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Operational Excellence Consulting
An operations improvement firm specializing in Operational Excellence training and advisory services.

Listed document(s): 105

Background
Operational Excellence Consulting is a management training and consulting firm that takes a human-centered approach to helping organizations in the public and private sectors to work smarter and grow faster.

Founded by Allan Ung with over 25 years of experience assuming various management roles leading Lean Six Sigma and TQM initiatives in IBM, Microsoft, Underwriters Laboratories and Infineon Technologies, we provide corporate learning programs and consulting services to assist our clients to achieve breakthrough in business performance and customer experience. Our aim is to support our clients in designing, managing and executing lasting beneficial change.

We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries. Some of our valued clients include Analog Devices, Borouge, Micron Technologies, B|Braun Medical Instruments, Panasonic, NEC, NileDutch, CLS Communication, Chr. Hansen, Forum Energy Technologies, Elsevier, Wow Education, Royal Government of Bhutan, Ministry of Education, Ministry of Social & Family Development, Defence Science & Technology Agency, Health Sciences Authority, Immigration & Checkpoints Authority and Temasek Polytechnic among others.

As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.


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ALL DOCUMENTS (105)

Communicate Effectively with Clients
Listed under:  Corporate Communications  Strategy, Marketing, & Sales
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45-slide PowerPoint deck. Employees are accustomed to working with their internal clients as a normal course of business. However, working with external clients brings the need for potential new skills. As a service provider, you must be prepared to interact [read more]
$39.00

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Conducting an Opening Meeting for a Quality Audit
Listed under:  Operations  PowerPoint Templates
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27-slide PowerPoint deck. This PowerPoint serves as a template for external and internal quality auditors who are conducting an opening meeting for quality audit based on the ISO 9000:2008 Quality Management System. CONTENTS: Audit Team Introduction of [read more]
$39.00

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Autonomous Maintenance (Jishu Hozen)
Listed under:  Operations  Organization, Change, & HR
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153-slide PowerPoint deck. Autonomous Maintenance (Jishu Hozen) refers to TPM activities that involve operators in maintaining their own equipment, independent of the maintenance department. Activities in an AM program include: daily inspections, [read more]
$49.00

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TWI Program: Job Relations (JR) Training
Listed under:  Operations  Organization, Change, & HR
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70-slide PowerPoint deck and supporting ZIP. The Training Within Industry (TWI) Job Relations (JR) program teaches supervisors how to evaluate and take proper actions to handle and to prevent people problems. This skill in leading helps the supervisor to improve his [read more]
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Useful Tools for Problem Solving
Listed under:  Operations  Strategy, Marketing, & Sales
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176-slide PowerPoint deck. This presentation is a collection of 24 useful tools for problem solving. It includes the basic and advanced QC tools and are applicable to all types of organizations. Simply presented using a 'Purpose', 'When To Use' and [read more]
$49.00

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Lean Healthcare
Listed under:  Operations  Health & Safety
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180-slide PowerPoint deck. Lean Healthcare is a management philosophy based on the Toyota Production System (TPS). With Lean Healthcare, you will be able to enhance value for your customers/patients by improving service delivery and eliminating waste. [read more]
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Key Management Models
157-slide PowerPoint deck. This presentation is a compilation of PowerPoint descriptions and diagrams used to convey 30 different key management frameworks and models. (Please note that the materials are meant to be used to supplement your own business or [read more]
$49.00

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Kirkpatrick Model for Evaluating Training Programs
72-slide PowerPoint deck. The Kirkpatrick Model is the worldwide standard for evaluating the effectiveness of training. It considers the value of any type of training, formal or informal, across four levels. Created by Dr. Donald Kirkpatrick, the model is applied [read more]
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Training Within Industry (TWI) Frameworks
Listed under:  Operations  Organization, Change, & HR
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63-slide PowerPoint deck and supporting ZIP. The TWI program has proven to be effective in providing shopfloor supervisors and team leaders with the skills they need to engage people in Lean activities. This is a collection of TWI diagrams, pocket cards and templates for Job [read more]
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Six Steps of Kaizen
Listed under:  Operations  Organization, Change, & HR
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215-slide PowerPoint deck. The Six Steps of Kaizen articulates the six improvement steps that are practiced by Toyota during the past decades. It focuses on the skills, methods and analysis techniques. Please note that this process is not about running a [read more]
$59.00

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