Utilities face an increasing challenge to meet earnings expectations amid difficult market conditions and disruptive changes (e.g., Distributed Generation)

The use of digital across industries is accelerating, rising consumer expectations and creating new competitors for utilities. Digital capabilities can improve activities across the Utility value chain, improving results and enabling new business models. Pursuing digital transformation across the value chain can be the most effective and cost-efficient way to address business challenges and achieve sustainable growth.

Utilities have been one of the slower industries to adapt to these changes and across industries, companies data clearly shows that those with greater digital capabilities tend to outperforming peers

The deck provides a list of capabilities across the Utility value chain that can be transformed with digital to enable the realization of greater value and growth. Eight transformational initiatives are outlined that can potentially deliver significant value and create new business model opportunities. An exploration is also provided on the impact of these changes on the IT function within utilities and how these functions need to adapt and change to better enable the benefits of digital transformation.