This deck is a generic version of a digital transformation for a world-leading university. It is a generic template that other higher education institutions can use in crafting their strategies.
This deck outlines the need o have digital business leadership in research, learning, and teaching and that this required the University to be data-driven and customer-experience focused.
Transformative and lasting cultural and behavioural changes are central to the journey, and delivery needs to be beyond just technology to effect significant, sustained performance improvement.
This generic digital strategy for higher education describes the vision, principles, and capabilities that a university needs to flourish within and adapt to a rapidly changing environment. The document is built around principles that emphasise the importance of customer experience and that content is enhanced by creation, discovery, sharing, and preservation practices.
The plan does not displace physical delivery for higher education with digital delivery. Instead, it outlines creating a combined suite of digital services to complement its built environment and physical service delivery to create compelling and valued experiences for all constituents. Students, staff, teachers, researchers, and alumni will enjoy greater flexibility and broader choices of when, where, and how they engage with University services.
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Source: Best Practices in Digital Transformation, Education PowerPoint Slides: Digital Strategy in Higher Education PowerPoint (PPTX) Presentation Slide Deck, Affinity Consulting Partners
This PPT slide outlines the evolving expectations of modern students, primarily focusing on millennials and the emerging Generation Z. It highlights key characteristics that define these groups, emphasizing their unique relationship with technology and social dynamics.
For millennials, the slide identifies 4 main traits: Tech Comfort, Connectedness, Value-Driven mindset, and Individualism. Millennials are portrayed as highly tech-savvy, with over 85% owning smartphones, reflecting their comfort with digital tools. Their connectedness is underscored by the statistic that 80% engage with social media daily, indicating a desire for constant interaction with peers. This generation is also described as value-driven, with a strong inclination towards entrepreneurship and activism, showcasing their rejection of traditional norms in favor of social change. Lastly, their individualistic nature suggests a tendency to explore personal identities rather than conforming to societal expectations.
In contrast, Generation Z, referred to as "digital natives," is expected to share some similarities with millennials, but also exhibit distinct differences. The slide notes that while they will also be tech comfortable, their approach to privacy is more cautious. They prioritize protecting their personal information over sharing it on social platforms. Additionally, Generation Z is characterized as community-minded, showing greater concern for social issues and family well-being compared to millennials. This generation's upbringing in a world marked by uncertainty has fostered a more protective attitude towards their social circles.
Understanding these traits is crucial for educational institutions aiming to tailor their offerings and engagement strategies to meet the expectations of these student demographics.
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Digital Transformation M&A (Mergers & Acquisitions) Growth Strategy Organizational Design Customer Experience Consulting Frameworks Gap Analysis Financial Analysis PMI Competitive Advantage Change Management Project Risk Maturity Model Entrepreneurship Core Competencies Valuation Service Transformation Porter's Five Forces Business Transformation Process Improvement Robotic Process Automation Customer Decision Journey Blockchain Bitcoin Shareholder Value Big Data
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