You may all have heard somehow about Intelligence Quotient (IQ), Emotional Intelligence (EQ), and Cultural Intelligence (CQ). Their importance in the work place has been proved since we are evolving in a more diverse and global environment. But what about (Dis)ability Intelligence? Today, the world is shrinking and changing drastically because of globalization. We are […]
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When discussing Change Management, most Change professionals focus on the “soft” factors that influence the success of a change program. These include elements like vision, leadership, culture, employee motivation, top-down vs. participatory approach, etc. But, what about the “hard” factors? Hard factors are just as important, but often not considered by many Change Management experts. […]
As the director of a large corporation, what is your reaction when you are advised that you should have a librarian on staff? Most of us still conjure up the image of a spinsterly older woman with granny glasses halfway down her nose, and the ever-ready admonishment to “Hush, people are reading.” Actually, today’s librarian […]
Common sense and numerous marketing studies confirm that clients are typically more receptive with a professional environment. Of course, in business it’s normal to judge a book by its cover, and if a company is operating out of a shabby cubicle centre in a building that looks abandoned it’s not going to be nearly as […]
Organizations must deal with new government regulations, new products, growth, increased competition, technological developments, and a changing workforce—which all force change. Change is pervasive and inevitable to the growth and survival of an organization. To quote one of the most over-used quotes in business and Change Management (often inaccurately attributed to Charles Darwin): It is […]
It’s So Frustrating for Change Leaders! “Why can’t people see the future? It’s so obvious that we need to change–yet the people can’t see that there is a better way!” This is a cry I often hear from leaders and managers who are trying to implement change or improve things in their organisation. They complain […]
Why the Interest in Mindfulness? The practice of mindfulness has been closely associated with improvements in mental health, physical health and overall well-being (1). These benefits have also been observed in the workplace, where ‘mindful’ individuals are reported to better cope with stress, have improved relationships and greater engagement with the organisation and its goals […]
Let’s first define Strategic Change. A restructuring of an organization’s business or marketing plan that is typically performed in order to achieve an important objective. For example, a strategic change might include shifts in a corporation’s policies, target market, mission or organizational structure. — BusinessDictionary There’s no doubt that Strategic Change–or any change of such […]
How can you change the behavior of your customers? Try the Theory of Planned Behavior. The Theory of Planned Behavior (TPB) is an established behavioral psychological theory that links beliefs and behavior. It was developed by Icek Ajzen in 1985 and since been applied to studies of the relations among beliefs, attitudes, behavioral intentions, and behaviors in various […]
You find a matrix organization in most companies. Especially the bigger ones. But putting a matrix structure to work can be quite a challenge. Yes, matrix organizations have been around for quite some time. And they can be a smart choice to put your strategy to work. But that doesn’t change the fact that most […]
The “War for Talent” Since McKinsey coined the team in 1997, they have argued strongly that effective Talent Management (TM) is a driver of value creation in organisations. This has launched a spate of TM practices in consulting companies, as well as a multi-billion dollar industry for software vendors like Oracle, SAP and IBM. Enterprises […]
Any successful business owner or senior level manager will know that investing in employees is essential to the smooth running and the success of their business. Taking the time to invest in your employees ensures a high level of employee satisfaction, something which can often be necessary in order for the company to be productive, […]
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