Flevy Management Insights Case Study
Maritime Fleet Procurement Strategy for Shipping Corporation


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Make or Buy to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A global shipping company optimized its Make or Buy strategy, achieving a 12% reduction in manufacturing costs and a 20% decrease in lead times. This underscores the role of advanced analytics in procurement and the necessity of effective Change Management for successful implementation.

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Consider this scenario: A global shipping company with a diverse fleet is facing challenges in deciding whether to make critical ship components in-house or to buy from external suppliers.

This organization operates within the highly competitive maritime industry and is seeking to optimize its Make or Buy strategy to improve cost efficiency, maintain quality, and ensure timely delivery in line with market demands. As shipping volumes increase, the company must evaluate its supply chain and manufacturing capabilities to sustain growth and profitability.



In light of the shipping company's struggle with its Make or Buy decision, an initial hypothesis might be that the organization lacks a clear strategic framework to evaluate the total cost of ownership for each component. Another hypothesis could be that the company has not fully leveraged economies of scale or specialization due to a fragmented approach to procurement. A third hypothesis might consider whether the organization's supplier relationships are suboptimal, leading to inefficiencies and increased costs.

Strategic Analysis and Execution Methodology

The resolution of Make or Buy dilemmas can be systematically approached through a 5-phase consulting methodology, which provides a structured path to data-driven decision-making and strategic procurement. This process enables the organization to align its procurement strategy with broader business goals, leveraging insights to reduce costs and strengthen supply chain resilience.

  1. Situation Assessment: Initial phase involves understanding the current state and capabilities. Key questions include: What are the cost structures of making versus buying? How do current supplier relationships and contracts affect procurement decisions? This phase involves data collection, stakeholder interviews, and cost-benefit analysis to establish a baseline.
  2. Market Analysis: Here, we analyze the market for suppliers, assessing their capabilities, quality, and reliability. Key activities include market research, supplier assessments, and risk analysis to identify potential partners and understand market trends that could influence procurement strategies.
  3. Strategic Sourcing: This phase focuses on developing sourcing strategies. Key questions cover which components to make or buy, potential partnerships, and negotiation strategies. Activities include scenario planning, negotiation preparation, and the development of a sourcing roadmap.
  4. Financial Analysis: A detailed financial model is created to compare the costs and benefits of each option. Key analyses include total cost of ownership, break-even analysis, and sensitivity analysis. This phase provides financial justification for the Make or Buy decision.
  5. Implementation Planning: The final phase translates the strategy into action. Key activities include developing implementation plans, change management strategies, and performance metrics to monitor progress and ensure alignment with strategic objectives.

For effective implementation, take a look at these Make or Buy best practices:

Manufacturing Strategy: Make vs. Buy (25-slide PowerPoint deck)
Make-or-Buy Decision Analysis (23-slide PowerPoint deck)
Buy vs. Build Codification (19-slide PowerPoint deck)
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Make or Buy Implementation Challenges & Considerations

When adopting this methodology, executives often inquire about the alignment of procurement strategies with overall business objectives. Strategic sourcing must be integrated with the company's vision and operational goals to ensure long-term success. Another consideration is the adaptability of the methodology to market volatility and technological advancements, which necessitates a dynamic and responsive approach to procurement.

Post-implementation, companies can expect enhanced decision-making capabilities, improved cost structures, and more robust supplier relationships. These outcomes should lead to increased margins and a more agile response to market changes. However, companies may face challenges in change management, data accuracy, and internal alignment, which must be mitigated through proactive leadership and clear communication.

Make or Buy KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


What gets measured gets managed.
     – Peter Drucker

  • Cost Savings Achieved: Reflects the direct financial benefit from optimized Make or Buy decisions.
  • Supplier Performance Scorecards: Measures supplier reliability, quality, and adherence to contract terms.
  • Lead Time Reduction: Indicates efficiency improvements in the supply chain.

These KPIs offer insights into financial performance, supply chain efficiency, and supplier management—crucial areas for a firm's operational and strategic success.

For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

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Implementation Insights

During the implementation of the Make or Buy strategy, it's been observed that companies with a robust analytics target=_blank>data analytics infrastructure are better positioned to make informed decisions. According to McKinsey, firms that integrate advanced analytics into their procurement processes can see up to a 15% reduction in costs. This highlights the importance of a data-driven approach in the strategic sourcing process.

Make or Buy Deliverables

  • Strategic Sourcing Plan (PPT)
  • Make or Buy Decision Framework (Excel)
  • Supplier Evaluation Report (MS Word)
  • Cost-Benefit Analysis Model (Excel)
  • Implementation Roadmap (PPT)

Explore more Make or Buy deliverables

Make or Buy Case Studies

One notable case study involves a leading automotive manufacturer that applied a similar Make or Buy methodology. Through the strategic analysis phase, the company identified a core set of components that were critical to maintain in-house due to proprietary technology and competitive advantage. For other standardized parts, the company established strategic partnerships with suppliers that allowed for cost reductions and improved scalability. As a result, the organization achieved a 10% improvement in profit margins within two years of implementing the new strategy.

Another case study from the consumer packaged goods industry demonstrates the importance of supplier performance management. A multinational corporation utilized the strategic sourcing and financial analysis phases to consolidate its supplier base and negotiate more favorable terms. This led to a 20% reduction in procurement costs and enhanced supplier collaboration, driving innovation and quality improvements across its product lines.

Explore additional related case studies

Make or Buy Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Make or Buy. These resources below were developed by management consulting firms and Make or Buy subject matter experts.

Alignment with Corporate Strategy

Integrating Make or Buy decisions within the broader corporate strategy is crucial for sustainable growth. The decision-making process must reflect the organization's strategic goals, whether they are cost leadership, differentiation, or focus. A Make or Buy strategy that is misaligned with corporate objectives can lead to inefficiencies and diluted competitive advantage.

For instance, a firm aspiring to be a cost leader must aggressively pursue cost savings through strategic sourcing, potentially prioritizing buy decisions for commoditized items to leverage market competition. Conversely, a firm focused on differentiation might opt to make key components in-house to maintain unique product features. Bain & Company reports that companies with highly aligned strategies and operations can expect a 12% higher return on investment than their less-aligned competitors.

Adaptability to Market Changes

The velocity of market change demands that Make or Buy decisions are not static but rather dynamic, allowing for rapid adjustments as market conditions evolve. This adaptability is especially important in sectors like maritime and automotive, where technological innovations and regulatory shifts can abruptly alter the competitive landscape. Firms must establish a continuous review process for their sourcing strategies to remain competitive.

Deloitte's insights suggest that companies with flexible supply chains can reduce their overall supply chain costs by up to 30% while improving service levels. An adaptable Make or Buy strategy, underpinned by real-time market intelligence and agile decision-making processes, is essential to achieve such performance.

Supplier Relationship Management

Effective supplier relationship management transcends transactional interactions and moves toward collaborative partnerships. This transition is vital in optimizing the Make or Buy strategy as it aligns supplier capabilities and innovation efforts with the buying company's strategic needs. Strong supplier relationships can lead to shared risk management, joint development initiatives, and improved supply chain resilience.

A study by PwC found that companies that excel in supplier collaboration can improve their innovation success rate by up to 60% and realize a speed-to-market increase of up to 20%. Thus, proactive management of supplier relationships is a key lever for extracting maximum value from a Buy strategy.

Change Management and Internal Alignment

Change management is often the linchpin for successful implementation of a new Make or Buy strategy. Resistance to change within the organization can derail new processes and systems, making internal alignment and stakeholder buy-in critical. A clear communication plan and the involvement of key stakeholders from the outset can facilitate a smoother transition.

According to McKinsey, successful change management programs are three times more likely to succeed when senior leaders communicate openly and across the organization. Ensuring that the rationale, benefits, and impacts of the Make or Buy strategy are understood at all levels helps to align the organization and drive successful implementation.

Technological Considerations in Decision Making

Technology plays a pivotal role in informing and executing Make or Buy decisions. Advanced analytics and decision-support systems can provide deep insights into cost structures, supplier performance, and market trends. This technology enables organizations to make informed, data-driven decisions that align with strategic objectives.

Accenture's research indicates that 94% of C-level executives believe adopting advanced technologies is critical to securing future growth. In the context of Make or Buy, leveraging technology for predictive analytics and scenario modeling can significantly enhance the decision-making process, leading to better outcomes.

Measuring Success of the Make or Buy Strategy

Defining and measuring the success of a Make or Buy strategy is paramount to understanding its impact on the organization. Beyond cost savings and lead time reductions, success metrics should include strategic alignment, market share growth, and innovation contribution. These comprehensive metrics ensure that the strategy is evaluated against its ability to drive overall business success.

KPMG reports that companies that measure a broad range of performance metrics, including non-financial indicators, are 2.5 times more likely to report successful performance improvements. A balanced scorecard approach to evaluating the Make or Buy strategy can provide a holistic view of its effectiveness.

Additional Resources Relevant to Make or Buy

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Cost Savings Achieved: Demonstrated a 12% reduction in manufacturing costs through strategic sourcing and Make or Buy decisions.
  • Supplier Performance Scorecards: Implemented and improved supplier evaluation processes, resulting in a 15% increase in supplier reliability and quality adherence.
  • Lead Time Reduction: Achieved a 20% reduction in lead times, enhancing supply chain efficiency and responsiveness to market demands.
  • Enhanced Decision-Making Capabilities: Implemented advanced analytics into procurement processes, resulting in a 10% improvement in informed decision-making.

The initiative has yielded significant cost savings and efficiency improvements, aligning with the organization's goals of cost efficiency, quality maintenance, and timely delivery. The implementation successfully integrated advanced analytics into the procurement process, leading to improved decision-making capabilities. However, the initiative faced challenges in change management and internal alignment, impacting the smooth transition to the new strategy. Alternative strategies could have included a more comprehensive change management plan and increased stakeholder involvement from the outset to mitigate resistance to change. Additionally, a more dynamic and adaptable approach to market changes could have enhanced the outcomes, allowing for rapid adjustments in sourcing strategies as market conditions evolved.

For the next steps, it is recommended to conduct a comprehensive review of the change management process and internal alignment to ensure smoother transitions in future initiatives. Additionally, the organization should focus on enhancing adaptability to market changes by establishing a continuous review process for sourcing strategies. This will enable the company to remain competitive in the face of technological innovations and regulatory shifts. Furthermore, leveraging technology for predictive analytics and scenario modeling should be prioritized to enhance the decision-making process and drive better outcomes.

Source: Build vs. Buy Decision Framework for Semiconductor Manufacturer, Flevy Management Insights, 2024

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