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CRM and the Customer Experience (PowerPoint PPT)

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HIGHLIGHTS

Author: LearnPPT TOP AUTHOR [?]

Immediate, digital download

File Type: 25-slide PowerPoint presentation (PPT)

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Part of Customer-centric Design (CCD) Stream

DOCUMENT DESCRIPTION

This product (CRM and the Customer Experience) is a 25-slide PowerPoint presentation (PPT), which you can download immediately upon purchase.

This presentation discusses Customer Relationship Management (CRM) strategy and developing the Customer Experience (CXP). This is the final phase of the Customer Analysis Approach and where all the previous analyses and recommendations must come together cohesively—e.g. the value proposition, economic model, technology considerations, etc.

This presentation is structured into 3 sections:
1. CRM Design
2. CXP Design
3. Strategy Implementation

Got a question about the product? Email us at [email protected]. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Relationship Management, Customer Experience PowerPoint Slides: CRM and the Customer Experience PowerPoint (PPT) Presentation, LearnPPT

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File Type: PowerPoint (ppt)

Number of Slides: 25 (includes cover, transition, & marketing slides)

Tag(s): Customer Relationship Management Customer Experience

This business document is categorized under: Management Consulting Training Customer Analysis

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Upload date (first version): Sep 29, 2015

This document is available as part of the following discounted bundle(s):

Consulting Training - Customer Analysis

$69.00

This bundle contains 4 additional documents.

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