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DESCRIPTION
Effective Boards of Directors know and understand what are the Key Performance Indicators (KPIs) that management must capture, measure, track, and report. In this simple and easy to use guidebook, the consultants should be able to tease out and facilitate the development of a working set of KPIs for their clients.
The guidebook contains working guidelines on definition, types, purpose, target and standards, formula, assumptions, frequency of measurements, reporting, traceability and role of trackers, and accountability.
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Source: Best Practices in KPI PDF: How to Develop and Evaluate Key Performance Indicators (KPIs) PDF (PDF) Document, Dr. Gregg Li
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