flevyblog

Flevy Blog is an online business magazine covering Business Strategies, Business Theories, & Business Stories.
MANAGEMENT & LEADERSHIP STRATEGY, MARKETING, SALES OPERATIONS & SUPPLY CHAIN ORGANIZATION & CHANGE IT/MIS Other

About Mark Bridges

Mark Bridges is a Senior Director of Strategy at Flevy, where he leads various Social Media Marketing initiatives for Flevy, including Inbound Marketing, Lead Generation, and Community Management. Flevy is a marketplace for business documents--specifically, documents used by folks who work in a business function (e.g. Marketing, Corporate Finance, IT, etc.). These documents can range from Excel Financial Models to customizable PowerPoint Templates to "How-To"​ Business Frameworks. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago. You can connect with Mark on LinkedIn here.

Author Archive | Mark Bridges

pexels-photo-1507931

You’re Building a Customer-centric Organization, So Where’s the Customer Department?

Transforming a product-driven firm to a customer-driven enterprise is inevitable today in order to stay ahead in today’s extremely competitive market.  The days of mass marketing, mass media communications, and little-to-none direct interface with customers are long gone.  The emphasis now should be on maximizing customer relationships and becoming customer-driven organizations rather than merely selling […]

Continue Reading · Comments { 0 }
america-arid-bushes-221148

The 8 Most Critical Levers to Managing and Sustaining Change

Most Transformation initiatives fail to achieve their anticipated objectives. Change Management is all about engaging and rallying people at all levels in the organization make the transition and sustain that change.  It is critical to ensure that the entire workforce is eager and ready to embrace the required new behaviors.  More often than not, the […]

Continue Reading · Comments { 0 }
childhood-children-class-893924

Do You Know What Makes an Organization a Learning Organization?

In this era of rapid change only organizations that are evolving and continuously learning can succeed.  Successful organizations discover how to tap their people’s commitment and capacity to learn at all levels. A Learning Organization is a place where people continually expand their capacity to create the results they truly desire, where new ideas and […]

Continue Reading · Comments { 0 }
customer culture innovation 2

The Secret to Success in the Digital Age: Building a Customer-Centric Culture of Innovation

A large majority of organizations rarely focus on gathering and utilizing customer-centric knowledge.  So much so that they even introduce a product without having vital insights on the customer and their unmet needs, and they are often clueless about them.  Consequently, many product development initiatives fall flat as managers struggle to filter and evaluate ideas. […]

Continue Reading · Comments { 0 }
boardroom-conference-conference-room-1181396

The 5 Building Blocks to Developing a Learning Organization

Organizations need to persistently improve the way they do business to staying ahead of the curve.  New ideas trigger organizational improvement and build the foundation of a Learning Organization. Scholars have defined a Learning Organization in many different ways.  Some suggest it as an organization skilled at creating, acquiring, and transferring knowledge, and at modifying […]

Continue Reading · Comments { 0 }
business-charts-commerce-265087

Managing Performance by Leveraging the Organizational Health Index (OHI)

The typical approach to improving productivity focuses on assessing variance in quality, time, rate, service, or cost, around which management systems develop incrementally or revolutionarily. Organizational Health Index, on the contrary, focuses on improving performance through improved alignment of organizational systems.  For example, by improving competence of key components such as mindset, work design, technical […]

Continue Reading · Comments { 0 }
blur-close-up-dairy-product-376464

Product Strategy: The Advantages Smart Customization Offers

The advantages of Smart Customization are more visible in the manufacturing industry—owing to fairly speedy cash recoveries when factory costs are aligned to customer value.  It is becoming an integral pillar to Product Strategy in many organizations. However, services sector can also benefit from smart customization, but this demands relatively closer interactions with customers and […]

Continue Reading · Comments { 0 }
action-adult-adventure-946337

Product Strategy:  Key Challenges to Tackle while Implementing Smart Customization

Customers, these days, demand ever-higher levels of personalized products and services to suit their needs.  Their demand is grounded on technological disruption and access to up-to-date information.  They believe that in an economy characterized by disruption and operational innovation—that makes customization possible—they have an excellent chance of getting customized offerings from the suppliers. Thus, Product […]

Continue Reading · Comments { 0 }
cart-chrome-commerce-264547

Retail Strategy: How to Effectively Manage IT Costs

The Retail industry is under constant pressure by low margins and ever-increasing rivalry.  Weak consumer spending; saturated markets; increased consumers demands for service and lower prices; and intense competition has put significant strain on retail bottom lines and growth avenues.  Thus, Retail Strategy must evolve to accommodate these market changes. Such low margins force the […]

Continue Reading · Comments { 0 }
architecture-bridge-buildings-1372014

Real Estate 101: Developing an Integrated Real Estate Strategy

Disruption is constantly changing the retail business environment.  In fact, it is adding complexities to it with every passing day.  Sweeping changes in consumers’ behaviors and the challenges to retail economic models are pushing the current retail models to undergo considerable transformation.  A number of organizations that possess a sizable property portfolio find it challenging […]

Continue Reading · Comments { 0 }
dollar-currency-money-us-dollar-47344

Strategic Cost Reduction Primer: A Systematic Approach to Transforming Costs

Cost Optimization Programs are hard to manage, sustain, and often tend to fall short of delivering the promised value.  The failure could be attributed to many reasons—including lack of clearly delineated objectives, failure to account for the operational difficulties, internal resistance to change, trying to cut corners from everywhere, not paying attention to planning optimal […]

Continue Reading · Comments { 0 }
Complimentary Business Training Guides


Many companies develop robust strategies, but struggle with operationalizing their strategies into implementable steps. This presentation from flevy introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution. [Learn more]   This whitepaper authored by McKinsey Communications specialist teaches us the 4 Cs of Communication Review, so you can find and fix errors in your Communication prior to sending it out. It addresses the most critical elements of Communication across all formats. [Learn more]
We've developed a very comprehensive collection of Strategy & Transformation PowerPoint templates for you to use in your own business presentations, spanning topics from Growth Strategy to Brand Development to Innovation to Customer Experience to Strategic Management. [Learn more]   We have compiled a collection of 10 Lean Six Sigma templates (Excel) and Operational Excellence guides (PowerPoint) by a multitude of LSS experts. These tools cover topics including 8 Disciplines (8D), 5 Why's, 7 Wastes, Value Stream Mapping (VSM), and DMAIC. [Learn more]
Recent Articles by Corporate Function

  

  

  

  

  


The Flevy Business Blog (http://flevy.com/blog) is a leading source of information on business strategies, business theories, and business stories. Most articles have been contributed for management consultants and industry executives with over 20 years of experience. If you would like to contribute an article, please email our editor David Tang at [email protected].

Flevy (http://flevy.com) is the marketplace for premium business documents, such as management frameworks, presentation templates, and financial models. Our documents are of the same caliber produced by top tier consulting firms, like McKinsey, Bain, Accenture, BCG, and Deloitte. Learn more about Flevy here.


Connect with Flevy:

   
  


About Flevy.com   /   Terms   /   Privacy Policy
© 2019. Flevy LLC. All Rights Reserved.