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Gerard Blokdijk

Listed document(s): 21

Background
Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.


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ALL DOCUMENTS (21)

Assessment Dashboard - Customer Relationship Management (CRM)
Listed under:  Strategy, Marketing, & Sales
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. What is the future of CRM with regards to Customer Service five years from now, What Technologies would affect it the most and what trends in Customer Service landscape would we see at that time? Has your organization ever had to invoke [read more]
$79.00

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Assessment Dashboard - Cyber Security Risk Management
Listed under:  Information Technology
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. National Institute of Standards and Technology (NIST) U.S. Department of Commerce Cyber Security Framework Aligned. Governments, sectors, and organizations around the world are increasingly recognizing the NIST Cyber Security [read more]
$79.00

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Assessment Dashboard - GDPR
Excel workbook and supporting ZIP. The GDPR Self-Assessment will make you a GDPR domain expert by: 1. Reducing the effort in the GDPR work to be done to get problems solved 2 .Ensuring that plans of action include every GDPR task and that every GDPR outcome is in [read more]
$79.00

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Assessment Dashboard - Risk Management and Compliance
Listed under:  Governance, Risk, & Compliance
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Excel workbook and supporting ZIP. The Risk Management and Compliance Self Assessment will make you a Risk Management and Compliance domain expert by: 1. Reducing the effort in the Risk Management and Compliance work to be done to get problems solved 2. Ensuring that [read more]
$79.00

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Assessment Dashboard - Capability Maturity Model (CMM)
Listed under:  Operations  Organization, Change, & HR
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. The Capability Maturity Model (CMM) Self-Assessment will make you a CMM domain expert by: * Reducing the effort in the CMM work to be done to get problems solved * Ensuring that plans of action include every CMM task and that [read more]
$79.00

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Assessment Dashboard - 5S
Listed under:  Operations
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Excel workbook and supporting ZIP. Here are several sample 5S requirements: * Will team members perform 5S work when assigned and in a timely fashion? * Does our organization need more 5S education? * Who are the 5S improvement team members, including Management Leads [read more]
$79.00

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Assessment Dashboard - Identity and Access Management
Listed under:  Information Technology
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. The Identity and Access Management Self-Assessment will make you a Identity and Access Management expert by: 1. Reducing the effort in the Identity and Access Management work to be done to get problems solved 2. Ensuring that plans of [read more]
$79.00

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Assessment Dashboard - Change Management
Listed under:  Organization, Change, & HR
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. The Change management Self-Assessment will make you a Change management domain expert by: 1. Reducing the effort in the Change management work to be done to get problems solved 2. Ensuring that plans of action include every Change [read more]
$79.00

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Assessment Dashboard - Cloud Migration
Listed under:  Information Technology
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. The Cloud Migration Self-Assessment will make you a Cloud Migration domain expert by: 1. Reducing the effort in the Cloud Migration work to be done to get problems solved 2. Ensuring that plans of action include every Cloud Migration [read more]
$79.00

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Assessment Dashboard - Cloud Security and Risk Standards
Excel workbook and supporting ZIP. This Cloud Security and Risk Standards Self Assessment helps you diagnose and address the following issues and questions: IDS/IPS traffic pattern analysis can often detect or block attacks such as a denial-of-service attack or a network [read more]
$79.00

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