The Chief Financial Officer (CFO) role has traditionally been a custodian of financial acumen, integrity and shareholder value—selecting indicators to measure organizational growth and ensuring value. Inflation, stricter regulations and governance requirements have caused the CFO position to exist in nearly every organization these days. However, this wasn’t the case in the last quarter of […]
Tag Archives | KPIs
Scenario Planning in Crisis
Wars, downturns, calamities, pandemics, and other crises drive businesses into uncertain situations, low turnovers, stagnant growth, unemployment, and even insolvencies. These crises often arise uninformed. It is difficult to guide organizations through challenging circumstances and envisage the effects and severity of crises. Financial planners and CFOs, though, try to confront these situations, but at times […]
3 Drivers for Implementing an Innovation Culture
Achieving the status of the Most Innovative Company of the Year is what most businesses aspire to. Innovation-centric research by Boston Consulting Group (BCG) in 2014—comprising of over 750 businesses in 17 different markets—brought to light some striking insights, in addition to rating the most innovative companies of the year. The organizations that grabbed top […]
Data Governance: Roles and Responsibilities
Data Governance is a set of practices that outline the roles and accountabilities related to data and support the organization’s Business Model by generating and consuming data. It’s all about overseeing the accessibility, practicality, reliability and safety of enterprise data. Data Governance is guided by in-house data standards and guidelines to monitor data usage. The […]
Product Management KPIs
Product Managers are responsible for defining the features or functions of a Product and for overseeing the development of the Product. The role of Product Managers spans many activities from developing Product Strategy to tactical plan and can vary based on the organizational structure of the organization. Typically, Product Leaders are involved with the entire […]
5 Stages of the Performance Management Maturity Model Simplified
Performance evaluation serves as a health check on operations and individuals’ work. The organizational maturity notion signifies the progress of an organization in terms of developing its people, processes, technology, and capability by implementing quality practices. Organizations aiming to achieve the highest maturity levels in performance need to take care of the intricacies involved in […]
When Creating Key Performance Indicators (KPIs), What Areas Should We Focus On?
Creating a culture that measures productivity objectively is a sensitive matter. Key Performance Indicators (KPIs) are being employed extensively by organizations across the globe to monitor and track performance. KPIs provide valuable metadata to improve top-down and bottom-up vertical efficiency. Analytics-driven firms are aware that KPIs are much more than a tool to evaluate performance. […]
Teamwork, Huddles, and Competition: Sustaining Lean Culture and Initiatives using Managing for Daily Improvement (MDI)
The question is: How can we continuously improve daily, and sustain a Lean culture and behavior? Look to your people, the best resource you have. These people touch every part of daily operations through a process called managing by DAILY improvement. When a Lean culture is truly developed in a company, and old behavior, habits, […]
How to Improve Customer Experience
Before we get to how to improve customer experience, let’s just recap on why we should care about improving the customer experience. Deloitte said that customer-centric companies are 60% more profitable than their less customer-centric counterparts. That’s right, 60% more profitable. And that’s not just one of those throw-away marketing stats. It’s from Deloitte, one of […]
2 Types Of Performance Metrics Everyone Must Differentiate
There are leading and lagging indicators in business. It is important that managers understand the difference between them and ensure they have both types of metrics to get an accurate picture of performance. However, there are also some important issues to watch out for. All performance measures are, by definition, backward looking. They tell us […]
Warehouse Key Performance Indicators
Key performance indicators (KPIs) are measures of a company’s strengths and weaknesses of the business. They should be used in comparison to the external competition and internal customers to improve company’s economic standing. In Supply Chain, the warehouse is a critical function. Should products not move effortlessly within the warehouse, a business could come to face […]
