Editor’s Note: Karen Reitor, President of Communique Productions, is an author on Flevy and has published a series of 25+ best practice tools on Performance Management for the Financial Advising Services (FAS) vertical market. These tools, including training guides, templates, and forms, are used to develop and deploy the FAS Performance Management Process. The full […]
Tag Archives | performance management
Financial Advising Series (FAS) Series: An Introduction to the FAS Performance Management System
An Intro to Strategic Key Performance Indicators (KPIs): The KPI Virtuous Cycle
Technological innovation and intensifying competition are forcing leaders to rethink how they use Key Performance Indicators (KPIs) to manage and direct organizations. Digitization has reinforced the importance of Key Performance Indicators not only in enhancing employee performance but driving the overall organizational productivity. The role of KPIs is becoming more dynamic. KPIs are getting demonstrably […]
Do You Know the Root Cause to Poor Employee Engagement?
Editor’s Note: The author, Dwight Mihalicz, is a subject expert matter on effective management and hosting a free webinar for Flevy’s audience on Empowerment 4.0. The focus of Empowerment 4.0 is to help managers of managers understand the elements that need to be in place for effective teams. Most management training focuses on the “soft skills,” […]
Using Measures to Get the Most out of Your Change Initiative
There are plenty of statistics indicating that a high number of change initiatives fail. Any organization can turn those statistics on their head by doing one thing; USING their measures. Not just creating them; using them. When you use measures the right way, you reinforce your change message through multiple avenues and in several ways, moving people through their […]
Performance Management: 5 Solutions to Challenges We Face
We’re all cognizant of the term “Performance Appraisal.”It refers to the methodical approach of employee’s performance, and the evaluation is done to understand the abilities of each individual for further career development. Regardless of how important the process is, to improve the overall organizational efficiency, inevitably we face certain challenges. When you’ve worked in a […]
A New Direction for Performance Management
The ideal process for managing performance is one that successfully motivates and supports staff to contribute to the achievement of the goals and objectives of the organization. A continuing process that encourages on-going communication and coaching between managers and their employees has many benefits and advantages over traditional Performance Management. The Problem with Traditional Performance […]
Are You Still Using a First Generation Performance Framework?
What is a “first” or “second” generation Performance Management and Measurement framework? Let’s begin by defining these concepts. First generation Performance Management and Measurement frameworks derive Key Performance Indicators (KPIs) from strategy. These include well known and established frameworks, such as Balanced Scorecard (BSC) and EFQM Excellence Model. These first generation frameworks have led organizations to increase the […]
What Is Value Based Management (VBM)?
Value Based Management (VBM) is a management philosophy that states management should foremost consider the interests of shareholders in its business actions. This framework encompasses the processes for creating, managing, and measuring value. It is important to note VBM differs from a profit-focused way of managing business. Specifically, VBM means that the decisions that you […]
Putting the Balanced Scorecard to Work: 11 Great Tips
Putting the Balanced Scorecard to work can be quite a challenge. Yes, the Balanced Scorecard has been around for a long time. Yes, there are many Balanced Scorecard example out there. But that doesn’t change the fact that most organizations struggle to put the Balanced Scorecard to work and get all the promised benefits. This […]
Do You Have a Real Supply Chain Strategy?
Editor’s Note: Vishnu Rayapeddi is a recognized pioneer of Lean Management and founder of Productivity Solutions. You can view all of his Supply Chain training materials on Flevy here. * * * * Supply chain strategy. What is it? Many might think that there is no distinction in perception between supply chain management and supply chain […]
Do You Have a “Strategy for Speed?” Start by Conquering the “10 Plus Wastes”
There is always much talk about the basic technology (and supplemental technology) solutions that are designed to optimize systems in an effort to work “smarter” in a distribution center or warehouse–to possess a “strategy for speed.” Managers are now under more pressure than ever (and they should be) to carve out space and optimize throughput. […]
How to Drive Elite C-Suite Performance
A recent Wall Street Journal article entitled “How To Tell If You Are a Jerk in the Office” (C-Suite Strategies, Journal Report, February 23, 2015) highlights the importance of feedback for executives. Not only are leaders and co-workers affected adversely by dysfunctional behavior, but business performance and customer service are damaged, often permanently. Feedback is […]