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Cultural Intelligence (CQ) Primer

Cultural Intelligence (CQ) is becoming increasingly crucial for organizations operating in a globalized market. This competency enables individuals to navigate and manage cross-cultural interactions effectively, transforming cultural diversity into a strategic organizational advantage. In this primer on CQ, we explore its core elements and the inherent benefits it offers to organizations, alongside a detailed examination […]

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Corporate Parenting Advantage Model (CPAM)

In today’s fast-paced business world, large corporations face a big challenge: how to effectively manage and improve their subsidiary companies. Each subsidiary is unique, with its own market demands and strategies, making it hard for parent companies to ensure they all perform well. This is where the Corporate Parenting Advantage Model (CPAM) comes in. CPAM […]

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How to Improve Public Speaking Skills during Business Events

American poet and essayist Ralph Waldo Emerson said, “Speech is power:  speech is to persuade, to convert, to compel.” Public speaking is an important life skill that allows you to communicate effectively with others. It gives you credibility, positioning you as an expert in your industry that  will translate to more clients, as more people will consider doing […]

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McKinsey Feedback Model

Feedback Is the Breakfast of Champions – Understanding the McKinsey Feedback Model

According to Ken Blanchard, the co-founder of Situational Leadership, “Feedback is the breakfast of champions.” McKinsey is a feedback-driven culture. Their culture has developed better consultants and made sure that there is greater client impact. Even less tenured consultants are expected to provide frequent, upward feedback to their leadership. Providing feedback is critical to helping […]

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4 Ps of Effective Presentations

Effective presentations are an indispensable element of effective professional communication in today’s world. A well-designed and well-delivered presentation can aid in transmitting ideas and messages more efficiently.  Effectively presented content facilitates the achievement of objectives and key results. Effective compilation and delivery of presentations is a critical skill for most executives these days.  Doing so […]

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Global Innovation Strategy

Humans inherently connect to each other in an indigenous context, generate knowledge, and develop a product to be disseminated by way of commerce.  Traditionally, Global Innovation practice has seen assembling of people with vital capabilities and essential knowledge via co-location.  Co-location is the gathering of Innovation specialists into a handful of Innovation centers, domestically and […]

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How Do We Combat Deceptive Corporate Communication?

Inaccurate or deceptive messages are detrimental for an organization. Business leaders often grumble about these cognitive perversions that kill the essence of harmony and cohesion, where everybody seems to be deceiving one another.  Such organizational communication is frequent across organizations, involving a constant barrage of false but compelling stories that propagate disappointment, negatively influence the […]

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Process Communication Model (PCM): Personality Types

Understanding others has a lot to do with collaboration, performance management, and building effective teams. Developed by Taibi Kahler in the 1970s, Process Communication Model (PCM) is a prominent psychometric tool for individual and team development.  The main utility of the PCM model is in understanding others’ personality types, discovering one’s own personality, and personifying […]

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3 Critical Behaviors of Good Listeners

Humans instinctively want to share their experiences.  The more experienced a person, the fuller they are with ideas. Many people view Listening Skills to be of lesser consequence than articulation and focus on learning how they can present their own views more effectively. Good listening—the keen and orderly pursuit of probing and challenging the information […]

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Effective Communication 101 for CIOs

“When it comes to communicating, the CIO is both a storyteller and educator.” Chris Manriquez, VP for IT and CIO, California State University, Dominguez Hills. CIOs must be both a storyteller and an educator. Aside from this, they must also be a strategist. The majority of CIOs might speak the language of technology fluently, but […]

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When Sustaining Stakeholder Interest Is Essential: The Importance of Corporate Social Responsibility (CSR) Sources of Value

Companies face increasing pressure from governments, competitors, and employees to play a leading role in addressing a wide array of environmental, social, and governance issues in a company’s supply chain. It could range from climate change to obesity to human rights. For the past 30 years, companies have responded by developing corporate social responsibility or […]

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You’re Building a Customer-centric Organization, So Where’s the Customer Department?

Transforming a product-driven firm to a customer-driven enterprise is inevitable today in order to stay ahead in today’s extremely competitive market.  The days of mass marketing, mass media communications, and little-to-none direct interface with customers are long gone.  The emphasis now should be on maximizing customer relationships and becoming customer-driven organizations rather than merely selling […]

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