scrutinized, with a focus on achieving quick wins and maintaining momentum.

Upon full implementation, anticipated business outcomes include increased market share, improved customer retention, and higher profit margins. These outcomes are quantifiable, with expectations of a 20% rise in market share within the first year, and a 10% increase in profit margins due to operational efficiencies.

Implementation challenges are inevitable and may include resistance to change from within the organization, the complexity of integrating new technologies, and the need to maintain operational continuity during the transition.

Learn more about Core Competencies Customer Retention

Business Model Design KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


Tell me how you measure me, and I will tell you how I will behave.
     – Eliyahu M. Goldratt

  • Customer Acquisition Cost (CAC): Measures the efficiency of the new revenue model in attracting customers.
  • Lifetime Value of Customer (LTV): Indicates the long-term profitability of customer relationships under the new business model.
  • Operational Efficiency Ratios: Assess improvements in process and supply chain efficiencies.
  • Market Share Growth: Tracks competitive positioning in the aftermath of the business model redesign.

For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Implementation Insights

Throughout the implementation, unique insights were garnered, including the importance of fostering a culture of innovation to support the new business model. For instance, PwC's 2021 Innovation Benchmark Report highlights that companies with a proactive innovation culture see a 33% higher growth rate. This underscores the critical nature of aligning organizational culture with business model innovation.

Learn more about Organizational Culture Business Model Innovation Innovation Culture

Business Model Design Deliverables

  • Business Model Assessment Report (PDF)
  • Market Analysis and Benchmarking Presentation (PowerPoint)
  • Revenue Model Innovation Framework (Excel)
  • Operational Restructuring Plan (MS Word)
  • Business Model Implementation Roadmap (PowerPoint)

Explore more Business Model Design deliverables

Business Model Design Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Business Model Design. These resources below were developed by management consulting firms and Business Model Design subject matter experts.

Business Model Design Case Studies

One notable case study involves a leading aerospace company that underwent a business model transformation, shifting from product-centric to service-centric offerings. This pivot capitalized on the growing demand for comprehensive solutions and resulted in a 15% increase in service-related revenues within two years.

Another case from the gaming industry illustrates the successful transition to a freemium revenue model, leading to a threefold increase in user base and significant enhancement in user engagement metrics.

In the food & beverage sector, a company restructured its supply chain to integrate sustainable sourcing, which not only improved its brand image but also increased its market share by 8% as consumer preferences shifted towards ethical brands.

Explore additional related case studies

Alignment with Core Competencies

The integration of the new business model with the organization's core competencies is central to the strategic overhaul. It is essential to ensure that any new direction leverages the company's established strengths and capabilities. According to McKinsey, companies that align their business models with their core competencies can achieve 6% higher returns on investment than those that don't. To this end, the initial phase of the methodology includes a thorough assessment of the company's foundational strengths and strategic assets, ensuring that these are not only preserved but also augmented in the redesign process.

Further, the value proposition refinement phase is designed to capitalize on these competencies by identifying market segments where the company's strengths can be most effectively deployed. This alignment is not static; it requires continuous reassessment as the market evolves and the organization's capabilities expand, particularly through the implementation of new technologies or processes.

Balance of Innovation and Risk

Innovation is the lifeblood of competitive advantage, yet it must be pursued with an appreciation for the associated risks. The strategic analysis and execution methodology inherently balances these two factors through a phased approach and iterative feedback loops. The value proposition refinement and revenue model innovation phases are particularly critical for testing new ideas on a smaller scale before full implementation, thus mitigating risk. Bain & Company's research indicates that businesses that excel at balancing innovation and risk management report 25% higher revenue growth compared to their peers.

Moreover, the operational model restructuring phase involves detailed risk assessment and planning. By anticipating potential disruptions and developing contingency plans, the organization can maintain operational continuity while implementing new processes. This proactive approach to risk management ensures that innovation does not come at the cost of stability or predictability in the company's operations.

Learn more about Strategic Analysis Risk Management Competitive Advantage

Practicality and Timeline of Implementation

The practicality and timeline of the new business model's implementation are of paramount concern to executives. The methodology is designed to be both realistic and flexible, with the implementation and scaling phase providing a clear roadmap for rollout. This includes setting realistic milestones and defining quick wins that can generate early buy-in and demonstrate the value of the transition. According to Accenture, companies that prioritize achievable milestones in their transformation efforts are 1.5 times more likely to report a successful implementation.

Additionally, the methodology emphasizes the importance of adaptability. As the market changes or new information comes to light, the implementation plan can be adjusted accordingly. This dynamic approach ensures that the organization remains agile and responsive throughout the transformation journey, avoiding the pitfalls of a rigid, time-bound agenda.

Learn more about Agile

Quantifying Market Share Growth

Securing and expanding market share is a clear indicator of the success of a business model redesign. The methodology's strategic analysis phase includes comprehensive market research and competitive benchmarking to establish a baseline from which growth can be measured. Deloitte's analysis has shown that companies that engage in thorough market analysis prior to a business model redesign are twice as likely to achieve their market share objectives.

After implementation, market share growth is tracked through a combination of sales data, market reports, and customer feedback. The organization's performance is continuously benchmarked against competitors to ensure that the business model remains competitive. This ongoing measurement not only validates the success of the redesign but also provides insights that can drive further refinement and growth.

Learn more about Market Research Market Analysis Benchmarking

Additional Resources Relevant to Business Model Design

Here are additional best practices relevant to Business Model Design from the Flevy Marketplace.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Key Findings and Results

Here is a summary of the key results of this case study:

  • Increased market share by 22% within the first year post-implementation, exceeding the anticipated 20% growth target.
  • Improved customer retention rates by 15% through enhanced value propositions tailored to identified customer personas.
  • Achieved a 12% increase in profit margins due to operational efficiencies, surpassing the initial 10% improvement goal.
  • Reduced Customer Acquisition Cost (CAC) by 18% while increasing the Lifetime Value of Customer (LTV) by 25%.
  • Operational efficiency ratios improved by 20%, reflecting significant gains in process and supply chain efficiencies.

The initiative can be considered a resounding success, as evidenced by the achievement and surpassing of key performance indicators such as market share growth, customer retention, and profit margins. The strategic alignment of the new business model with the organization's core competencies and the market's evolving needs played a crucial role in these outcomes. The balance between innovation and risk, particularly through phased implementation and iterative feedback, was instrumental in mitigating potential disruptions. However, exploring alternative strategies such as more aggressive market penetration or partnerships for technology integration could have potentially accelerated market share growth and operational efficiencies further.

For next steps, it is recommended to focus on continuous innovation and market alignment by regularly reassessing customer needs and competitive dynamics. Further investment in technology to enhance product offerings and customer experience could solidify the company's market position. Additionally, exploring strategic partnerships or acquisitions could offer new avenues for growth and diversification. Implementing a more aggressive market penetration strategy in emerging markets could also be beneficial, leveraging the successful model adjustments and operational efficiencies already achieved.

Source: AgriTech Business Model Redesign for Sustainable Growth in Competitive Markets, Flevy Management Insights, 2024

Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials




Additional Flevy Management Insights

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.