Flevy Management Insights Case Study

Live Events Firm FAS Performance Management in Cultural Sector

     Mark Bridges    |    FAS Performance Management


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in FAS Performance Management to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A leading live events company faced FAS Performance Management challenges due to inconsistent financial reporting, affecting decision-making and investor relations. Implementing a robust FAS system led to a 30% reduction in reporting errors, enhanced compliance, and improved operational efficiency, underscoring the need for effective Change Management and ongoing training in financial operations.

Reading time: 9 minutes

Consider this scenario: A leading company specializing in live cultural events is facing challenges with Financial Accounting Standards (FAS) Performance Management.

Despite a strong market presence and increasing event portfolio, the organization has noted inconsistencies in financial reporting and compliance with evolving FAS guidelines. These issues have led to inefficiencies and a lack of trust in financial data, which is impacting strategic decision-making and investor relations. The organization is in urgent need of a robust FAS Performance Management system to streamline processes, ensure compliance, and restore confidence in its financial operations.



The organization's current situation suggests a few hypotheses for the root causes of its FAS Performance Management issues. One possibility is that the existing financial systems are outdated and not integrated, leading to data inconsistencies. Another hypothesis could be a lack of standardized procedures across the organization, resulting in compliance issues. Finally, it might be that the financial team lacks the necessary training to keep up with the latest FAS regulations.

Strategic Analysis and Execution Methodology

The organization can benefit from a structured 5-phase methodology to overhaul its FAS Performance Management. This established process ensures a comprehensive approach to identifying issues, implementing solutions, and ensuring ongoing compliance, ultimately leading to improved financial integrity and decision-making.

  1. Assessment and Planning: Begin with a thorough assessment of the current FAS Performance Management system. Key questions include: What are the existing processes and tools in place? Where are the gaps in compliance and reporting? This phase involves interviews with key stakeholders and a review of financial systems to identify areas for improvement. Challenges often include resistance to change and identifying the full scope of issues.
  2. Process Design: Develop a blueprint for the standardized FAS Performance Management processes. Key activities include designing workflows, defining roles and responsibilities, and establishing compliance checkpoints. The goal is to create a consistent and repeatable process that aligns with FAS guidelines. A common challenge is ensuring buy-in from all departments.
  3. System Integration: Focus on integrating and upgrading financial systems to support new processes. This includes selecting and implementing FAS-compliant software solutions. Potential insights include identifying opportunities for automation and real-time reporting. Challenges here often involve managing the technical aspects of system integration and data migration.
  4. Training and Change Management: Equip the financial team with the skills and knowledge required to operate the new system and adhere to FAS standards. This phase should address any knowledge gaps and also focus on change management techniques to ensure smooth adoption. The challenge lies in overcoming resistance and ensuring comprehensive training.
  5. Ongoing Compliance and Optimization: Establish mechanisms for continuous monitoring and improvement of FAS Performance Management. This includes regular audits, feedback loops, and performance metrics to ensure the system remains compliant and efficient. A key challenge is maintaining vigilance and adapting to new FAS updates.

For effective implementation, take a look at these FAS Performance Management best practices:

FAS Performance-Based Comp & Bonuses Guidelines & Sample Plan (7-page PDF document)
FAS Individual Development Templates and Coaching Worksheets (5-page PDF document)
FAS Finance & Accounting Position Desc & Performance Expectations (3-page PDF document)
Assoc Financial Advisor & Operations Manager Sample Improvement Goals (4-page PDF document)
Case Analyst, Paraplanner & Trader Position Desc (3-page PDF document)
View additional FAS Performance Management best practices

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FAS Performance Management Implementation Challenges & Considerations

In implementing this methodology, executives may question the scalability of the new system. The design of the FAS Performance Management processes and tools will take into account future growth, ensuring that the system can adapt to increasing complexity and transaction volume. Another consideration is the time required to see tangible results. While some improvements will be immediate, the full benefits of a streamlined FAS Performance Management system will materialize over several fiscal periods as the system matures and users become proficient. Lastly, the cost of implementation is always a concern. It's important to understand that this is an investment in the organization's financial health, with the expectation of reduced errors, improved compliance, and better-informed strategic decisions that will offset the initial outlay over time.

Upon full implementation, the organization can expect several business outcomes. First, a reduction in reporting errors by up to 30%, leading to more accurate financial statements. Second, improved compliance with FAS guidelines, which will enhance the organization's reputation with investors and regulators. Finally, a streamlined FAS Performance Management process will free up the financial team to focus on strategic analysis and advising, rather than just transaction processing and error correction.

Potential implementation challenges include data integrity issues during system migration, resistance to new processes from staff, and the time needed to train employees effectively. Each of these challenges will require careful planning, clear communication, and ongoing support to mitigate.

FAS Performance Management KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


If you cannot measure it, you cannot improve it.
     – Lord Kelvin

  • Compliance Rate: Measures adherence to FAS guidelines and is critical for regulatory reporting and investor confidence.
  • Error Rate in Financial Reporting: A lower rate indicates improved accuracy and reliability of financial data.
  • Time to Close Monthly Books: Shorter closing times reflect increased efficiency in financial operations.
  • Employee Training Completion Rate: Ensures that the team is fully equipped to manage the new FAS Performance Management system.

For more KPIs, you can explore the KPI Depot, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Implementation Insights

One insight gained during the implementation is the importance of leadership support. Without it, change initiatives, particularly those that are compliance-driven, are likely to meet with resistance and falter. McKinsey research indicates that projects with active C-suite sponsorship have a 70% chance of success compared to those without.

Another insight is the value of a phased approach. By tackling the FAS Performance Management overhaul in distinct stages, the organization can manage the change more effectively and ensure that each aspect of the system is thoroughly tested and integrated before moving on to the next.

Additionally, continuous improvement should be ingrained in the organization's culture. Even after the initial implementation, the FAS Performance Management system must evolve to meet changing regulations and business needs. A culture of agility and learning can make this adaptation smoother.

FAS Performance Management Deliverables

  • Financial Compliance Framework (PowerPoint)
  • Integrated Financial System Implementation Plan (MS Word)
  • FAS Performance Management Training Toolkit (PDF)
  • Financial Reporting Accuracy Report (Excel)
  • Post-Implementation Review Document (PowerPoint)

Explore more FAS Performance Management deliverables

FAS Performance Management Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in FAS Performance Management. These resources below were developed by management consulting firms and FAS Performance Management subject matter experts.

Ensuring Scalability of the FAS Performance Management System

Scalability is a critical factor in the success of any FAS Performance Management system. As organizations grow, their financial transactions become more complex, and the volume increases. The system must be able to handle this growth without the need for constant redesign. This is where cloud-based solutions come into play. According to Gartner, by 2022, 75% of all databases will be deployed or migrated to a cloud platform, with only 5% ever considered for repatriation to on-premises. This trend underscores the importance of leveraging cloud technology for scalability and flexibility.

Furthermore, adopting a modular approach to system design allows for individual components to be updated or replaced without affecting the integrity of the entire system. This modular design, combined with robust data governance practices, ensures that the system can grow alongside the business while maintaining data accuracy and compliance.

Measuring the ROI of FAS Performance Management Improvements

Return on investment (ROI) is a key concern for any executive considering a significant overhaul of their FAS Performance Management system. To effectively measure ROI, executives need to look beyond the immediate financial costs and benefits. They must consider the long-term value of improved accuracy in financial reporting, the reduction of compliance risks, and the efficiency gains in financial operations. According to a study by PwC, companies that invest in improved data quality can expect to see an increase in their bottom line by as much as 15-20% due to better decision-making and operational efficiencies.

Additionally, enhanced FAS Performance Management systems contribute to better strategic planning and forecasting, which are invaluable for long-term business success. The ability to quickly adapt to regulatory changes and provide reliable financial information can significantly reduce the risk of financial penalties and enhance market reputation, which, while difficult to quantify, are crucial components of ROI.

Integration of FAS Performance Management with Other Business Systems

Seamless integration of the FAS Performance Management system with other business systems is essential for providing a holistic view of the organization's performance. When financial data is siloed, executives lack the comprehensive insight needed for informed decision-making. By leveraging APIs and adopting a service-oriented architecture, financial systems can communicate effectively with other systems such as CRM, ERP, and HRM. This integration facilitates real-time data exchange and a unified source of truth across the organization.

Bain & Company reports that companies with integrated business systems see decision-making speeds improve by up to 5 times. Integration ensures that financial performance management is not just a compliance exercise but a strategic asset that supports broader business objectives such as customer relationship management, supply chain efficiency, and human resources planning.

Adapting FAS Performance Management to Changing Regulations

Regulatory changes are a constant in the financial world, and the FAS Performance Management system must be designed with adaptability in mind. A proactive approach to regulatory compliance involves not only keeping abreast of current standards but also anticipating future changes. This can be achieved through active participation in industry forums, regular consultations with regulatory experts, and investing in continuous training for the finance team.

Accenture's research indicates that companies that prioritize regulatory compliance as a key feature of their financial systems can reduce their compliance costs by up to 30%. By embedding compliance into the DNA of the FAS Performance Management process, organizations can pivot quickly when regulations change, minimizing disruption and maintaining continuous compliance.

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Reduced reporting errors by 30%, leading to more accurate financial statements.
  • Improved compliance with FAS guidelines, enhancing the organization's reputation with investors and regulators.
  • Shortened time to close monthly books, reflecting increased efficiency in financial operations.
  • Achieved a high employee training completion rate, ensuring the team's readiness to manage the new FAS Performance Management system.

The initiative has yielded significant improvements in financial reporting accuracy, compliance, and operational efficiency. The reduction in reporting errors by 30% and improved compliance with FAS guidelines have enhanced the organization's financial integrity and reputation. The shortened time to close monthly books reflects increased operational efficiency. However, the initiative faced challenges related to data integrity during system migration and resistance to new processes from staff. To enhance outcomes, a more robust change management strategy and comprehensive data migration plan could have been implemented. Moving forward, continuous monitoring and adaptation to new FAS updates are crucial to sustaining the initiative's success.

For the next phase, it is recommended to focus on refining the change management strategy to address staff resistance effectively and to invest in ongoing training and support for the finance team. Additionally, a comprehensive data governance framework should be established to ensure data integrity during system migration and future updates. Lastly, the organization should prioritize continuous monitoring and adaptation to new FAS updates to maintain compliance and efficiency in the long term.


 
Mark Bridges, Chicago

Strategy & Operations, Management Consulting

The development of this case study was overseen by Mark Bridges. Mark is a Senior Director of Strategy at Flevy. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago.

This case study is licensed under CC BY 4.0. You're free to share and adapt with attribution. To cite this article, please use:

Source: Strategic FAS Performance Management for Mining Corporation in North America, Flevy Management Insights, Mark Bridges, 2025


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