Tag Archives | continuous improvement

Lean Product Development & Innovation

Contributed by Mark Bridges on August 9, 2021 in Management & Leadership, Operations & Supply Chain

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Improving Product Development competencies in designers and developers is a concern for senior leaders in the manufacturing sector. The approach most organizations take in developing Human Resources does not go beyond staffing the cream of the crop from leading global educational institutes. Talent Development to them is, typically, sending their people to attend workshops and […]

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Business Process Maturity Model (BPMM) Explained

Contributed by Mark Bridges on April 27, 2020 in Operations & Supply Chain

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Unsuccessful software applications cost organizations significant efforts and resources. The reasons for these failed ventures are often attributed to technology issues. However, the real issue is flaws in business processes—the enterprise application deployment environment and the ecosystem which the application targets. This calls for ensuring the organizational readiness before initiating technology deployment. It is for […]

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The Key to Continuous Security Improvement? A Rugged Culture of Information Security

Contributed by Mark Bridges on January 14, 2020 in Information Technology

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In the age of rapid technological progress, where Digital Transformation has become pervasive, business applications are getting increasingly complex and interconnected. The advancement in technology has also helped attackers get more aggressive and inflict more damage to IT systems and applications. Application security tools and techniques are evolving too, yet most organizations still fall prey […]

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How Do We Maximize Impact of Customer Experience on Value Creation?

Contributed by Mark Bridges on October 24, 2019 in Operations & Supply Chain, Strategy, Marketing, & Sales

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Digitally savvy startups are disrupting markets and threatening conventional businesses. They are doing this by utilizing technology to offer new products and services and providing tailored yet uncomplicated experiences for their customers. Likewise, large traditionally-run firms will have to keep evolving their Customer Experience approaches to secure additional avenues of revenue and to stay competitive. […]

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The 5 Building Blocks to Developing a Learning Organization

Contributed by Mark Bridges on June 12, 2019 in Management & Leadership, Organization, Change, & HR

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Organizations need to persistently improve the way they do business to staying ahead of the curve. New ideas trigger organizational improvement and build the foundation of a Learning Organization. Scholars have defined a Learning Organization in many different ways. Some suggest it as an organization skilled at creating, acquiring, and transferring knowledge, and at modifying […]

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Continuous Improvement 101: The Deming Cycle (PDCA)

Contributed by David Tang on December 12, 2016 in Operations & Supply Chain

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“Continuous Improvement” is a term management consulting firms love using. It’s also a driving principle behind Lean Management. So, how can we achieve Continuous Improvement in our organization? One of the most common Lean frameworks for Continuous Improvement (of quality) is the Deming Cycle–also commonly known as PDCA Cycle, Deming Wheel, Shewhart Cycle, or Continuous […]

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Follow These 13 Lean Principles to Eliminate Waste in the Warehouse

Contributed by Charles Intrieri on July 21, 2016 in General

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In managing and improving the operations of your warehouse, consider Lean initiatives to eliminate all waste and bring value to your customers beyond their expectations. Here are 13 principles to follow. 1. Communicate effectively and often. Clearly communicating to workers your organizational goals, key performance indicators (KPIs), and the processes to achieve them is one […]

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Teamwork, Huddles, and Competition: Sustaining Lean Culture and Initiatives using Managing for Daily Improvement (MDI)

Contributed by Charles Intrieri on April 4, 2016 in Operations & Supply Chain

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The question is: How can we continuously improve daily, and sustain a Lean culture and behavior? Look to your people, the best resource you have. These people touch every part of daily operations through a process called managing by DAILY improvement. When a Lean culture is truly developed in a company, and old behavior, habits, […]

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Do You Know All the KPIs for a Manufacturing Operations Manager?

Contributed by Charles Intrieri on March 16, 2016 in Operations & Supply Chain

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This is an exhaustive list of Key Performance Indicators (KPIs) for a Manufacturing Operations Manager. These KPIs are aligned with Lean initiatives–specifically, Cultural Transformation, Continuous Improvement, elimination of all Wastes, associates becoming process and problem solvers at Gemba. The tools to be implemented after Lean culture change include 6S, Kanban, Kaizen, and Lean Six Sigma. […]

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Benchmarking Basics. What Is It and How Do You Do It?

Contributed by David Tang on March 14, 2016 in Operations & Supply Chain, Strategy, Marketing, & Sales

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Benchmarking is a very powerful tool many organizations use to not only measure and gauge their performance against competition, but also to push themselves to be best-in-class. Benchmarking is a source of Competitive Advantage and Continuous Improvement (Kaizen). Wikipedia defines benchmarking as: Benchmarking is the process of comparing one’s business processes and performance metrics to […]

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Flevy Author Spotlight: Our Interview with Lean Pioneer, Vishnu Rayapeddi

Contributed by David Tang on July 7, 2015 in Operations & Supply Chain

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Lean Management has been an area of increasing interest for Flevy customers. As of now, we have over 300 documents related to various Lean concepts and Vishnu Rayapeddi contributed close to 100 of these documents–with a focus on training series. Vishnu is a pioneer of Lean Management, combining the power of Lean Thinking, Six Sigma, Balanced Scorecard, and other best-class […]

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Warehouse Key Performance Indicators

Contributed by Stuart Rosenberg on June 23, 2015 in Operations & Supply Chain

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Key performance indicators (KPIs) are measures of a company’s strengths and weaknesses of the business. They should be used in comparison to the external competition and internal customers to improve company’s economic standing. In Supply Chain, the warehouse is a critical function. Should products not move effortlessly within the warehouse, a business could come to face […]

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