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Making it Right the First Time: The Road to Operating Model Transformation

Lean Management plays a significant role in putting in place processes, capabilities, and tools to improve how businesses operate. But, the Digital Age has increased both the opportunities for businesses who know how to react and the difficulty of getting it right. Tasks performed by humans are now more complex be it accessing information in […]

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Business Process Reengineering (BPR): Are We Succeeding or Failing?

Business Process Reengineering (BPR) is a practice of rethinking and redesigning the way work is done to better support an organization’s mission and reduce costs. In all too many companies, reengineering has been not only a great success but also a great failure. After months, even years, of a careful redesign, these companies achieve dramatic improvements […]

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How Do We Maximize Impact of Customer Experience on Value Creation?

Digitally savvy startups are disrupting markets and threatening conventional businesses.  They are doing this by utilizing technology to offer new products and services and providing tailored yet uncomplicated experiences for their customers. Likewise, large traditionally-run firms will have to keep evolving their Customer Experience approaches to secure additional avenues of revenue and to stay competitive.  […]

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Just Too Many Processes? Gain Back your Competitiveness through Global Process Optimization

Management processes–everything from how a company manages risk to how it gets supplies for factories to how it manages and develops people–are some of the primary ways that global companies impose order and consistency on a diverse set of global operations.  Companies believe that processes can help share knowledge across divisions and regions. Likewise, seamless […]

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How to Achieve GREATER VALUE in M&A? Do the Fundamentals of Post-merger Integration

Going into a Merger and Acquisition (M&A) is never an easy task. The process of M&A is like trying to complete a large puzzle when your right hand and your left hand have never worked together. In fact, Mergers and Acquisitions revolve around a plethora of moving parts. Going into this direction can be complicated. […]

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Conducting PMI? Here Are the Critical 8 Decision Levers to Evaluate

Mergers and Acquisitions (M&A) are unique and complex endeavors.  These initiatives demand tailored solutions keeping in view the varying environments, ways of doing business, culture of the two combining organizations, and internal and external forces influencing the deal. These transactions necessitate making 8 important decisions based on thorough deliberation and analysis of all relevant factors […]

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Workshop Technique Facilitation Volume 1

Taking Your Facilitation to the Next Level: Master the 12 Workshop Facilitation Techniques

Dynamics of every workshop is unique – a unique set of techniques is needed for workshop leaders to achieve expected results. Facilitation is going to be a key component of work in the future as employers and society face bigger and more complex problems and ideas. However, facilitation is never an easy task. It requires […]

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When Business Change Needs to Take the Upper Hand: Take the Lean-led Business Transformation

Big cross-organizational change can be difficult and not all organizational transformation is the same. Rapid advances in technology, a growing global creative workforce, and market with fewer and fewer barriers to entry are driving a hyper-creative volatile marketplace. New ideas are making established business positions obsolete at an increasing rate. Products and services that survive […]

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Getting Ready for Enterprise Asset Management (EAM) Implementation

Enterprise Asset Management (EAM) can bring significant benefits to our company. It can translate to cost savings, operational efficiency, increased asset reliability, longer asset life, and increased safety.  Implementing EAM however is a highly complex endeavor. There are many reasons why EAM can fail to produce the hoped-for benefits. Surprisingly, the most critical reasons are […]

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Enterprise Asset Management (EAM) Strategy: The Road to Managing Huge Investments in Assets

Companies in asset-intensive industries have long sought to manage huge investments in assets more effectively. Yet, after a significant investment of time and money in formal asset management programs, this often falls short of delivering the promised benefits of more reliable assets, lower costs, and improved safety. Too often, executives are not sure why the […]

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Keeping Family Committed: The Family Business 5 Dimensions of Activity

Family businesses are an overlooked form of ownership. Yet, they are all around us. One-third of companies in the S&P 500 index and 40% of the 250 largest companies in France and Germany are defined as a family business. A family business means that a family owns a significant share and can influence important decisions. […]

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Business CApabilities Coherence

Taking the High Road to Competition: Achieve Business Capabilities Coherence

Sustainable, superior returns accrue to companies that focus on what they do best. It is that simple. Yet it is incredibly hard to internalize. It is a rare company that focuses on what we do better than anyone in making every operating decision across every business unit and product line. Rarer still is the company […]

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