|
flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
|
For many companies, improvements in technology over the past few decades haven’t improved their customer service. In 1976, a White House study found that only 23 percent of customers were completely satisfied with companies’ solutions… How Technology Helps You Deliver Better Customer Service
Want to start a new business? Good luck. Half of all new businesses fail within five years and more than 66 percent fail within 10 years, according to the U.S. Small Business Administration. The University… Avoid These 5 Common Causes of Small Business Failure
Sixty-six percent of millennials want to start their own business, according to Bentley University’s Millennials at Work survey. Despite these aspirations, entrepreneurship among Americans under 30 had reached a 24-year low by 2015, down to… Essential Technology for Starting Your Business
When Ford introduced the first moving assembly line, he changed more than the car industry. He transformed the culture of our workforce and the expectations that consumers have of producers. Since then, manufacturers have become… 6 Lessons You Can Learn to Improve Your Manufacturing Efficiency
In order to keep their offices seemingly safe and secure, business owners often spend a lot of money on “fake” security products that are designed to fool burglars. While these security measures have great intentions,… Office Security Features That Will Not Fool Burglars
If you’re an entrepreneur, it’s important to keep in mind that the single biggest factor in sales and repeat business is invoking an emotional response in your customers long after they’ve left your presence. That… An Entrepreneur’s Guide to Charities, Fundraisers, and Giving Back
These days, more and more small business owners are looking for ways to keep their companies in a state of constant growth. If this is your goal, it’s important to note that obtaining top notch… Public Relations for Small Business
YouTube gets more hits than Google every day. Just let that sink in. In an age where technology is moving at breakneck speed and social media outlets seem to be multiplying at an alarming rate,… The New Rules of Video Marketing: 3 Tips to Get up to Date
Fifty percent of consumers who conducted a local search on their smartphone visited a store within a day, and 34 percent who searched on a computer or tablet also did the same, according to Google’s Understanding… 5 Reasons Your Business Should Embrace Geofencing
Companies are dying faster than they used to, according to a BCG study. In 1970, the average public company lasted over 55 years. By 2010, this had dropped to just over 30 years. The risk… Success Secrets of Centuries-old Companies
Sixty percent of business organizations face a wide range of increasing risks, according to a Chartered Global Management Accountant report on the Global State of Enterprise Risk. But less than 35 percent of these companies… Business Risk Basics Enterprise Owners Should Know
Fifty percent of smartphone owners compare prices online while in a store, a phenomenon known as “showrooming,” according to Wiser. One third of these then go on to purchase from competitors. Meanwhile, 69 percent of smartphone… Combine Customers’ Online and In-store Shopping Experience for Sales