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CRM and the Customer Experience (PowerPoint PPT)

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Author: LearnPPT TOP AUTHOR [?]

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File Type: 25-slide PowerPoint presentation (PPT)

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Part of Customer-centric Design (CCD) Stream

DOCUMENT DESCRIPTION

This product (CRM and the Customer Experience) is a 25-slide PowerPoint presentation (PPT), which you can download immediately upon purchase.

This presentation discusses Customer Relationship Management (CRM) strategy and developing the Customer Experience (CXP). This is the final phase of the Customer Analysis Approach and where all the previous analyses and recommendations must come together cohesively—e.g. the value proposition, economic model, technology considerations, etc.

This presentation is structured into 3 sections:
1. CRM Design
2. CXP Design
3. Strategy Implementation

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Source: CRM and the Customer Experience PowerPoint document (ppt)

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This business document is categorized under: Management Consulting Training Customer Analysis

File Type: PowerPoint (ppt)

Tag(s): Customer Relationship Management Customer Experience

Number of Slides: 25 (includes cover, transition, & marketing slides)

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Upload date (first version): Sep 29, 2015

This document is available as part of the following discounted bundle(s):

Consulting Training - Customer Analysis

$69.00

This bundle contains 4 additional documents.

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