TLDR A mid-size construction firm faced a 20% decline in overall equipment effectiveness due to inadequate TPM practices, leading to frequent downtime and rising costs. By implementing advanced TPM and IoT-enabled predictive maintenance, the firm reduced equipment downtime by 25% and increased overall equipment effectiveness by 25%, resulting in improved productivity, profitability, and a successful expansion into green building projects.
TABLE OF CONTENTS
1. Background 2. Competitive Landscape 3. Internal Assessment 4. Strategic Initiatives 5. Overall Equipment Effectiveness Implementation KPIs 6. Stakeholder Management 7. Overall Equipment Effectiveness Best Practices 8. Overall Equipment Effectiveness Deliverables 9. Implementing Advanced TPM Practices 10. Digital Transformation of Maintenance Operations 11. Expansion into Green Building Projects 12. Overall Equipment Effectiveness Case Studies 13. Additional Resources 14. Key Findings and Results
Consider this scenario: A mid-size construction firm specializing in commercial building projects is grappling with a 20% decline in overall equipment effectiveness due to inadequate TPM practices.
The organization is facing internal challenges such as frequent equipment downtime and suboptimal maintenance schedules, alongside external pressures including rising material costs and increasing competition. The primary strategic objective is to enhance operational efficiency and profitability through improved maintenance practices and equipment utilization.
To properly diagnose the underlying issues, we would need to dive deeper into the root causes of its challenges. The company's lack of structured Total Productive Maintenance (TPM) practices has caught up with the organization, now hindering future growth. The CEO is worried that focusing on operations now may cause it to lose key accounts to competition.
The construction industry is currently experiencing significant growth due to urbanization and infrastructure development. We begin our analysis by examining the primary forces driving the industry:
Emerging trends include a shift towards sustainable building practices and increased use of digital technologies. These trends present both opportunities and risks.
A PESTLE analysis reveals that political stability and economic growth are favorable, but technological advancements and environmental regulations are rapidly evolving, requiring agility and continuous adaptation.
For a deeper analysis, take a look at these Competitive Landscape best practices:
The organization has robust project management capabilities and a skilled workforce but struggles with equipment maintenance and process efficiency.
Strengths include strong project execution skills and a solid client base in the commercial sector. Opportunities lie in adopting advanced maintenance practices and expanding into new project types, such as green buildings. Weaknesses are primarily in equipment downtime and outdated maintenance practices. Threats include rising competition and increasing material costs.
McKinsey 7-S Analysis
Strategy focuses on commercial projects, but lacks emphasis on operational excellence. Structure is hierarchical, causing slow decision-making. Systems for maintenance are outdated. Shared values emphasize client satisfaction but not efficiency. Staff are skilled but underutilized. Style is top-down, stifling innovation. Skills in project management are strong, but maintenance skills are lacking.
Digital Transformation Analysis
The organization has begun digitizing project management but lags in adopting IoT and predictive maintenance technologies. There is potential to leverage digital tools for real-time equipment monitoring and predictive analytics to enhance TPM practices.
The leadership team formulated strategic initiatives based on the comprehensive understanding gained from the previous industry analysis and internal capability assessment, outlining specific, actionable steps that align with the strategic plan's objectives over a 3-5 year horizon to drive growth by 20% over the next 12 months .
KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.
These KPIs provide insights into the effectiveness of the strategic initiatives, helping to track progress and make necessary adjustments. They also offer a clear view of the return on investment in maintenance and technology upgrades.
For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.
Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard
Success of the strategic initiatives hinges on the involvement and support of both internal and external stakeholders, including maintenance teams, technology partners, and project managers.
Stakeholder Groups | R | A | C | I |
---|---|---|---|---|
Maintenance Teams | ⬤ | ⬤ | ||
Technology Partners | ⬤ | ⬤ | ||
Project Managers | ⬤ | |||
Clients | ⬤ | |||
Investors | ⬤ |
We've only identified the primary stakeholder groups above. There are also participants and groups involved for various activities in each of the strategic initiatives.
Learn more about Stakeholder Management Change Management Focus Interviewing Workshops Supplier Management
To improve the effectiveness of implementation, we can leverage best practice documents in Overall Equipment Effectiveness. These resources below were developed by management consulting firms and Overall Equipment Effectiveness subject matter experts.
Explore more Overall Equipment Effectiveness deliverables
The implementation team leveraged several established business frameworks to help with the analysis and implementation of this initiative, including the Total Quality Management (TQM) framework. TQM is a comprehensive management approach that focuses on continuous improvement in all aspects of an organization. It was particularly useful for this initiative because it aligns well with the goals of Total Productive Maintenance (TPM) by emphasizing the importance of quality in maintenance practices. The team followed this process:
Additionally, the team utilized the Lean Manufacturing framework, which focuses on minimizing waste and maximizing value. This framework was chosen because it complements TPM by identifying and eliminating inefficiencies in maintenance processes. The team followed this process:
The implementation of TQM and Lean Manufacturing frameworks resulted in a significant reduction in equipment downtime and maintenance costs. The organization experienced a 25% increase in overall equipment effectiveness, leading to improved productivity and profitability.
The implementation team leveraged several established business frameworks to help with the analysis and implementation of this initiative, including the Internet of Things (IoT) Adoption Framework. The IoT Adoption Framework is designed to guide organizations in integrating IoT technologies into their operations. It was particularly useful for this initiative because it provided a structured approach to implementing IoT solutions for predictive maintenance. The team followed this process:
Additionally, the team utilized the ADKAR Change Management Model, which focuses on individual and organizational change. This framework was chosen because successful digital transformation requires effective change management to ensure employee buy-in and adoption of new technologies. The team followed this process:
The implementation of the IoT Adoption Framework and ADKAR Change Management Model resulted in a seamless integration of IoT technologies into maintenance operations. The organization saw a 20% reduction in unexpected equipment failures, leading to improved reliability and operational efficiency.
The implementation team leveraged several established business frameworks to help with the analysis and implementation of this initiative, including the Resource-Based View (RBV) framework. RBV focuses on leveraging an organization's internal resources and capabilities to achieve competitive advantage. It was particularly useful for this initiative because it helped identify the organization's unique strengths that could be leveraged for green building projects. The team followed this process:
Additionally, the team utilized the Business Model Canvas framework, which provides a visual representation of an organization's business model. This framework was chosen because it helped the team design a new business model tailored to the green building market. The team followed this process:
The implementation of the RBV and Business Model Canvas frameworks resulted in a successful entry into the green building market. The organization secured several high-profile green building projects, enhancing its market reputation and diversifying its revenue streams.
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Here is a summary of the key results of this case study:
The overall results of the initiative indicate significant improvements in operational efficiency and equipment effectiveness, which have positively impacted productivity and profitability. The reduction in equipment downtime and unexpected failures demonstrates the successful implementation of TPM and IoT technologies. However, the initiative faced challenges, such as the initial resistance to change from employees and the high upfront costs associated with digital transformation. The expansion into green building projects was successful, but the organization needs to continue investing in training and certifications to maintain its competitive edge. Alternative strategies, such as phased implementation of IoT technologies and a more robust change management plan, could have mitigated some of the initial resistance and financial strain.
For the next steps, it is recommended to continue monitoring and optimizing maintenance practices to sustain the gains achieved. Further investment in employee training and development is crucial to keep up with evolving technologies and industry standards. Additionally, exploring partnerships with technology providers can help reduce the financial burden of digital transformation. Expanding the green building portfolio should remain a priority, with a focus on marketing and client education to capitalize on the growing demand for sustainable construction. Finally, implementing a more comprehensive change management strategy will ensure smoother transitions for future initiatives.
The development of this case study was overseen by Joseph Robinson. Joseph is the VP of Strategy at Flevy with expertise in Corporate Strategy and Operational Excellence. Prior to Flevy, Joseph worked at the Boston Consulting Group. He also has an MBA from MIT Sloan.
To cite this article, please use:
Source: Equipment Effectiveness Enhancement in Packaging, Flevy Management Insights, Joseph Robinson, 2025
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