Companies often know where they want to go. Companies want to be more agile, quicker to react, and more effective. They want to deliver great customer experience, take advantage of new technologies to cut costs, improve quality and transparency, and build value. Yet, while most companies are trying to get better, the results tend to […]
About Joseph Robinson
Joseph Robinson is the Vice President of Strategy at Flevy. Flevy is the marketplace for best practices in business management. Learn how the Fortune 100 and global consulting firms do it. Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice methodologies and templates. The documents at Flevy (https://flevy.com) are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience. Flevy covers 200+ management topics, ranging from Digital Transformation to Growth Strategy to Lean Management. You can peruse a full list of management topics available on Flevy here. Prior to Flevy, Joseph worked as an Associate at BCG and holds an MBA from the Sloan School of Management at MIT. You can connect with Joseph on LinkedIn here.Author Archive | Joseph Robinson
Making it Right the First Time: The Road to Operating Model Transformation
Lean Management plays a significant role in putting in place processes, capabilities, and tools to improve how businesses operate. But, the Digital Age has increased both the opportunities for businesses who know how to react and the difficulty of getting it right. Tasks performed by humans are now more complex be it accessing information in […]
Having Productivity Issues? Learn the Basics of Workplace Productivity
A company can have a team of skilled, talented, and educated professionals where each team member has relevant training and experience, a good attitude, and a solid work ethic. Members of the team get along well with each other. When you put all these together, you get to achieve results. The team gets to deliver […]
Business Process Reengineering (BPR): Are We Succeeding or Failing?
Business Process Reengineering (BPR) is a practice of rethinking and redesigning the way work is done to better support an organization’s mission and reduce costs. In all too many companies, reengineering has been not only a great success but also a great failure. After months, even years, of a careful redesign, these companies achieve dramatic improvements […]
Customer-centric Culture: An Imperative in Today’s Age of the Customer
The use of the Internet and other online tools have turned consumers to be more empowered and are now shopping differently. Customers are becoming more demanding and accustomed to getting what they want. With greater access to reviews and online rating, customers are better equipped to switch to new products and services. Consumers now want […]
When Data is Not Enough: The Need to Understand Purpose-driven Analytics
The Data Analytics Revolution is here. It is transforming how companies organize, operate, manage talent, and create value. In fact, advanced data analytics is now a quintessential business matter. It is important for CEOs and top executives to be able to clearly articulate its purpose and translate it into action. Yet, this is not so. […]
The Age of Digital Transformation Is Unstoppable: Why the Need for Workforce Digitization
In the era of the Fourth Industrial Revolution, we are approaching the age of automation. Together with this is the impending penetration of digital technology into the labor force which can threaten to destabilize crucial aspects of how employees work by. This can undermine the stability companies depend on to be agile. With the coming […]
The 6 Core Capabilities of a Customer-centric Organization: Your Ammunition to Winning a Highly Demanding Customer
Today’s customers are better informed, better connected, and more demanding than ever before. CEOs are now concerned about Customer Loyalty and they recognize that mastery of the customer agenda is essential. In fact, global leaders of successful businesses recognize that creating a customer-centric, digitally-transformed business is a top priority. In this age of digital disruption, […]
Just Too Many Processes? Gain Back your Competitiveness through Global Process Optimization
Management processes–everything from how a company manages risk to how it gets supplies for factories to how it manages and develops people–are some of the primary ways that global companies impose order and consistency on a diverse set of global operations. Companies believe that processes can help share knowledge across divisions and regions. Likewise, seamless […]
In this Digital Age, Are You Ready for Digital Reinvention?
“All you need is your own imagination So use it that’s what it’s for (that’s what it’s for) Go inside, for your finest inspiration Your dreams will open the door (open up the door)” Madonna Madonna is a perfect example of reinvention. A very versatile actress, Madonna has the ability to adapt to new trends; […]
Finding Corporate Philanthropy a Challenge? Let This Primer Guide You
“To give away money is an easy matter and in any man’s power. But to decide to whom to give it and how large and when, and for what purpose and how, is neither in every man’s power nor an easy matter.” Aristotle Corporations can be a source of grant funding. Corporations and local businesses […]
How to Achieve GREATER VALUE in M&A? Do the Fundamentals of Post-merger Integration
Going into a Merger and Acquisition (M&A) is never an easy task. The process of M&A is like trying to complete a large puzzle when your right hand and your left hand have never worked together. In fact, Mergers and Acquisitions revolve around a plethora of moving parts. Going into this direction can be complicated. […]
