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Operational Excellence Consulting
An operations improvement firm specializing in Operational Excellence training and advisory services.

Listed document(s): 101

Background
Operational Excellence Consulting is a management training and consulting firm that takes a human-centered approach to helping organizations in the public and private sectors to work smarter and grow faster.

Founded by Allan Ung with over 25 years of experience assuming various management roles leading Lean Six Sigma and TQM initiatives in IBM, Microsoft, Underwriters Laboratories and Infineon Technologies, we provide corporate learning programs and consulting services to assist our clients to achieve breakthrough in business performance and customer experience. Our aim is to support our clients in designing, managing and executing lasting beneficial change.

We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries. Some of our valued clients include Analog Devices, Borouge, Micron Technologies, B|Braun Medical Instruments, Panasonic, NEC, NileDutch, CLS Communication, Chr. Hansen, Forum Energy Technologies, Elsevier, Wow Education, Royal Government of Bhutan, Ministry of Education, Ministry of Social & Family Development, Defence Science & Technology Agency, Health Sciences Authority, Immigration & Checkpoints Authority and Temasek Polytechnic among others.

As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.


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PROBLEM SOLVING (13)
Problem Solving Methodologies & Tools

PDCA Problem Solving Technique & Tools
Listed under:  Operations  Organization, Change, & HR
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196-slide PowerPoint deck. In this training presentation, you will be able to teach employees on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Many world class companies such as Toyota uses the PDCA problem solving process for the [read more]
$49.00

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Design Thinking
Listed under:  Operations  Strategy, Marketing, & Sales
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205-slide PowerPoint deck. In today's increasing complexity of modern technology and modern business, customers are increasingly choosing products and services based on the quality of the experiences they have with them. To help meet these challenges, an approach [read more]
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Root Cause Analysis
Listed under:  Operations  Organization, Change, & HR
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63-slide PowerPoint deck. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place. Root Cause Analysis seeks to identify the origin of a problem. It uses a [read more]
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A3 Thinking
Listed under:  Operations  Strategy, Marketing, & Sales
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133-slide PowerPoint deck and supporting Word. A3 thinking is Lean thinking. An A3 report is a Lean PDCA storyboard. The A3 report is a tool that Toyota uses to propose solutions to problems, give status reports on ongoing projects, and report results of information gathering [read more]
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Reducing the Cost of Quality
Listed under:  Operations  Organization, Change, & HR
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123-slide PowerPoint deck. As a key factor of competitiveness, you must manage cost all the time, not only in times of economic downturn. Reducing the Cost Of Quality (COQ) program helps achieve this. This training fits well into any improvement [read more]
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8D Problem Solving Technique & Tools
Listed under:  Operations  Organization, Change, & HR
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209-slide PowerPoint deck and supporting Excel workbook. The 8D (Eight Disciplines) approach is a systematic problem solving process that is used to solve various problems in industry. Popularized by Ford Motor Company, the 8D problem solving process has proven to be highly effective in [read more]
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PDCA Problem Solving Project Template
Listed under:  Operations  PowerPoint Templates
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64-slide PowerPoint deck. This is a simple PowerPoint template to compile a storyboard based on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Simply follow the guidelines in the slides and insert your own content. Illustrations [read more]
$39.00

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8D Problem Solving Project Template
Listed under:  Operations  Organization, Change, & HR
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60-slide PowerPoint deck. This is a simple PowerPoint template to compile an 8D (Eight Disciplines) problem solving report. Simply follow the guidelines in the slides and insert your own content. Illustrations are provided so that you will quickly know [read more]
$39.00

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Useful Tools for Problem Solving
Listed under:  Operations  Strategy, Marketing, & Sales
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176-slide PowerPoint deck. This presentation is a collection of 24 useful tools for problem solving. It includes the basic and advanced QC tools and are applicable to all types of organizations. Simply presented using a 'Purpose', 'When To Use' and [read more]
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RACI Method
Listed under:  Operations  Organization, Change, & HR
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28-slide PowerPoint deck. In project management, it is very important for all the stakeholders to understand the responsibilities and accountabilities of each person. While smaller teams can have more informal rules to keep track of responsibilities, in bigger [read more]
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