Retail Banking Value Chain (PowerPoint PPTX Slide Deck)

BENEFITS OF DOCUMENT

1. Provides a framework for examining the Retail and Commercial Banking Industry.
2. Identifies 15 important insights and considerations for Retail Banking Value Chain Analysis.
3. Provides a detailed breakdown of the impact of Digital Transformation across the Retail Banking Value Chain.

DESCRIPTION

This product (Retail Banking Value Chain) is a 32-slide PPT PowerPoint presentation slide deck (PPTX), which you can download immediately upon purchase.

An Industry Value Chain is a visual representation of the series of steps an organization in a specific industry takes to deliver a product or service to the market. It captures the main business functions and processes that are involved in delivering the end product or service, illustrating how each step adds value and contributes to a Competitive Advantage. It often encompasses both primary and support activities.

This presentation captures the Retail Banking Industry Value Chain, which includes the 8 primary and 7 support activities for Retail and Commercial Banking. Each of these activities is critical to the smooth operation and success of a Retail Banking—and excellence in each area can lead to Competitive Advantages in a highly competitive market:

Primary Activities
1. Customer Acquisition
2. Account Management
3. Financial Transactions Processing
4. Lending and Credit Services
5. Wealth Management and Investment Services
6. Customer Service and Support
7. Fraud and Security
8. Digital Banking and Self-Service Channels

Support Activities
1. Information Technology
2. Risk Management and Compliance
3. Human Resource Management
4. Marketing and Product Development
5. Data Analytics
6. Procurement and Vendor Management
7. Facility Management

This PowerPoint presentation dives deeper into each of these activities, highlighting key elements.

The Retail Banking Value Chain integrates customer-facing services with robust back-end processes, driving both customer satisfaction and operational efficiency. A seamless connection between primary and support activities enables banks to optimize service delivery, manage risks, and maintain compliance, directly impacting the bottom line. Aligning all activities from customer acquisition to fraud prevention under a cohesive strategy ensures that banks can deliver personalized, secure, and innovative services. Effective coordination across the Retail Banking Value Chain allows banks to enhance customer experiences, while minimizing costs through streamlined operations and technology adoption.

This PPT presentation also discusses Retail Banking Value Chain Analysis, highlighting a multitude of key considerations and potential insights to pay attention to. We further discuss the significant impact of Digital Transformation and various specific emergent technologies on the Retail and Commercial Banking Industry.

Source: Best Practices in Value Chain Analysis, Banking, Value Chain, Michael Porter's Value Chain PowerPoint Slides: Retail Banking Value Chain PowerPoint (PPTX) Presentation Slide Deck, LearnPPT Consulting