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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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More sophisticated managers explicitly use Key Performance Indicators (KPIs) to promote cross-functional–not just vertical–alignment. For them, KPIs are the means and methods for rigorously defining and measuring the fundamentals that matter. Why are KPIs important?… Key Performance Indicators (KPIs) Best Practices: Your Guide to Driving Performance Improvements
We’ve all heard of Robotic Process Automation (RPA). RPA is the emerging form of business process automation technology based on metaphorical software robots (bots) or artificial intelligence (AI) workers. When an organization undertakes Digital Transformation,… By Now, We All Know of RPA. But, What Is IPA (Intelligent Process Automation)?
With startups ready to disrupt traditional players, established firms need to form an even stronger bond with their customers instead of waiting for customers to reach out to them. The traditional Customer Experience model—referred to… 4 Connected Customer Strategies to Create a Superior Customer Experience
Most would agree there is tremendous potential for Digital Transformation initiatives to drive value within the organization. However, when we dig a little deeper, people may struggle in answering some basic, qualifying questions… How do… Where and How Does Digital Transformation Actually Create Value?
Many Boards have improved their structures and processes. Yet, despite all the corporate-governance reforms undertaken, many Boards failed the test of the financial crisis. This shows that even if the Board of Directors is stacked… The 3 Effective Tests of Assessing Human Dynamics of the Board
As core markets become saturated with new entrants and products, we find it more and more difficult to grow the core. In fact, the average growth rate in the core business is often less than… How Do We Drive Breakout Growth through Business Model Innovation (BMI)?
The business has become more challenging as the global market becomes more demanding. This change in the global market is putting pressure not only on Management but also on the Board. Strategy Development now demands… How to Achieve Board Excellence? Here’s a Guide to Engaging Your Board
Organizations are continually searching for innovative ways of enhancing competitiveness. This is brought about by evolving external factors such as changing demographics, globalization, and technology. Because of changing dynamics, it has required managers to rapidly… The Burke-Litwin Change Model: Today’s Most Influential Model on Organizational Change
Appraising the potential of executives to reach the top is a tedious task for HR professionals as well as the top management. The characteristics and competence of leaders isn’t something etched in stone. It is… Uncovering the Personality and Psychology of Successful Leaders
Business Process Reengineering (BPR) can be a great success but it can also be a great failure. After months or years of careful redesign, organizations can achieve dramatic improvements in individual processes. However, a paradoxical… Business Process Reengineering (BPR) Implementation Guidelines: Preventing the Risk of Failure
Digitization helps boost revenue, enhance customer loyalty, and reduce costs. Top digital companies not only improve customer journeys, they consistently revisit and streamline them. A rigorous approach to Digital Transformation, referred to as the “Digital… 5 Imperatives for Developing a Digital Factory Culture
Many large corporations depend on M&A for growth and executives can boost the value that deals create. But poorly executed M&A can saddle investors with weak returns on capital for details. In fact, the margin… Modernize Your Board’s Role in M&A and Achieve the Greatest Deals