Case Study: Value Creation through Sourcing Strategy for Fabricated Metal Product Manufacturer

TLDR A mid-sized fabricated metal manufacturer faced rising material costs and declining market share. By revamping its Value Creation and sourcing strategy, the company achieved a 15% reduction in material costs and improved supply chain efficiency through strategic supplier partnerships and digital tools. This highlights the importance of operational excellence and risk management in tackling market challenges.

Consider this scenario: A mid-sized fabricated metal product manufacturer is at a critical juncture, needing to redefine its Value Creation and sourcing strategy amidst rising material costs and competitive pressures.

The organization has witnessed a 20% increase in raw material expenses and a 15% decline in market share over the past two years, exacerbated by the entry of low-cost international competitors and fluctuating metal prices. The primary strategic objective is to enhance cost efficiency and market competitiveness through an optimized sourcing strategy.

The challenges facing this fabricated metal product manufacturer stem from a combination of delayed adoption of technological advancements in the supply chain and an over-reliance on a limited number of suppliers, which has heightened its vulnerability to market volatilities and supply chain disruptions. Additionally, internal inefficiencies and a lack of strategic supplier relationships have further eroded its competitive stance in the market.

Competitive Market Analysis

The fabricated metal product manufacturing industry is characterized by high competition and moderate growth, pressured by global supply chain challenges and fluctuating raw material costs.

We begin our analysis by scrutinizing the key forces shaping the competitive landscape:

• Internal Rivalry: Intense, due to the presence of numerous players vying for market share in a moderately growing market.
• Supplier Power: High, as few large suppliers dominate the market for raw materials, giving them significant pricing power.
• Buyer Power: Also high, with buyers often having multiple sourcing options and driving hard bargains due to price sensitivity.
• Threat of New Entrants: Low to moderate, given the significant capital investment and expertise required.
• Threat of Substitutes: Moderate, with advancements in alternative materials posing a potential threat to traditional metal products.

Emerging trends include increased digitization of the supply chain, sustainability concerns influencing buying decisions, and a shift towards more strategic, long-term supplier relationships. These shifts present opportunities for cost reduction, market differentiation, and enhanced supplier collaboration but also pose risks related to digital transformation and sustainability compliance.

Internal Assessment

The organization possesses strong technical expertise in metal fabrication and a committed workforce but lags in supply chain digitization and strategic supplier engagement.

A 4DX Analysis reveals that the organization excels in operational execution but struggles with strategy execution, particularly in areas of sourcing and supplier management. Addressing these gaps requires focused efforts on strategic clarity and accountability.

An Organizational Design Analysis indicates that the current hierarchical structure impedes agility and quick decision-making. Adopting a more decentralized, cross-functional team structure could enhance responsiveness and innovation.

A Digital Transformation Analysis underscores the urgent need for adopting advanced supply chain management technologies. Implementing digital procurement platforms and analytics could significantly improve sourcing efficiency and cost-effectiveness.

Strategic Initiatives

• Optimize Sourcing Strategy: Revamp the sourcing strategy to diversify supplier base and leverage bulk purchasing agreements. The goal is to reduce material costs by 15% and mitigate supply chain risks. The value creation will stem from improved cost structures and enhanced supply chain resilience. This initiative will require investment in supplier research, negotiation training for procurement staff, and the development of a supplier performance monitoring system.
• Implement Supply Chain Digitization: Adopt digital tools for supply chain management to improve transparency, efficiency, and agility. The intended impact is a 20% reduction in lead times and a 10% improvement in inventory turnover. The value creation comes from operational efficiencies and better market responsiveness. Necessary resources include software implementation costs and training programs for employees.
• Develop Strategic Supplier Partnerships: Foster long-term relationships with key suppliers to ensure supply reliability and access to innovation. This initiative aims to secure at least 3 strategic partnership agreements within the next year. Value creation will be achieved through more stable supply chains and access to supplier-led innovations, potentially leading to product differentiation. Resource requirements include dedicated teams for supplier relationship management and joint innovation projects.

Sourcing Strategy Implementation KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.

“

Without data, you're just another person with an opinion.

     – W. Edwards Deming

• Material Cost Reduction Percentage: Monitors the effectiveness of the optimized sourcing strategy in reducing costs.
• Supply Chain Lead Time: Tracks improvements in supply chain efficiency resulting from digitization efforts.
• Number of Strategic Supplier Partnerships: Measures the success in developing deeper, more strategic relationships with suppliers.

These KPIs will provide insights into the direct impact of the strategic initiatives on operational efficiency, cost structure, and supply chain resilience, guiding further strategic adjustments as necessary.

For more KPIs, you can explore the KPI Depot, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Stakeholder Management

Success in these strategic initiatives hinges on the active involvement and support of both internal and external stakeholders, particularly procurement teams, technology partners, and key suppliers.

• Procurement Team: Central to implementing the optimized sourcing strategy and negotiating supplier agreements.
• Technology Partners: Essential for the successful selection and implementation of digital supply chain tools.
• Key Suppliers: Their cooperation and engagement are crucial for developing strategic partnerships and securing supply chain innovations.
• Operations Staff: Responsible for adapting to new processes and technologies to realize the anticipated efficiencies.
• Executive Leadership: Provides strategic direction, resources, and support for the initiatives.

Stakeholder Groups	R	A	C	I
Procurement Team	⬤			⬤
Technology Partners		⬤		⬤
Key Suppliers			⬤	⬤
Operations Staff			⬤	⬤
Executive Leadership		⬤

We've only identified the primary stakeholder groups above. There are also participants and groups involved for various activities in each of the strategic initiatives.

Sourcing Strategy Deliverables

These are a selection of deliverables across all the strategic initiatives.

• Sourcing Strategy Optimization Plan (PPT)
• Supply Chain Digitization Roadmap (PPT)
• Strategic Supplier Partnership Framework (PPT)
• Implementation KPI Dashboard (Excel)

Optimize Sourcing Strategy

The implementation team utilized the Kraljic Portfolio Purchasing Model to guide the optimization of the sourcing strategy. The Kraljic Model is a strategic tool that classifies suppliers based on the risk associated with their supply and the impact of their supply on the company's profitability. It proved invaluable in this context for identifying strategic suppliers and determining the most effective sourcing strategies to mitigate risk and leverage opportunities. The organization executed the model in the following manner:

• Classified suppliers into four categories: strategic, leverage, bottleneck, and non-critical based on an analysis of supply risk and financial impact.
• Developed specific strategies for each category, such as forming closer partnerships with strategic suppliers and diversifying sources for bottleneck suppliers.
• Negotiated new terms with leverage suppliers to capitalize on the company's buying power and reduce costs.

The Value Chain Analysis was also deployed to examine the company's activities with the aim of identifying opportunities for Value Creation through optimized sourcing. This analysis helped in understanding how each activity contributed to both cost and differentiation, allowing the organization to better align its sourcing strategy with its overall business strategy. The process involved:

• Mapping out the company's primary and support activities in the value chain to identify cost drivers and areas for differentiation.
• Identifying opportunities for reducing costs or adding value in procurement and inbound logistics.
• Implementing changes in the sourcing strategy that aligned with identified opportunities for cost savings or differentiation.

As a result of implementing these frameworks, the organization successfully diversified its supplier base, reducing material costs by 15% and enhancing supply chain resilience. Strategic supplier partnerships were strengthened, leading to improved supply reliability and access to innovation, which in turn contributed to the company's competitive advantage.

Implement Supply Chain Digitization

For the supply chain digitization initiative, the organization adopted the SCOR (Supply Chain Operations Reference) model. The SCOR model provided a comprehensive framework for evaluating and improving supply chain performance across five dimensions: Plan, Source, Make, Deliver, and Return. This model was particularly useful for identifying inefficiencies and benchmarking against best practices in supply chain management. The team meticulously:

• Mapped the current state of the supply chain processes according to the SCOR model's framework.
• Identified performance gaps in each dimension and benchmarked against industry best practices.
• Implemented targeted digital solutions to address the identified inefficiencies, such as automated inventory management systems and AI-driven demand forecasting tools.

In conjunction with the SCOR model, the organization utilized the Lean Six Sigma methodology to drive process improvement and eliminate waste in the supply chain. This dual approach ensured a focus on both efficiency and quality. The implementation included:

• Conducting a DMAIC (Define, Measure, Analyze, Improve, Control) process to systematically identify and eliminate sources of waste and variability in supply chain processes.
• Integrating digital tools that facilitated real-time monitoring and analysis of supply chain operations, enabling continuous improvement.
• Training staff on Lean Six Sigma principles and tools to sustain improvements and foster a culture of excellence.

The combination of the SCOR model and Lean Six Sigma led to a 20% reduction in lead times and a 10% improvement in inventory turnover. These improvements significantly enhanced the organization's operational efficiency and responsiveness to market demands, positioning it more favorably in its competitive landscape.

Develop Strategic Supplier Partnerships

To develop strategic supplier partnerships, the organization leveraged the Relationship Commitment Model, which emphasizes the importance of trust and commitment in forming strong, mutually beneficial supplier relationships. This model was instrumental in shifting the organization's approach from transactional interactions to long-term strategic partnerships. The team's approach included:

• Identifying key suppliers based on their strategic importance and the value they bring to the company.
• Engaging in joint development initiatives and sharing of best practices to foster mutual trust and commitment.
• Implementing formal partnership agreements that outlined shared goals, expectations, and mechanisms for conflict resolution.

Additionally, the Resource-Based View (RBV) framework was applied to assess the unique resources and capabilities that strategic suppliers could contribute to the organization. This perspective helped in recognizing suppliers not just as sources of materials, but as partners that could provide competitive advantages through their unique resources and capabilities. Actions taken included:

• Conducting a resource and capability analysis of potential and existing suppliers to identify those with the potential to provide a competitive edge.
• Developing integration strategies that leveraged the unique strengths of strategic suppliers, such as co-innovation and exclusive supply agreements.
• Regularly reviewing and adjusting the strategic supplier portfolio to ensure alignment with the company's evolving strategic needs.

The successful application of the Relationship Commitment Model and the Resource-Based View framework led to the establishment of at least three strategic partnership agreements within the year. These partnerships not only secured the supply chain but also facilitated access to innovations and improvements in product offerings, significantly contributing to the organization's Value Creation and competitive positioning.

Key Findings and Results

Here is a summary of the key results of this case study:

• Reduced material costs by 15% through diversified supplier base and bulk purchasing agreements.
• Enhanced supply chain resilience and reduced lead times by 20% with the adoption of digital supply chain management tools.
• Improved inventory turnover by 10% following the implementation of Lean Six Sigma methodologies.
• Established at least three strategic supplier partnerships, securing supply reliability and access to innovation.

The strategic initiatives undertaken by the organization have yielded significant improvements in operational efficiency, cost reduction, and competitive positioning. The 15% reduction in material costs directly addresses the challenge of rising raw material expenses, while the 20% reduction in lead times and 10% improvement in inventory turnover reflect substantial gains in supply chain efficiency. The establishment of strategic supplier partnerships not only secures the supply chain but also positions the company to benefit from supplier-led innovations, enhancing its competitive edge. However, the results also highlight areas for further improvement. The focus on digital transformation and strategic partnerships, while successful, may have overshadowed potential gains from deeper internal process optimizations and employee engagement in innovation. Additionally, the reliance on a few strategic partnerships, though beneficial, introduces risks associated with over-dependence on select suppliers.

Given the successes and areas for improvement identified, the recommended next steps include a deeper analysis and optimization of internal processes to unlock further efficiencies and cost savings. Expanding the scope of digital transformation beyond supply chain management to include customer relationship management and product development could offer new opportunities for growth and differentiation. Furthermore, diversifying the strategic supplier base and developing a more robust risk management framework for supplier relationships will mitigate risks associated with supplier dependency. Continuous investment in technology and training to foster a culture of innovation and agility across the organization will be crucial for sustaining long-term competitiveness.