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Benchmarking is the systematic process of comparing one's business processes and performance metrics to industry bests and best practices from other companies. Dimensions typically measured are quality, time, and cost. Benchmarking models are useful to determining how well a business unit, division, organization or corporation is performing compared with other similar organizations. Business benchmarking is related to Kaizen, continuous improvement, and competitive advantage thinking.
Source: Benchmarking Primer PowerPoint document
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Number of Slides: 24
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Upload date (first version): Mar 10, 2016
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