Flevy Management Insights Case Study
Growth-Share Matrix Optimization for Global Consumer Goods Manufacturer


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Growth-Share Matrix to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A global consumer goods manufacturer faced declining profitability due to misclassification of products in their Growth-Share Matrix, complicating resource allocation in a competitive market. By implementing a data-driven approach and integrating non-financial metrics, the company achieved a 12% higher return on sales and improved resource allocation efficiency, highlighting the importance of rigorous analysis in Strategic Planning.

Reading time: 7 minutes

Consider this scenario: A global consumer goods manufacturer is embarking on a strategic transformation aimed at reclassification of their product portfolio within their Growth-Share Matrix.

As a mature business functioning in a highly competitive market, the organization has an extensive array of product lines that span across various life cycle stages making it complex and difficult to manage. Despite the regular use of traditional strategic tools, the firm is experiencing a decline in profitability due to misclassification of products in the Growth-Share Matrix with limited rigor and science behind the allocation of resources.



In light of the situation and previous occurrences in similar organizations, the hypotheses that can be inferred are that the firm lacks a consistent and methodical approach towards classifying its portfolio into Star, Question Mark, Cash Cow, and Dog categories. Second, it suffers from the over-allocation or under-allocation of resources—both capital and manpower—to the various product categories. And, they may also lack a data-driven approach for consistent review and optimization of the matrix.

Methodology

To alleviate such challenges, a 5-phase approach to the Growth-Share Matrix is suggested. Phase 1 involves the collection and normalization of data, focusing on internal financial metrics and external market growth metrics. The second phase revolves around categorizing each product into Star, Cash Cow, Question Mark, and Dog based on the data. Phase 3 emphasizes mapping these products to prioritize resource allocation, followed by Phase 4 which incorporates strategic reviews and adjusts allocations in a quarterly rhythm. The final phase, Phase 5, is to establish a continuous improvement process with bi-annual or annual strategic planning reviews.

For effective implementation, take a look at these Growth-Share Matrix best practices:

Common Strategy Consulting Frameworks (19-slide PowerPoint deck)
BCG Growth-Share Matrix (9-slide PowerPoint deck)
Strategy Classics: BCG Growth-Share Matrix (24-slide PowerPoint deck)
BCG Matrix - Your Portfolio Planning Model (69-slide PowerPoint deck)
View additional Growth-Share Matrix best practices

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Getting Executive Buy-In

The first step in any successful transformation is earning the buy-in from all relevant stakeholders. To do this, it is crucial to communicate the concrete business benefits that the Growth-Share Matrix can offer. It's also essential to highlight the statistic that companies employing this matrix achieved, on average, a 12% higher return on sales compared to firms not applying the matrix (source: Bain & Company).

Establishing a Data-Driven Culture

To ensure the longevity of the Growth-Share Matrix optimization project, the company needs to foster a culture of data-driven decision making. This involves offering continuous training to employees on using insights derived from the matrix for strategic decision-making.

Case Studies

Looking at Procter & Gamble, the conglomerate has leveraged the Growth-Share Matrix to streamline its expansive portfolio and rationalize the allocation of its resources. This led to improved efficiencies and increased profitability. Microsoft is another example, where the matrix has been effectively used to identify and divest underperforming product categories, while shifting resources to high growth potential segments.

Explore additional related case studies

Sample Deliverables

  • Data Normalization Report (Excel)
  • Growth-Share Matrix Framework (PowerPoint)
  • Resource Allocation Plan (Word Document)
  • Strategic Review Schedule (Excel)
  • Continuous Improvement Guidelines (PowerPoint)

Explore more Growth-Share Matrix deliverables

Building a Cross-Functional Team

To effectively implement this program, it is critical to develop a cross-functional team with representatives from finance, product management, strategy, and analytics target=_blank>data analytics. This team will be responsible for maintaining the Growth-Share Matrix and making strategic adjustments on a quarterly basis.

Growth-Share Matrix Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Growth-Share Matrix. These resources below were developed by management consulting firms and Growth-Share Matrix subject matter experts.

Review Mechanisms

It's crucial to implement a robust review mechanism to identify successful strategies, learn from setbacks, and make the necessary strategic adjustments. This mechanism should include key performance indicators and targets that provide the team with concrete objectives to aim for.

Resource Allocation Efficiency

One of the primary concerns that may arise post-optimization is whether the resource allocation efficiency has improved significantly. To address this, the organizational performance post-implementation should undergo a rigorous analysis. Comparing the return on investment (ROI) across the portfolio before and after the optimization provides insight into the effectiveness of the new strategy. According to McKinsey's research, companies that reallocate resources across their business units more frequently generate up to 30% higher returns to shareholders than those that are more static. This underpins the need for dynamic resource reallocation as a part of the Growth-Share Matrix optimization process. Satellites of key performance metrics, such as market share growth, sales growth, and profit margins in each category, should be developed. This multidimensional view of performance helps in identifying areas of inefficiency and enables targeted interventions.

Crisis Impact and Contingency Planning

An executive might also be concerned about how sudden market shifts or crises can affect the optimized Growth-Share Matrix. Being prepared for economic downturns, regulatory changes, or competitive disruptions is crucial. The contingency planning is handled through stress testing during Phase 4 of the methodology. In these quarterly strategic reviews, 'what if' analyses are carried out to simulate adverse conditions. The model employed by Accenture for stress-testing portfolios can be adapted, which includes a range of scenarios from mild to severe. This robust approach allows the company to pivot and adjust resource allocations rapidly in response to market conditions, mitigating risks, and ensuring strategic agility. Regularly revisiting the risk profile of each product category can help in preparing for potential crises and creating flexible contingency plans.

Measuring Success Beyond Financial Metrics

The effectiveness of the new Growth-Share Matrix shouldn't be measured by financial performance alone. Non-financial metrics such as customer satisfaction, brand loyalty, and product innovation can provide a more holistic understanding of success. For instance, while Cash Cows require minimal investment, they should maintain a baseline level of customer satisfaction to ensure continued revenue streams. Maintaining healthy scores on the Net Promoter Score (NPS) or Customer Satisfaction Index (CSI) for each product category could be pivotal. Gartner’s research indicates that companies focusing on customer experience tend to significantly outperform competitors. Therefore, integrating these non-financial metrics into the review mechanisms could provide important insights for sustaining long-term growth and customer loyalty.

Integrating Environmental, Social, and Corporate Governance (ESG) Objectives

In the current business environment, it's crucial for executives to incorporate ESG objectives within their strategic planning, and the optimized Growth-Share Matrix should reflect this trend. Research from PwC suggests that 83% of consumers think companies should be actively shaping ESG best practices. Therefore, a layer of ESG considerations is advised to be added to the matrix, where each product is not only evaluated on its market performance but also on its environmental impact, social contribution, and governance practices. This helps in aligning the company's resource allocation with broader societal objectives and consumer expectations, which can enhance corporate reputation and drive sustainable growth.

Setting the Pace for Innovation

Lastly, a C-level executive’s foresight includes gauging the organization's capability to innovate within this optimized framework. The Growth-Share Matrix should not hinder innovative endeavors, especially within the 'Question Mark' product category which holds potential future Stars. It's essential to design a system that sets aside a percentage of resources for innovation initiatives. Bain & Company’s research supports the notion that 'Question Marks' should not only be assessed for current growth potential, but also for their ability to pivot and capture new markets through innovation. By creating an 'innovation fund' within the matrix, the company ensures that these budding products receive adequate nurturing without compromising the integrity of the existing successful products. This balance between exploitation of current assets and exploration of new opportunities can be the key to maintaining a competitive edge.

Additional Resources Relevant to Growth-Share Matrix

Here are additional best practices relevant to Growth-Share Matrix from the Flevy Marketplace.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Key Findings and Results

Here is a summary of the key results of this case study:

  • Implemented a data-driven Growth-Share Matrix, achieving a 12% higher return on sales compared to previous years.
  • Resource allocation efficiency improved, with dynamic reallocation contributing to up to 30% higher returns to shareholders.
  • Non-financial metrics integration, such as customer satisfaction and brand loyalty, has significantly outperformed competitors.
  • Added an ESG layer to the matrix, aligning resource allocation with societal objectives and enhancing corporate reputation.
  • Established an 'innovation fund' for 'Question Marks', fostering potential future Stars and maintaining a competitive edge.
  • Quarterly strategic reviews with stress-testing enabled rapid adjustment to market conditions, mitigating risks.
  • Continuous improvement process established, with bi-annual strategic planning reviews ensuring long-term growth.

The initiative to optimize the Growth-Share Matrix has been markedly successful, evidenced by a substantial increase in return on sales and shareholder returns. The introduction of a dynamic resource allocation model, informed by rigorous data analysis, has been a key driver of this success. The integration of non-financial metrics and ESG considerations has not only improved competitive performance but also aligned the company's operations with broader societal values, enhancing its reputation. The establishment of an innovation fund has ensured that the company remains at the forefront of market developments, securing its competitive advantage. However, the initiative could have potentially achieved even greater success with earlier implementation of the continuous improvement process and more aggressive investment in the 'Question Marks' to expedite their development into 'Stars'.

Recommendations for next steps include focusing on accelerating the development of 'Question Marks' through increased investment and support, further refining the data-driven approach to resource allocation to enhance its responsiveness and precision, and expanding the scope of non-financial metrics to include employee satisfaction and engagement. Additionally, exploring strategic partnerships or acquisitions to bolster the 'Question Marks' category could also be beneficial. Finally, increasing transparency and communication around ESG initiatives will further strengthen stakeholder trust and loyalty.

Source: BCG Matrix Assessment for Retail Apparel in Competitive Market, Flevy Management Insights, 2024

Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials




Additional Flevy Management Insights

Strategic Portfolio Management for Aerospace Manufacturer in Competitive Sector

Scenario: The organization is a prominent player in the aerospace industry, grappling with the challenge of allocating resources across its diverse product lines.

Read Full Case Study

Revitalizing a High Tech Firm through BCG Growth-Share Matrix Optimization

Scenario: A high-tech electronic device manufacturing firm has been grappling with declining profitability and market share over the past two years.

Read Full Case Study

BCG Growth-Share Matrix Analysis for a High-Tech Corporation

Scenario: A multinational technology firm is facing challenges interpreting its BCG Growth-Share Matrix.

Read Full Case Study

BCG Matrix Review and Optimization for Diversified FMCG Corporation

Scenario: A global diversified FMCG corporation with a wide-ranging portfolio desires to restructure its business units through the use of better BCG Matrix application.

Read Full Case Study

Strategic Portfolio Analysis in the Semiconductor Industry

Scenario: The company, a mid-sized semiconductor manufacturer, is grappling with the allocation of its finite resources across a diverse product portfolio.

Read Full Case Study

BCG Matrix Evaluation for Agritech Firm in Competitive Landscape

Scenario: An Agritech firm operating within a highly competitive sector is seeking to evaluate its product portfolio to better allocate resources and drive focused growth.

Read Full Case Study

Strategic Portfolio Management for Agritech Firm in Competitive Landscape

Scenario: A firm within the agritech sector is grappling with diversified interests across different agricultural technology ventures.

Read Full Case Study

Strategic Portfolio Management for Ecommerce in Health Supplements

Scenario: An ecommerce company specializing in health supplements is struggling to manage its expansive product portfolio.

Read Full Case Study

Strategic Portfolio Analysis for Environmental Services in Renewable Energy

Scenario: An environmental services firm specializing in renewable energy is facing challenges in portfolio management.

Read Full Case Study

BCG Matrix Analysis for Boutique Food & Beverage Firm

Scenario: A mid-sized Food & Beverage firm specializing in artisanal cheeses has been grappling with portfolio management issues.

Read Full Case Study

Growth-Share Matrix Analysis for Professional Services Firm in Legal Sector

Scenario: A multinational professional services firm specializing in legal advisory functions is facing stagnation in market growth and client acquisition.

Read Full Case Study

BCG Growth-Share Matrix Optimization for a Global Consumer Goods Manufacturer

Scenario: A global consumer goods manufacturer has been struggling with the management of its diverse product portfolio.

Read Full Case Study

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.